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P3PC-E842-01EN
fi-4340C Image Scanner
Cleaning and Maintenance

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   Summary of Contents for Fujitsu FI-4340C

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    P3PC-E842-01EN fi-4340C Image Scanner Cleaning and Maintenance...

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    Revisions, Disclaimers Date published Revised contents Edition October, 2001 First edition Specification No. P3PC-E842-01EN Changes The contents of this manual may be revised without prior notice. PFU reserves the right to make changes to any products herein, to improve reliability, function, or design, without further notice and without obligation. Copyrights All Rights Reserved, Copyright ©...

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    Fujitsu Group Offices Please send your comments on this manual or on Fujitsu products to the following addresses: FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Parkway, San Jose, California CA95134-2009, U.S.A. Phone: (1-800)591-5924; (1-408)432-6333 Technical Assistance Center: (1-800)626-4686 Fax: (1-408)894-1709 Website: http://www.fcpa.com/...

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    Rachadapisek Road, Samsennok, Huay kwang, Bangkok 10320, Thailand Phone: (662)512-6066 Fax: (662)512-6068 FUJITSU SYSTEMS BUSINESS (MALAYSIA) SDN, BHD. Fujitsu Plaza 1A, Japan Tandang 204, P.O.Box 636, Jalan Sultan, 46770, Petaling Jaya Selangor Darul Ehsan, Malaysia Phone: (60-3)793-3888 Fax: (60-3)7783-0888 Computer Products Business Group...

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    Note, Liability READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PROD-UCT. IF NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence,...

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    For instructions on how to install the device driver, refer to the "Installation Guide" or the device driver CD. The fi-4340C is a very fast and highly functional color image scanner developed for high quality color image processing, using charge-coupled device (CCD) color image sensors.

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    CAUTION CAUTION indicates that minor personal injury, loss of data, or damage to the scanner may result if you do not follow a procedure correctly. Official PFU part names are indicated with an initial capital letter, as in the part name “Pick roller”.

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    Precautions This section describes precautions to follow when installing the scanner. To ensure the longevity and proper functioning of your scanner, do not install the scanner in the places and environments described below. Warning Important warnings employed in this manual are as follows.

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    Do not use the equipment in areas with high levels of oil smoke, steam, humidity, or dust. Do not use the equipment if an abnormal smell is apparent. Ensure that water or foreign matter does not enter the equipment. viii Installation in areas with high levels of oil smoke, steam, humidity, or dust may result in fire or electric shock.

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    If the equipment is dropped, or covers etc. have been damaged, switch power supply OFF, remove the plug from the socket, and call your dealer or maintenance service center. Do not place in wet areas. Do not place the scanner where liquid spills may occur.

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    3-pin socket. If earthing is not possible, call your dealer or maintenance service center. Ensure that no part of the scanner is liable to fall from the desk, and that the base of the equipment is level. Ensure that the equipment is installed in a stable location. The equipment should be installed in a location which is level and subject to minimal vibration.

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    Ensure that the equipment is installed away from strong magnetic fields, sources of electrical noise and air flow. If the scanner is used near an air conditioner, copying machine, or TV set, the scanner may operate incorrectly. Avoid static electricity. Static electricity may be a cause of mis- operation of the equipment.

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    Remove the power cable from the socket immediately thunder is heard. Do not leave the equipment in direct sunlight. Remove the power cable from the socket if thunder is heard nearby. The equipment may be damaged if it remains connected during an electrical storm.

  • Page 15: Table Of Contents

    CONTENTS ❏ CHAPTER 1 ❏ CHAPTER 2 ❏ CHAPTER 3 ❏ CHAPTER 4 DESCRIPTION ... 1-1 Units ... 1-2 Assemblies ... 1-4 Operator panel ... 1-5 Panel Display ... 1-7 CLEANING ... 2-1 Cleaning Supplies and Areas Requiring Cleaning ... 2-2 Supplies ...

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    DESCRIPTION CLEANING REPLACEMENT OF CONSUMABLES TROUBLESHOOTING...

