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1.3 System Features
Integration, VPS
Description
The Voice Processing System (VPS) provides Automated Attendant (AA) and Voice Mail
(VM) Services. The KX-TD500 System works well with all Panasonic KX-TVP series Voice
Processing System (VPS) and it can be programmed to work with most other manufactures'
VPSs that fully support Inband Integration.
However, since both the PBX and VPS are independent systems, "Integration" with the VPS is
necessary to make the two systems work more closely.
Without integration, both systems will work separately without knowing the status of other
system.
How the KX-TD500 System communicate with VPS:
1.
Inband Integration
The KX-TD500 System sends the VPS several codes with DTMF tone via speech path.
Available with not only Panasonic KX-TVP series VPSs but with most other manufactures'
VPSs that fully support Inband Integration.
2.
DPT Integration
The KX-TD500 System sends the VPS the information and commands over the DPT data
link. Available with Panasonic KX-TVP series VPS only.
Available features:
1.
Voice Mail (VM) Service Integration
Allows the caller to leave a message in the mailbox of their destination party without
knowing the mailbox number.
2.
Automated Attendant (AA) Service Integration
Used to improve the call handling performance of the VPS.
3.
Special features for DPT Integration (DPT Integration only)
— Auto Configuration
— Live Call Screening (LCS)
— Two-way Recording
— Two-way Transfer
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Features Guide
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