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Related Manuals for AMT Datasouth Fastmark ZY Series
Summary of Contents for AMT Datasouth Fastmark ZY Series
- Page 1 Fastmark ZY Series Desktop Barcode Printer (Thermal Transfer & Direct Thermal) User’s Guide © June 2024, AMT Datasouth Corp. Document # 125112...
- Page 2 Information in this manual is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of AMT Datasouth...
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Page 3: Table Of Contents
Table of Contents User Caution......................5 Packaging ......................6 Unpacking the printer .................... 6 Removing protective material ................6 Introduction ......................7 Product ......................... 7 Product specifications ................... 8 Printer Overview ....................10 Front view ......................10 Interior view ......................11 Rear view ...................... - Page 4 Troubleshooting ....................33 Maintenance ...................... 35 Maintenance Cleaning Tools ................36 Regulatory Agency Compliance ..............37 Important safety instructions................39 ~ 4 ~...
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Page 5: User Caution
User Caution Operational safety CAUTION ⚫ ⚫ Refer to the product label (bottom of the Mechanical and electrical repairs printer) and verify your power source should be conduct by qualified exactly meets those requirements. service personnel. ⚫ ⚫ Do not use this product near heat or Unplug this product from the power water while utilizing AC power outlet. -
Page 6: Packaging
Packaging Unpacking the printer ▪ One printer unit ▪ A pair of “1 spindles and paper core ▪ One quick installation guide ▪ One external universal switching power supply + AC power cord ▪ One USB interface cable ▪ CD with manuals & driver ▪... -
Page 7: Introduction
Thank you very much for purchasing your AMT Datasouth bar code printer. The Fastmark ZY series printer features the single motor that can handle a large capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5”... -
Page 8: Product Specifications
Product specifications Item Fastmark ZY Series Resolution 8 dots/mm, 203 dpi (Optional 12 dots/mm, 300 dpi) Printing method Thermal Transfer & Direct Thermal Max. print speed Up to 6"/second Max. print width 108mm (4.25") Max. print length ZY10: 110” (2,794mm) / ZY15: 1000” (25,400mm) 8.03"... - Page 9 Product specifications (cont.) Item Fastmark ZY Series ◼ 12.7 - 2,794mm (0.5” - 110”) Label length ◼ 25.4 - 152.4mm (1” - 6”) for peeler mode ◼ Operation: 5 ~ 40˚ C (41 ~ 104˚ F ), 25~85% non-condensing Environment condition ◼...
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Page 10: Printer Overview
Printer Overview Front view Paper exit chute LED indicator Fed/Pause button Top cover open tab ~ 10 ~... -
Page 11: Interior View
Interior view Printer top cover Printhead Ribbon supply spindle Media guide adjustment knob Media guide Ribbon supply hub Platen roller Ribbon rewind hub Gap sensor Ribbon rewind spindle Black mark adjustable sensor Media role guides Media supply spindle Printhead release button ~ 11 ~... -
Page 12: Rear View
Rear view Power switch DC Power jack socket USB interface (USB 2.0/Hi-Speed mode) USB host (Fastmark KY15 Series only) RS-232 interface (Fastmark KY15 Series only Ethernet interface (Fastmark KY15 Series only) ~ 12 ~... -
Page 13: Setup
Setup Setting up the printer Power ON Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the other side into a properly grounded power outlet. Connect the printer to the computer with the provided USB cable. Press the power switch “--”... -
Page 14: Loading The Ribbon
Loading the ribbon Open the printer top cover by pressing the top cover open tabs and pulling upward. Open the ribbon access cover and the media cover. Insert the paper core onto the rewind spindle. Spindle Green Insert Paper core Left Side Insert the right side of ribbon rewind spindle first. -
Page 15: Loading The Ribbon (Cont.)
Loading the ribbon (cont.) Push the print head release button to open the print head mechanism. Insert the ribbon onto the ribbon spindle. Note: The ribbon spindle can be substituted with ribbon core exhibiting notches on both sides. Insert the right side of ribbon supply spindle (marked “R”) into the ribbon supply hub first. -
Page 16: Loading The Ribbon (Cont.)
Loading the ribbon (cont.) Pull the leader of the Rewind ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. -
Page 17: Loading The Media
Loading the media Open the printer top cover by pressing the top cover open tabs and pulling upward. Insert the paper roll onto the media supply spindle and use two fixing guides to fix the paper roll onto the center of the spindle. -
Page 18: Loading The Media (Cont.)
Loading the media (cont.) Push the print head release button to open the print head mechanism. Note: The black mark sensor position is adjustable, and the gap sensor is fixed. Please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing. -
Page 19: Loading The Media (Cont.)