  • Page 19: Description

    CHAPTER DESCRIPTION This chapter describes units, assemblies, indicators and LED functions. Units Assemblies Operator panel Panel Display...

  • Page 20: Units

    Units NOTE The Transport lever should be switched to the operating position when the scanner is to be used. Refer to "Operator’s Guide" for details of Transport lever.

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    Connects to an AC power outlet with the power cable. Connects to an optional imprinter. Set to ON when the image scanner is the final device on the SCSI daisy chain. Otherwise, set to OFF. Sets the SCSI ID. (Default ID is 5.) Connect to the host system with interface cables.

  • Page 22: Assemblies

    Assemblies...

  • Page 23: Operator Panel

    Operator panel The Operator panel is located on the upper right hand side of the scanner. The panel consists of a status display (16 characters x 2 lines), LEDs, and control buttons. Layout...

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    When the Check LED lights, pressing this button releases the error status (turns off Check and returns to the Scanner Ready screen). Operational only during the reading operation; stops the reading when the video interface option is used.

  • Page 25: Panel Display

    Panel Display Counter Display The displays for the Paper and Abrasion counters are shown below: Simultaneously press the display as shown below:The scanner is provided with a counter display. Counter Function Paper counter When the button is pressed for at least 1 second...

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    • Sending a command from the host computer. <Waiting for Start> (Only When the Video Interface Option is installed.) The scanner displays the following screen when waiting for the Start button to be pressed: <Cleaning request> When the Pick roller cleaning is necessary, the scanner displays the...

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    Temporary error <Hopper empty> This message is displayed if there is no more document on the ADF paper chute during a read operation in ADF mode. Fill the ADF paper chute with document. To enable the read operation, press the stop button.

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    Alarm One of the following messages is displayed if an error occurs in the scanner. If one of the following error messages is displayed, turn the power Off and then On again. If the same message is displayed, contact your service representative.

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    When this message is displayed, turn Off system power and then turn it On again. Alternatively, replace the current cable with one recommended by the manufacturer of the SCSI board. When the cause of the alarm has been corrected, the scanner automatically resumes operation once power is turned On again. <Self-diagnostics Error>...

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    1-12...

  • Page 31: Cleaning

    CHAPTER CLEANING This chapter describes cleaning supplies, areas that require cleaning, and procedures for cleaning the ADF and the Document bed. Cleaning Supplies and Areas Requiring Cleaning Cleaning the ADF Cleaning the Document bed...

  • Page 32: Cleaning Supplies And Areas Requiring Cleaning

    Cleaning Supplies and Areas Requiring Cleaning Supplies Supplies Supply No. Cleaning paper Contact your dealer or distributor. Cleaner F2 Cleaner F1 or Isopropyl alcohol Cotton swab Dry cloth For more information on cleaning supplies, contact your dealer. *1: If the display on the operator panel shows "Clean Pickroller", then clean it regardless of the frequencies recommended here.

  • Page 33: Areas Requiring Cleaning

    Areas Requiring Cleaning Area Name Document holding pad Document Document bed Glass/Sheet guide Pick roller Plastic rollers Feed rollers Pick Arm Rollers Cleaning paper Dry cloth with Cleaner F1 with Cleaner F1 Cotton swab with Cleaner F1 or F2...

  • Page 34: Cleaning The Adf

    Cleaning the ADF Cleaning the ADF with cleaning paper Pull the ADF lever to open the ADF. Apply cleaner F1 to a new piece of cleaning paper. Place the cleaning paper on the ADF so that the edge of the short side touches the Plastic roller.

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    Cleaning the Pad ASSY with a Dry cloth or a Cloth with Cleaner F1 Pull the ADF lever to open the ADF. Use a dry cloth or a cloth moistened with Cleaner F1 to softly remove dirt and dust as follows. Pad ASSY: Wipe the pad in a downward direction (as indicated by the arrow).

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    Feed rollers: and Plastic rollers Wipe the rollers. Be careful not to damage the surface of the rollers. Sheet guide (white part): Wipe the sheet guide. NOTE If the Sheet guide is dirty, the front image may show vertical stripes. Close the ADF to lock the ADF lever.

