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Have you adjusted the magnification level?
Solution
In the Software Operation Panel, adjust the magnification level for feed direction.
For details, refer to
Adjustment] (page
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Did you scan a booklet?
Solution
When scanning an open booklet, load it face-down with the side which has more pages as the leading
edge in the ADF paper chute (feeder). If you scan a booklet in the wrong orientation, the booklet may be
damaged or the image may turn out elongated vertically.
Open the booklet fully and load it in the ADF paper chute (feeder). Otherwise, the booklet may not be fed.
If you scan a booklet as it is, and the scanned image turns out to be distorted, place the booklet inside the
Booklet Carrier Sheet and perform a scan.
Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification
359).
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Troubleshooting