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Fujitsu fi-4120C Cleaning And Maintenance

Image scanner
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P3PC-E007-01EN
fi-4120C Image Scanner
Cleaning and Maintenance

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  Summary of Contents for Fujitsu fi-4120C

  • Page 1 P3PC-E007-01EN fi-4120C Image Scanner Cleaning and Maintenance...
  • Page 2: Daily Care

    DAILY CARE This chapter describes how to clean the scanner. WARNING When cleaning the scanner, turn off the power, and unplug the AC cable from the outlet. 5.1 Cleaning Materials and Locations and Cleaning Cycle ..................56 5.2 Cleaning the ADF............58...
  • Page 3 5.1 Cleaning Materials and Locations and Cleaning Cycle I I I I Cleaning Materials The table below shows the cleaning materials that re used on this scanner. Cleaning Materials Remarks Cleaner F1 1 bottle (or isopropyl alcohol) Moisten cloth with this fluid and wipe the scanner clean.
  • Page 4 I I I I Cleaning Cycle The following table shows the standard cleaning cycle for each location that needs to be cleaned. Location Standard Cleaning Cycle Pad ASY Clean every 1000 scanned sheets. Pick roller Feed roller Plastic roller Sheet guide Glass The scanner must be cleaned more frequently when the following documents are used:...
  • Page 5: Cleaning The Adf

    5.2 Cleaning the ADF As a rule, clean the ADF every 1,000 scanned sheets. This, however, depends on the type of document you are scanning. For example, the ADF sometimes must be cleaned more frequently when toner has not sufficiently adhered to the document. When the scanner is in use, the surface of the CAUTION glass inside the ADF becomes hot.
  • Page 6 The following shows the procedure for cleaning the ADF. Open the ADF by pushing on the ADF button and turning the ADF cover to the front. The front portion ADF button Be careful, the ADF cover may close and CAUTION pinch your finger.
  • Page 7 Clean the following locations with a soft, dry cloth moistened with Cleaner F1. Feed rollers (Four pieces) Sheet guide (A white portion, Two parts) Pad ASY Pick roller (One pieces) Plastic rollers (Four pieces) Glass(Two parts) 5.2 Cleaning the ADF...
  • Page 8 • Pad ASY Clean the Pad ASY (rubber surface) downwards (direction of arrow). When doing this, take care not to catch the pick springs to avoid bending. Pick spring The portion to clean • Pick roller Lightly clean the Pick rollers taking care not to scratch the roller surfaces and the Mylar sheet.
  • Page 9 • Feed roller Follow the procedure below while rotating the Feed rollers to clean the rollers. 1) Open the ADF by pushing on the ADF button and turning the ADF cover to the front. Open the ADF cover with the operator panel indicating anything other than "P"...
  • Page 10 • Sheet guide(Especially a white portion) Clean lightly. • Glass Clean lightly. When white portion of the sheet guide or HINT glass surface become dirty, black vertical streaks sometimes appear in the scanned image. 5.2 Cleaning the ADF...
  • Page 11 Press down on the center of the ADF to return it to its original position until the ADF button locks. Press center of ADF. After the ADF is returned to its original position, make sure that the ADF is ATTENTION completely closed.
  • Page 12 The screens and operations may differ slightly if the OS that you ® are using is other than Windows XP . Also, when FUJITSU TWAIN32 is updated the screens and operations noted in this chapter will differ slightly. WARNING Turn off the power and unplug the AC adapter from the outlet when changing the scanners consumable products.
  • Page 13 6.1 Consumable and Replacement Cycle The following table shows the specifications of consumables and their standard replacement cycle. Description Specifications Standard Replacement Cycle Pad ASY PA03289-0002 50,000 sheets or one year Pick roller PA03289-0001 100,000 sheets or one year The above replacement cycles assume the following condition. •...
  • Page 14 I I I I Standard Consumable Replacement Cycle You can learn when to replace consumables and the number of uses on the scanner application. The following shows the procedure for doing this. When turning on the power, check that the scanner and the personal computer are connected.
  • Page 15 In the [Printer and Other Hardware] screen, double click the "Scanners and Cameras" icon. The [Scanners and Cameras] screen is displayed. 6.1 Consumable and Replacement Cycle...
  • Page 16 Double click the "fi-4120Cdj". ® ® (Windows 95 and WindowsNT 4.0, select "FUJITSU TWAIN 32" icon Select at "Device" and click the [Properties] button.) 6.1 Consumable and Replacement Cycle...
  • Page 17 The [fi-4120Cdj Properties] dialog box appears. 6.1 Consumable and Replacement Cycle...
  • Page 18 Click the "Device Set" tab. The following panel appears. You can confirm the following information in this panel: • Total number of scans • Pad counter (approximate number of documents scanned after replacing the Pad ASY) • Pick roller counter (approximate number of documents scanned after replacing the Pick roller) 6.1 Consumable and Replacement Cycle...
  • Page 19 The following message sometimes appears when the scanner is being used: Replace consumables when this message is displayed. I I I I When Replacing Consumables Immediately 1) Mark the "This message not display again" checkbox. Note that when the "This message not display again" checkbox is marked, this message is not displayed until the consumables counter is reset.
  • Page 20 I I I I When Consumables Cannot Be Replaced Immediately 1) To disable display of this message, mark the "This message not display again" checkbox. Note that when the "This message not display again" checkbox is marked, this message is not displayed until the consumables counter is reset.
  • Page 21: Replacing The Pad Asy