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    Cleaning the Pick Arm Rollers Pull the ADF lever to open the ADF. Moisten a cotton swab or Dry cloth with F1 or F2 Cleaner. Wipe the small Plastic rollers at the tip of the Pick Arm. " Wipe the small Plastic rollers and the Pick Arm with a clean, dry cloth to dry them.

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    Cleaning the Plastic rollers with Cleaner F2 Pull the ADF lever to open the ADF. Moisten a cotton swab with Cleaner Wipe the Plastic roller surfaces. CAUTION Don’t wipe the Pick Rollers with a cotton swab using cleaner F2. " Wipe the Plastic roller surface with a clean, dry cloth.

  • Page 39: Cleaning The Document Bed

    Cleaning the Document bed Cleaning the Document Bed with a Cloth and Cleaner F1 NOTE Window or glass cleaner, excluding those not allowed for plastic, can be used instead of cleaner F1. However, do not use organic solvents like thinner. Open the Document cover.

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    2-10...

  • Page 41: Replacement Of Consumables

    CHAPTER REPLACEMENT OF CONSUMABLES This chapter describes how to replace the basic product and the Pad ASSY and the pick roller. Consumable Lists Pad ASSY Pick Roller...

  • Page 42: Consumable Lists

    Consumable Lists The following table lists consumables used for the scanner. Be sure to keep some consumables in stock. The customer is responsible for changing these items periodically, in accordance with the guidelines given below and "Pad ASSY" (Page 3-3) or "Pick Roller" (Page 3-5) in this Chapter. If they are not changed as recommended, the scanner may not function properly.

  • Page 43: Pad Assy

    Push the Pick Arm carefully. NOTE One spare Pad ASSY is provided on the rear of the ADF feed chute before the image scanner is shipped from the factory. Before using the image scanner, slide the spare Pad ASSY to the left and draw towards you to...

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    Slide the Pad ASSY to the left and pull it towards you. Then, being careful not to hook the spring for the Pick, remove the Pad ASSY. NOTE Hold both ends of the Pad ASSY as shown in the right graphic. CAUTION Don’t hold the sensor arm with the Pad ASSY.

  • Page 45: Pick Roller

    Pick Roller NOTE The life span of the Pick roller is about 200, 000 sheets or one year. Use the Abrasion counter on the operator panel to estimate when the Pick roller needs replacement. The life span may be decreased by as much as half when carbonless sheets are frequently read. WARNING Turn off the power before replacing the Pick Rollers.

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    Place Guide A upside down, and rotate the Pick bearing to remove while releasing the claws of the Pick bearing on the gear-free side. (two bearings) CAUTION Do NOT use your fingernails to loosen a stiff Pick bearing. " Lightly lift up the Pick shaft, and draw out the Pick roller to remove.

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    Pass the Pick shaft through the Pick bearing, and insert the Pick shaft into the groove of Guide A with the bearings upright. (two shafts) Rotate the Pick bearings, and lock the claws. (two claws)

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    & Attach Guide A in the reverse sequence of step 2 and insert the guide pin into the ADF unit's inner frame (hole) to fasten Guide A into place. When attaching Guide A, make sure to fully insert it until you hear the thumb claws click into place.

  • Page 49: Troubleshooting

    CHAPTER TROUBLESHOOTING This chapter describes how to clear paper jams and run initial checks. It also contains a Problem Checklist that should be completed before you call a service representative. Clearing Paper Jams Initial Checks Problem Checklist...

  • Page 50: Clearing Paper Jams

    Clearing Paper Jams Remove all the documents from the ADF paper chute. Pull the ADF lever to open the ADF. Remove the jammed document(s). NOTES • Inspect the paper and the paper path. Make sure no staples, paper clips or other materials caused the jam.

  • Page 51: Initial Checks

    Initial Checks If a problem occurs, check the following items before contacting the manufacturer’s authorized service center. The power does not go On. Symptom Is the power cable connected correctly? Is the power switch on? Contact the manufacturer’s authorized service center. (No light) Connect the power cable correctly.

