(2) What if all Operator extensions are busy?
Overflow Destination
is not programmed.
Intercept Destination
is not programmed.
Waiting Queue
Note
• An incoming call which is arriving on a CO key of an Operator PT extension is regarded as
an arrived call.
Conditions
• Tenant Service
If "Tenant Service" is employed, each tenant can have its own unique "Operator Group"
independently.
Features Guide
Outside calls
Waiting Queue
Intercept Destination
is programmed.
Intercept Destination
1.3 System Features
All Busy
Overflow Destination
is programmed.
Overflow Destination
(Intercept timer)
Intercom calls
Waiting Queue
(Overflow timer)
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