    6.2 Replacing the Pad ASY The following shows the procedure for replacing the Pad ASY. Remove any documents on the ADF paper chute. Open the ADF by pushing on the ADF button and turning the ADF cover to the front. The front portion ADF button Be careful, the ADF cover may close and...
  • Page 22 Remove the Pad ASY. Press in the knobs on both ends of the Pad ASY, and pull the Pad ASY upwards and towards you. When doing this, take care not to catch the pick springs. Pick spring Attach the new Pad ASY. Hold both ends of the new Pad ASY and attach it to its installation location.
  • Page 23 Press down on the center of the ADF to return it to its original position and lock the ADF button. Press center of ADF. Reset the pad counter. The following shows the procedure for resetting the pad counter. ® ® ®...
  • Page 24 4) Double click the "fi-4120Cdj". 5) Click the "Device Set" tab. The following panel appears. After clicking the [Clear] button beside the "Pad Counter" in "Page Counter", click the [OK] button. This returns the pad counter to "0". 6.2 Replacing the Pad ASY...
  • Page 25 95 / Windows NT 1) When turning on the power, check that the scanner and the personal computer are connected. 2) Right click the "FUJITSU Scanner Control Center" icon displayed in the task tray, then select "Option" 3) Double click "Scanner Information".
  • Page 26 4) Click the "Pad Counter Reset" button. The following message is displayed. Click "Yes". The Pad counter (The pad counts) returns to “0”. 6.2 Replacing the Pad ASY...
  • Page 27: Replacing The Pick Roller

    6.3 Replacing the Pick Roller The following shows the procedure for replacing the Pick roller. Remove any documents on the ADF paper chute. Remove the ADF paper chute. ADF paper chute 6.3 Replacing the Pick Roller...
  • Page 28 Open the ADF by pushing on the ADF button and turning the ADF cover to the front. The front portion ADF button Be careful, the ADF cover may close and CAUTION pinch your finger. 6.3 Replacing the Pick Roller...
  • Page 29 Remove the Pick roller from a scanner. 1) Grip the knobs on the sheet guide between you fingers, and lift up to remove. 2) Rotate the Pick roller bushing in the direction of the arrow. Pick roller bushing 6.3 Replacing the Pick Roller...
  • Page 30 3) Remove the Pick roller while lifting it up in the direction of the arrow. The Pick roller Bushing is hard. Do CAUTION not turn this bearing with your fin- gernails. 4) Remove the Pick roller from the shaft while lifting up the tab on the Pick roller.
  • Page 31 Attach the new Pick roller. Insert the new Pick roller aligning the protrusion on the axis with the groove in the Pick roller. Protrusion Groove Make sure that the Pick roller is completely attached. An incompletely attached Pick ATTENTION roller might cause document jams or other feed errors.
  • Page 32 Attach the Pick roller to the scanner. The procedure to attach the Pick roller to the scanner is the inverted procedure of removing the Pick roller from the scanner. After attaching the Pick roller to the scanner, perform the following procedure to fix it in place. 1) Turn the Pick roller bushing in the direction indicated by the arrow.
  • Page 33 Press down on the center of the ADF to return it to its original position and lock the ADF button. Press center of ADF. Attach the ADF paper chute. ADF paper chute 6.3 Replacing the Pick Roller...
  • Page 34 Reset the pick counter. The following shows the procedure for resetting the pick counter. ® ® ® • For Windows 98 / Windows Me / Windows 2000 / ® Windows 1) When turning on the power, check that the scanner and the personal computer are connected.
  • Page 35 4) Double click the "fi-4120Cdj". 5) Click the "Device Set" tab. The following panel appears. After clicking the [Clear] button beside the "Pick Counter" in "Page Counter", click the [OK] button. This returns the pick counter to "0". 6.3 Replacing the Pick Roller...
  • Page 36 95 / Windows NT 1) When turning on the power, check that the scanner and the personal computer are connected. 2) Right click the "FUJITSU Scanner Control Center" icon displayed in the task tray, then select "Option" 3) Double click "Scanner Information".
  • Page 37 4) Click the "Pick Counter Reset" button. The following message is displayed. Click "Yes". The Pick counter (The Pick roller counts) returns to “0”. 6.3 Replacing the Pick Roller...
  • Page 38: Troubleshooting

