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Integration, Inband
Description
This is one of the VPS Integration features.
With Inband Integration, the KX-TD500 System sends the certain information to the VPS with
DTMF tones. Inband Integration can be categorised into the following two types:
1.
Voice Mail (VM) Service Integration
This integration works together with Call Forwarding and IRNA features. When activated,
the KX-TD500 System sends the digits of the mailbox number of the called extension with
DTMF tone to the VPS before connecting the caller.
These digits are commonly known as the Follow-on ID.
As a result, the caller who does not know the mailbox number of the corresponding
extension can leave a message.
2.
Automated Attendant (AA) Service Integration
This integration works together with AA service of the VPS. When activated, the KX-
TD500 System informs the VPS of the state of the call (busy, answered, ringing, etc.) by
sending a code with DTMF tone before sending the normal call progress tone (busy tone,
ringback tone, etc.).
These codes enable the VPS to immediately recognise the current state of the call and
improve its call handling performance.
Conditions
• To utilise this feature, one of the following extension cards which support the SLT interface
is required: DHLC (KX-TD50170) or ESLC (KX-TD50175).
Programming Guide References
• 3.2 Trunk Group
– Intercept Destination – Day / Night
• 3.3 Extension Group
– FDN
– Group Type
– Tenant No.
– [Overflow Setting] Destination – Day / Night
• 4.2 Trunk Line
– Incoming Type
– Destination – Day / Night
• 4.3 Extension Line
– Group No.
– [COS No.] Primary
– [COS No.] Secondary
– Mailbox No.
• 5.10 VPS Integration
Features Guide
1.3 System Features
53
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