AMT Datasouth Fastmark M35 Series User Manual

Handheld direct thermal barcode printer

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Fastmark M35 Series
Handheld Direct Thermal Barcode Printer
User's Guide
© April 2024, AMT Datasouth Corp.
Document # 120363

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Summary of Contents for AMT Datasouth Fastmark M35 Series

  • Page 1 Fastmark M35 Series Handheld Direct Thermal Barcode Printer User’s Guide © April 2024, AMT Datasouth Corp. Document # 120363...
  • Page 2 Information in this manual is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of AMT Datasouth...
  • Page 3: Table Of Contents

    Table of Contents User Caution......................5 Packaging ......................6 Unpacking the printer ........................6 Removing protective material ......................6 Introduction ......................7 Product ............................. 7 Key features ............................7 Product specifications ........................8 Battery information.......................... 10 Printer Overview ....................11 Front view ............................
  • Page 4 Printer Configuration Tool ................43 Printer configuration setup: ......................43 Wi-Fi network parameter setup ...................... 45 Power-ON Utilities ..................... 47 Procedure ............................47 Troubleshooting ....................48 Maintenance ...................... 50 Maintenance Cleaning Tools ......................51 ~ 4 ~...
  • Page 5: User Caution

    Operational safety User Caution CAUTION ⚫ ⚫ Refer to the product label (bottom of the Mechanical and electrical repairs printer) and verify your power source should be conduct by qualified exactly meets those requirements. service personnel. ⚫ ⚫ Do not use this product near heat or Unplug this product from the power water while utilizing AC power outlet.
  • Page 6: Packaging

    Packaging Unpacking the printer ▪ One printer unit ▪ One Li-ion battery ▪ One quick installation guide ▪ One auto-switching AC adapter ▪ CD with manuals & driver ▪ One belt clip Removing protective material This printer has been specially packaged to withstand damage during shipping.
  • Page 7: Introduction

    Introduction Product Thank you very much for purchasing your AMT Datasouth bar code printer. The Fastmark M35 is a light-weight portable printer efficient for printing quick and trouble-free labels or receipts on demand. The Fastmark M35 is designed for a...
  • Page 8: Product Specifications

    Product specifications Item Fastmark M35 Resolution 8 dots/mm (203 dpi) Printing method Direct thermal Max. print speed Up to 127mm (5")/second Max. print width 72mm (2.83") Max. print length 2,794mm (110") ◼ Plastic with rubber over molded ◼ Disinfectant-ready plastic, designed with an easy-to-clean surface and a sealed Enclosure button interface (for healthcare models only) ◼...
  • Page 9 Item Fastmark M35 post, ITF14, EAN14, Code11, TELEPEN, TELEPEN number, PLANET, Code49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS ◼ 2D bar code: Bar Code Cont. CODABLOCK F mode, GS1 DataBar, GS1 DataMatrix, Maxicode, AZTEC, PDF417, QR Code, Micro PDF417, TLC39 Printer language TSPL-EZC (EPL2, ZPL2, CPCL), or ESC-POS Media type...
  • Page 10: Battery Information

    Battery information Model Capacity Cycle life Warning conditions Charging hours Working hours GOOD: Discharged count <= 23.5 hrs 550 or absolute battery - 12.5% printing ratio capacity >= 70%. Fastmark M35 3030 mAh 500 times 3.5 - 5 hrs - 1 label per two minutes REPLACE: 550 <...
  • Page 11: Printer Overview

    Printer Overview Front view Media cover Peeler module NFC touch point MicroSD card socket LCD screen Media cover release button Operation buttons / LED indicators ~ 11 ~...
  • Page 12: Interior View

    Interior view Power jack Type C interface Peeler sensor Tear bar Media holder Printhead Gap/Black mark sensor Platen roller *The media sensor position (#7) is selectable by factory adjustment (L/C/R). Default is the center position. ~ 12 ~...
  • Page 13: Bottom View

    Bottom view External label entrance chute Charging position for docking cradle Battery open clasp LI-ion battery Installation location for belt clip ~ 13 ~...
  • Page 14: Operator Controls

    Operator Controls LED indication and keys Icons Time & Date Model Name & Firmware Version Status IP Address Icon Icon Menu key FEED key Left soft key Right soft key Power key Battery Status charging Navigational Keys ~ 14 ~...
  • Page 15: Led Indication And Keys For Lcd