    TROUBLESHOOTING This chapter describes how to remedy document jams, other trouble, items to check before contacting the agent where you bought the scanner, and how to check device labels. About troubles other than the contents indicated, and the details of an error, refer to the Scanner ATTENTION ®...
  • Page 39: Removing Jammed Documents

    7.1 Removing Jammed Documents If a document jam occurs during scanning, follow the procedure below to remove the jammed document. • Take care to prevent injuries when removing CAUTION jammed documents. • Take care to prevent neckties, necklaces, etc. from getting entangled inside the scanner when removing jammed documents.
  • Page 40 Open the ADF by pushing on the ADF button and turning the ADF cover to the front. The front portion ADF button Be careful, the ADF cover may close and CAUTION pinch your finger. Remove the jammed document. • Staples, paper clips, etc. cause document jams.
  • Page 41 Press down on the center of the ADF to return it to its original position and lock the ADF button. Press center of ADF. Make sure that the ADF is completely closed. An incompletely closed ADF might ATTENTION cause document jams or scanning prob- lems.
  • Page 42: Remedying Typical Troubles

    7.2 Remedying Typical Troubles This section describes trouble that may occur during scanning and how to remedy that trouble. Before you ask for repair, check the following flowcharts. If the remedies in these flowcharts do not solve the problem, check the items in "7.3 Items to check before contacting the agent where you bought the scanner"...
  • Page 43 Symptom1 Scanner does not turn ON. Are power cord and AC adapter Correctly connect power cord. correctly connected? Have you pushed the power Press power button. button? Contact the manufacturer’s authorized service center. 7.2 Remedying Typical Troubles...
  • Page 44 Symptom2 Indication on Function No. display goes out. Scanner is in Power Save Has a long time passed since mode. Press any button on scanner was last used? control panel to start up scanner. Scanner operation is Does the display remain blank normal.
  • Page 45 Symptom3 Scanning is not started. Document loaded correctly on Load document correctly on ADF paper chute? ADF paper chute. Close ADF completely. ADF closed completely? Interface cable connected Connect interface cable correctly. correctly? (when using scanner on SCSI Set SCSI ID correctly by interface) SCSI ID switch on rear of SCSI ID set correctly?
  • Page 46 Continued from previous page Scanner operation is Does the alarm state remain normal. displayed even after the scanner has been turned off and back on again? Contact the manufacturer’s authorized service center. 7.2 Remedying Typical Troubles...
  • Page 47 Symptom4 Quality of scanned pictures or photos is unsatisfactory. Halftoning or dithering selected? Select Halftoning or dithering on host computer. Glass and sheet guides(A white Clean dirty locations.(*) portion) clean? Contact the manufacturer’s authorized service center. *) For details on how to clean dirty locations, see "Chapter5, DAILY CARE."...
  • Page 48 Symptom5 Quality of scanned text or lines is unsatisfactory. Glass and sheet guides(A white Clean dirty locations.(*) portion) clean? Contact the manufacturer’s authorized service center. *) For details on how to clean dirty locations, see "Chapter5, DAILY CARE." 7.2 Remedying Typical Troubles...
  • Page 49 Symptom6 Images are distorted or not sharp. Glass and sheet guides(A white Clean dirty locations.(*) portion) clean? Top cover of ADF pressed down Do not press down ADF or or heavy object placed on ADF place heavy objects on ADF during scanning by ADF? during scanning.
  • Page 50 Continued from previous page Scanner not installed on flat, level Install scanner on flat, level surface or scanner missing rubber surface or attach rubber foot. foot? Contact the manufacturer’s authorized service center. *) For details on how to clean dirty locations, see "Chapter5, DAILY CARE."...
  • Page 51 Symptom7 Vertical streaks appear in scanned image. Black streaks? Clean glass.(*) Contact the manufacturer’s authorized service center. *) For details on how to clean Sheet guide(A white portion) and glass, see "5.2 Cleaning the ADF." 7.2 Remedying Typical Troubles...
  • Page 52 Symptom8 Function No. display indicates alarm after scanner is turned ON. Turn scanner OFF and then ON Scanner operation is again. normal. Function No. display indicates alarm? Contact the manufacturer’s authorized service center. 7.2 Remedying Typical Troubles...
