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1.9 Answering Features
Call Pickup
Description
Allows the extension user to answer a call (intercom, outside, doorphone) ringing at any other
extension. The following types are available:
Feature Type
Directed
Group
Outside
Preventing other extensions from picking up calls ringing at his / her extension is also possible
(Call Pickup Deny).
Conditions
[General]
• Confirmation Tone
A confirmation tone is sent to the extension user who picked up the call. Eliminating the
tone is programmable. <Section 2.8 System Option, "Confirmation tone for Call Pickup,
Paging-Answer, TAFAS-Answer, Hold Retrieve and Call Park Retrieve " in the
Programming Guide>
• This feature is not available to answer the following calls:
–a call ringing at an extension in "Call Pickup Deny" mode
–a call which shows the call arrival indication but is not ringing yet (Delayed Ringing).
[Directed]
• Tenant Service
If "Tenant Service" is utilised, this feature is only available for the calls ringing on an
extension within the same tenant.
• Doorphone call
Doorphone calls can be picked up from extensions that are not programmed to answer
doorphone calls.
• Call Waiting
This feature applies to a call waiting call.
[Group]
• Group Call Pickup Priority:
Outside call > Transferred call > Extension call > Doorphone call
210
Picking up call type
A specific extension's call.
A call within your extension group.
An outside call.
Features Guide
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