    LED indication and keys for LCD Keys Function Enter the LCD menu list. ◼ Menu key (Ready The label on the left footer of the UI will explain the status) function for left soft key. Check the label on the ◼...
  • Page 16 Icon Function Enter the menu list ( the Menu is locked and a password is required.) Feed button (advance one label) Back button Enter cursor (be marked in green) located option Scroll down / up button ~ 16 ~...
  • Page 17: Setup

    Setup Installing the battery Open the printer’s top cover Insert the right side to install the battery at the rear of the printer. Push the left side of the battery. Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.
  • Page 18: Charging The Smart Battery

    Charging the Smart Battery Smart Battery Charging Mode and Operation Instructions In order to store the battery safety and increase battery storage life, the battery will be in shutdown mode for storage and shipping. When the smart battery is charged for the first time, shutdown mode will be unlocked. ◼...
  • Page 19: Charging The Battery Via Printer

    Charging the battery via printer Open the interface cover. Plug the power cord to the power jack Please switch OFF printer power prior to plugging in the and power outlet. power cord to printer power When charging, the battery status jack.
  • Page 20: Charging The Battery By 1 Or 4 Bay Chargers (Optional)

    Charging the battery by 1 or 4 bay chargers (optional) Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a battery charger DC socket. Push the battery down to lock in by the latch as shown.
  • Page 21: Charging The Printer With 1 Bay Charger (Optional)

    Charging the printer with 1 bay charger (optional) Fixing hook Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a battery charger DC socket. Slide the fixing hook to the correct angle and position the printer along the 3”...
  • Page 22: Charging The Printer With 4 Bay Charger (Optional)

    Charging the printer with 4 bay charger (optional)  To avoid damage, DO NOT install the printer at an angle. Plug the power adapter of the charger into a properly grounded outlet and plug the charger connector to a battery charger DC socket. Install the printer onto the charger at the correct angle and direction as shown above.
  • Page 23: Loading Media

    Loading media Open the printer media cover by pressing the media cover release button. Pull the media holders apart to fit the label roll width. Place the roll between the media holders and close them onto the core. Place the paper, printing side face up, and pull out enough paper over the print...
  • Page 24 Loading media (cont.) Press each side of media cover to latch the cover and assure proper paper advancement. Press here to latch cover. Press the Menu key to enter into the LCD menu list. Go to [Sensor] → [Auto Calibration] to calibrate the media sensor.
  • Page 25: Loading The Media In Peel-Off Mode

    Loading the Media in Peel-off Mode Please refer to page-23 to install the media and to calibrate the media sensor before loading media in peel-off mode. Peeler module Feed the media beneath the peeler module. (as shown in the left figure). Pull the media tightly.
  • Page 26 Loading the Media in Peel-off Mode (cont.) Press the Menu key to enter into the LCD menu list. Go to [Setting] → [Print Mode] to set the print mode to [Peeler Mode]. ~ 26 ~...
  • Page 27: Loading External Media

    Loading external media Flip printer to Flip printer the backside over and and remove open media rubber cover. cover. Install blank label roll to sperate internal media holder. Load the Flip printer label/paper over and from the close media external cover.
  • Page 28: Installing The Belt Clips

    Installing the belt clips Press belt clips onto shafts located on front of printer. Verify clips are secure. ~ 28 ~...
  • Page 29: Connecting The Printer Interface

    Connecting the printer interface The printer must establish communication with a host terminal which sends the data to be printed. There are three ways to connect for Fastmark M35 printer. ❖ By a Type-C to USB cable between the printer and its host terminal ❖...
  • Page 30: Wireless Communications With Wifi

    (optional) Wireless communications with WiFi The printer can be set via utility software or control panel buttons. For control panel setup refer to the “LCD Menu Function” section. ~ 30 ~...
  • Page 31: Lcd Menu Function

    LCD Menu Function The Fastmark M35 offers an LCD panel to further enhance its capabilities to meet the demands of a wide range of printing solutions. This feature includes LCD control panel, 4 buttons and 2 LED display. Press the key to enter the menu list as shown.
  • Page 32: Main Menu Overview

    Main Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Setting: To set up the printer Advanced: To set LCD, initialization, cutter type,…etc.
  • Page 33 Main M nu Overview TSPL setup Speed Density Direction None Print mode Batch Mode Setting Offset Peeler Mode TSPL Shift X Shift Y Reference X Reference Y Code Page Country ~ 33 ~...
  • Page 34: Tspl Setup Cont

    TSPL setup cont. Item Description Default Speed Set the print speed. Density Set the printing darkness. Set the printout direction. Setting Value: 0 and 1. Direction Direction 0: Direction 1: Set the print mode. There are 5 modes in total: None: Next label top of form is aligned to the print head burn line location.
  • Page 35: Zpl2 Setup