  • Page 53 Symptom9 Double-feed occurs frequently? Document satisfies conditions Use document which is described under " Precautions" satisfying requirements. in "8.2 Document Paper Quality"? (*1) Fill double-feed detection. When double-feed detection is (*2) ON, are double-feed detection conditions fulfilled?(*2) Fan document before Document fanned before loading loading, or reduce number on document support?
  • Page 54 Continued from previous page Clean Pad ASY.(*3) Pad ASY dirty? Replace Pad ASY.(*4) Pad ASY worn down? Attach Pad ASY Pad ASY attached correctly? correctly.(*4) Contact the manufacturer’s authorized service center. *1) For details on requirements, see "8.2 Document Quality." *2) For details on double-feed, see "8.5 Double-feed Detection Conditions."...
  • Page 55 Symptom10 Pickup error occurs frequently? Document satisfies conditions Use document which is described under " Precautions" satisfying requirements. in "8.2 Document Paper Quality"? (*1) Fan document before Document fanned before loading loading, or reduce number on ADF paper chute? of sheets in document to be loaded.
  • Page 56 *1) For details on requirements, see "8.2 Document Quality." *2) For details on how to attach the Pad ASY, see "6.2 Replacing the Pad ASY." *3) For details on how to clean the Pick roller, see "5.2 Cleaning the ADF." *4) For details on how to replace the Pick roller, see "6.3 Replacing the Pick Roller."...
  • Page 57 Symptom11 Paper jams occur frequently? Document satisfies conditions Use document which is described under " Precautions" satisfying requirements. in "8.2 Document Paper Quality"? (*1) Clean ADF or remove any Foreign objects in ADF? foreign objects.(*2) Pad ASY attached corrected? Attach Pad ASY correctly. (*3) Contact the manufacturer’s authorized service center.
  • Page 58 Symptom12 When documents have been set in the ADF to be scanned, are the scanned images elongated? Have you cleaned all the Clean all of the rollers rollers? (*1) Contact the manufacturer’s Have you adjusted the scan authorized service center. scale? Set the scan scale.
  • Page 59 Continued from previous page Windows 95/ Windows NT 4.0 Is the Scanner Control Center icon displayed in the task tray? Select [FUJITSU Scanner Control Center] from the Start menu and run it. Right click the Scanner Control Center icon and select [Options] then adjust the scan scale.
  • Page 60 "Scanners and Cameras" in the control panel, then adjust the [Sub-scan Setting]. Select [FUJITSU Scanner Control Center] from the Start menu and run it. Right click the Scanner Control Center icon and select [Options] then adjust the [Sub-scan Setting].
  • Page 61 7.3 Items to check before contacting the agent where you bought the scanner Check the following items before you contact the agent where you bought the scanner. 7.3 Items to check before contacting the agent where you bought the scanner...
  • Page 62 I I I I General Details Item findings Model (Example) fi-4120C For details on model, see "7.4 Checking Labels on the Scanner." Serial No. (Example) 000001 For details on serial No., see "7.4 Check- ing Labels on the Scanner." Production date (Example) 2002-4 (April, 2002) For details on production date, see "7.4...
  • Page 63 I I I I Installation or PC connection issues I I I I problem at the time of personal computer connection Item findings Displayed error message Interface (Example) SCSI interface Interface controllers (Example) made by Adaptec SCSI Card 2940Au I I I I Feed system trouble Item findings...
  • Page 64 I I I I Imaging system trouble Item findings Type and version of scanner driver Type of interface controller (Example) made by Adaptec SCSI Card 2940Au ® OS (Windows Software application (Example) ScandAll 21 (Example) Acrobat I I I I Other Item findings...
  • Page 65: Checking Labels On The Scanner

    7.4 Checking Labels on the Scanner This section describes how to check the labels on the scanner. I I I I Positions of Labels on the Scanner The following shows where the two labels are located on the scanner. label A label B Label A (example): Indicates scanner information.
  • Page 66 Label B (example): Indicates scanner conformity with various standards. 7.4 Checking Labels on the Scanner...

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