Loading the media (cont.) Please calibrate the gap/ black mark sensor when changing media. ~ 19 ~... -
Page 20: External Label Roll Mount Installation (Option)
External Label Roll Mount Installation (Option) Attach an external paper roll mount on the bottom of the printer. Insert a 3” (or 1”) label spindle into a paper roll. Then, install it on the external paper roll mount. Feed the media through the rear external label entrance chute. -
Page 21: Loading Label In Cutter Mode (Option)
Loading Label in Cutter Mode (Option) Refer to “Loading the Media” section for label installation instructions. Lead the media through the cutter paper opening. Close the print head mechanism as indicated. Use software utility or menu function to enable the cutter mode. Press the FEED button to test. -
Page 22: Led And Button Functions
LED and button functions LED Indicator Solid: Power is on and ready to be used. (Green) Flash: System is downloading data or printer is paused. (Amber) Solid: System is clearing data. Solid: Printer head mechanism is open, cutter error. (Red) Flash: Printing error, paper out, paper jam, ribbon out, memory error etc. -
Page 23: Power-On Utilities
Power-on utilities Sequences of settings Sequences of the settings: LED Colors Green Amber Green Solid Amber Amber Amber (5 blinks) (5 blinks) (5 blinks) green Functions (5 blinks) (5 blinks) 1. Sensor Calibration (Gap / black mark Release sensor) 2. Self-Test Release (And enter dump mode) 3. -
Page 24: Gap/Black Mark Calibration, Self-Test, And Dump Mode
Gap/Black Mark Calibration, Self-test, and Dump Mode While calibrating gap/black mark sensor, the printer will measure label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. - Page 25 The printer will only print the configuration after the media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. ~ 25 ~...
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Page 26: Black Mark/Media Sensor Calibration
Black Mark/Media Sensor Calibration Please follow the steps below to calibrate the sensor: a. Turn OFF the power switch. b. Press the FEED button and then turn ON power. c. Release the button when LED becomes green/amber and blinking. (Any green/amber will do during the 5-blinks). The LED color will increment as follows: Amber (5-blinks) ~... -
Page 27: Diagnostic Tool Utility
Diagnostic Tool Utility Diagnostic Tool is a is a printer utility software which enables you to adjust printer’s settings; change printers’ settings; download graphics, deploy fonts, graphics, or upgrade the firmware to the group of printers, and send additional commands to printers at the same time. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues. - Page 28 Printer function Connect the printer and computer with an interface cable. Select the PC interface connected to the printer. Select the desired setup/test function. The matrix below describes the functions and their performances. For more information about the utility and its use, please refer to the diagnostic utility quick start guide provided on the CD disk or website.
- Page 29 Using USB interface to setup Ethernet interface Connect the USB cable between the computer and the printer. Turn ON the printer power. Start the Diagnostic Utility by double clicking on the icon. The Diagnostic Utility default interface setting is USB interface. If USB interface is utilized, no other settings need to be changed in the interface field.
- Page 30 Using RS-232 interface to setup Ethernet interface Connect the computer and the printer with a RS-232 cable. Turn ON the printer power. Start the Diagnostic Utility by double clicking on the icon. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.
- Page 31 Using Ethernet interface to setup Ethernet parameters Connect the computer and the printer to the LAN. Turn ON the printer power. Start the Diagnostic Utility by double clicking on the icon. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on-board Ethernet.
- Page 32 Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen. NOTE: Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name. Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser.
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Page 33: Troubleshooting
Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. - Page 34 Troubleshooting (cont.) Problem Possible Cause Recovery Procedure * Reload the supply. * Media is loaded incorrectly * Clean the print head. * Dust or adhesive accumulation on the * Clean the platen roller. print head. * Adjust the print density and print speed. Poor Print Quality * Print density is not set properly.
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Page 35: Maintenance
Maintenance This session presents the clean tools and methods to maintain the printer. ◼ For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. -
Page 36: Maintenance Cleaning Tools
Maintenance Cleaning Tools ◼ Printhead cleaning pen ◼ Cotton swab ◼ Lint-free cloth ◼ Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼... -
Page 37: Regulatory Agency Compliance
Regulatory Agency Compliance Models: TT065-50/TT065-60 (TE200/TE300 Series): EN 55032, Class A EN 55024 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. - Page 38 Regulatory Agency Compliance Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/ TV technician for help. This device complies with Part 15 of the FCC Rules.
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Page 39: Important Safety Instructions
Important safety instructions 1. Read all these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. 4. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning. - Page 40 CE Statement: This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. All operational modes: 2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40) 5GHz: 802.11a The frequency, mode and the maximum transmitted power in EU are listed below:...
- Page 41 Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
- Page 42 For MFi Bluetooth Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
- Page 43 Corporate Headquarters Manufacturing/Service 3222 Corte Malpaso, Suite-208 5033 Sirona Drive, Suite-800 Camarillo, CA 93012 Charlotte, NC 28273 TEL: 800.215.9192 TEL: 800.476.2120 Website: www.AMTDatasouth.com ~ 43 ~...
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