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    The operator panel turns “Off”. Symptom Has it been a long time since the scanner was last used? Did the scanner enter this state quickly? Did you load the paper on the ADF? Have 10 seconds passed since the PC instructed a scan? Contact the manufacturer’s authorized...

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    Read operation does not start. Symptom Is the Transport lever placed in an operating position? Are the documents loaded correctly on the ADF paper chute? Is the ADF completely closed? Is the interface cable connected correctly? Place the Transport lever correctly.

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    SCSI chain? Is the SCSI ID set correctly? Is the baud rate of the system 4800 bps? (When you use the Fujitsu video interface board.) Is the CHECK indicator lit? CHECK Is an Alarm displayed? Contact the manufacturer’s authorized service center.

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    Contact the manufacturer’s authorized service center. Select the “Photo” mode (White level following “Off”) through the scanner setting menu in the software. Select the halftone or dithering mode from the host computer. Clean the dirty parts.

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    Symptom Characters and lines are not read correctly. Is the “Line Art” mode selected? Is there any printed text on the first 3mm of the document? Are the Document bed, Document holding pad, glass, and sheet guides clean? Contact the manufacturer’s authorized service center.

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    During rear read operation with the ADF, is the top of the ADF being pressed or is there anything heavy on Is the scanner on an even and flat surface or are any rubber feet of the scanner missing? Contact the manufacturer’s authorized service center.

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    Symptom Images have vertical lines. Did you scan the document using the Document bed? Are the lines white? Are the lines black? Contact the manufacturer’s authorized service center. 4-10 Contact the manufacturer’s authorized service center. Clean the ADF Glass.

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    CHECK power again. Is the CHECK lamp still on? Or is an Alarm displayed? Contact the manufacturer’s authorized service center. CHECK Place the Transport lever correctly. (See Operator’s Guide.) The image scanner is operating normally. 4-11...

  • Page 60

    “Clean Pickroller” is displayed. Symptom Is the Pick roller dirty? Do documents meet specification described in the Operator’s Guide? Is the Pad ASSY dirty or worn out? Contact the manufacturer’s authorized service center. 4-12 Clean the Pick roller. (See p. 2-5) Flatten the curl or use the Document bed to read the document.

  • Page 61: Notes

    NOTES NOTES • Remove paper clips and staples. Flatten the staple holes. • A preliminary document feed test may be necessary to avoid unexpected errors. If document slip or jam in the ADF (JAM error) or double feed occurs frequently, read the documents manually using the Document bed.

  • Page 62

    Paper double feed occurs frequently. Symptom Does the condition of the documents meet the requirements described in the Operator’s Guide? When double feed detection is ON, are all the documents of the same length? Are the documents fanned before being loaded on the ADF paper chute? Have the documents recently been printed by...

  • Page 63

    Is the document stack less than 0.32” (8mm) in height? Is the Pad dirty? Is the Pad worn out? Is the Pad ASSY installed correctly? Contact the manufacturer’s authorized service center. Reduce the batch size of the documents. Clean the Pad ASSY. (See p.

  • Page 64

    Mispick occurs frequently. Symptom Do the conditions of the documents meet the requirements described in the Operator’s Guide? Have the documents been fanned before loading them on the ADF paper chute? Is the Pad ASSY installed correctly? 4-16 Flatten the curl or use the Document bed to read the documents.

  • Page 65

    Is the Pick roller dirty? Is the Pick roller worn out? Contact the manufacturer’s authorized service center. Clean the Pick roller. (See p. 2-5) Replace the Pick roller. (See p. 3-5) 4-17...

  • Page 66

    Symptom Paper jams occur frequently. Does the condition of the document meet the requirements on p. 4-13? Are there any foreign particles in the ADF? Is the Pad ASSY installed correctly? Contact the manufacturer’s authorized service center. 4-18 Flatten the curl or use the Document bed to read the document.

  • Page 67

    Symptom “Clean ADF Glass” is displayed. Is the ADF glass dirty? Contact the manufacturer’s authorized service center. Clean the ADF glass. (See p. 2-5) 4-19...

  • Page 68: Problem Checklist

    Problem Checklist Before contacting the manufacturer’s authorized service center, please fill in the following items. 4-20...

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