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Operator Call
Description
To direct operator-seeking incoming calls to the Operators, one of the following ways can be
used.
Intercom calls
Extension users can call the Operator:
- by dialling the feature number for Operator Call
- by dialling the FDN for Operator Group
Outside calls
To direct outside callers to the Operators, set the FDN of an Operator Group as the destination
of the following calls:
-DISA
-DID
-DDI
-DIL 1:1
-IRNA
-TIE
Conditions
• An operator-seeking call (extension / outside) may come in on a single operator or all
operators in the group at once depending on System Programming.
• The Operators can perform the special features which are available for the Manager.
Programming Guide References
• 2.3 Numbering Plan
– Operator Call
• 3.3 Extension Group
– FDN
– Group Type
– Tenant No.
– [Overflow Setting] Destination – Day / Night
– [Overflow Setting] Timer
– [Operator Setting] Ringing Type
– [Operator Setting] Call Priority
Features Guide References
1.3 System Features
• Operator Group
• Manager Extension
Features Guide
1.6 Originating Features
163
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