    ZPL2 setup Darkness Print Speed Tear Off Tear Off Print Mode Peeler Off Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu ZPL2 Calibration Media Power Up Length No Motion Feed Calibration Head Close Length...
  • Page 36 ZPL2 setup cont. Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 6 (203dpi) Print Speed Set the print speed. 4 (300dpi) 3 (600dpi) Tear Off Adjust media stop location. Available setting value range: -120 - 120 dots. 0 dot Set the print mode.
  • Page 37: Sensor Setup

    Sensor setup Black Mark Auto Calibration Continuous Preprint Menu Manual Calibration Standard Black Mark Auto Continuous Sensor Threshold Detect Fixed Maximum Length BMark Transmitter Min. Paper Advanced Max. Gap/Mark Item Description Default Auto Calibration Set the media sensor type and calibrate the selected sensor automatically. In case Auto Calibration does not work, please use “Manual”...
  • Page 38: Interface Setup

    Interface setup Status Configure Wi-Fi SSID Security Menu Interface Password Status Bluetooth Local Name Item Description Default Status Check the Wi-Fi status Configure Set the Wi-Fi configure DHCP SSID Set the SSID Wi-Fi Security Set the security Open Password Set the security key Status Check the Bluetooth status Bluetooth...
  • Page 39: File Manager Setup

    File Manager setup File Manager is used to check the printer available memory, show the files list, delete the files, or run the files saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD Item Description Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM DRAM memory.
  • Page 40: Diagnostic Setup

    Diagnostic setup Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test Print Config. pattern, which is useful for checking the dot damage on the print head heater.
  • Page 41: Advanced Setup

    Advanced setup Language Printer Information Battery Information Battery Bad Battery Initialization Display Brightness Standby Mode Power Manager Display turns off after Sleep Mode Date Format Advanced Date Date & Time Time Format Time Menu Lock Security Menu Password Warning Print Head Maintn Reset Counter Interval Key Sound...
  • Page 42 Advanced setup cont. Item Description Default Language Setup the language on display. English Printer Check the printer serial number, printed mileage (m), printed labels (pcs), etc. Information Battery Check the battery information and to set the warning for discharge times. 550 times Initialization Restore printer settings to defaults.
  • Page 43: Printer Configuration Tool

    Printer Configuration Tool Printer Configuration Tool is a is a printer utility software combining Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, or upgrade the firmware to the group of printers, and send additional commands to printers at the same time.
  • Page 44 Click on “GET” to display current printer configuration. Select and adjust printer parameters as desired. DT063-50, Fastmark M35 Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
  • Page 45: Wi-Fi Network Parameter Setup

    Wi-Fi network parameter setup Click on “FUNCTIONS” then “Printer Configuration”. Click on “Wi-Fi” to adjust network parameters. DT063-50 DT063-50, Fastmark M35 After adjusting WiFi parameters, click on “SET” to save. ~ 45 ~...
  • Page 46 Verify the Wi-Fi logo and IP address are displayed on the LCD control panel as shown. ~ 46 ~...
  • Page 47: Power-On Utilities

    Power-ON Utilities There are five power-ON utilities to set up and test printer hardware. These utilities are activated by pressing the FEED ( ) and the printer power ( buttons simultaneously. Procedure Follow the steps below to execute manual: Sensor Calibration, Self-test, Factory Default, Blind Calibration and Gap Calibration functions.
  • Page 48: Troubleshooting

    Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 49 Troubleshooting Cont. Problem Possible Cause Recovery Procedure SD card is unable * SD card is damaged. * Use the supported capacity SD card. to use * SD card doesn’t insert correctly. * Insert the SD card again. * Reload the supply. * Media is loaded incorrectly * Clean the print head.
  • Page 50: Maintenance

    Maintenance This session presents the clean tools and methods to maintain the printer. ◼ For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically.
  • Page 51: Maintenance Cleaning Tools

    Maintenance Cleaning Tools ◼ Printhead cleaning pen ◼ Cotton swab ◼ Lint-free cloth ◼ Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼...
  • Page 52 Corporate Headquarters Manufacturing/Service 803 Camarillo Springs Road, Suite-D 5033 Sirona Drive, Suite-800 Camarillo, CA 93012 Charlotte, NC 28273 TEL: 800.215.9192 TEL: 800.476.2120 FAX: 805.484.5282 FAX: 704.525.6104 Web site: www.AMTDatasouth.com ~ 52 ~...

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