Hotel Application - Panasonic KX-TD500CE Features Manual

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1.3 System Features

Hotel Application

Description
Allows the Manager and the Operators to handle the front / operator services such as "Check-
In / Check-Out," "Remote Timed Reminder (Wake-Up Call)." To activate these services,
"Hotel Application" must be enabled by System Programming (Section 2.8 System Option,
"Hotel Application" in the Programming Guide) beforehand.
Check-In /
The Manager and the Operators (with KX-T7536 or KX-T7235) can set "Check-in" or
Check-Out
"Check-out" mode to the extension telephone in a guest room according to the room
status for billing purpose.
Check-in mode:
• Telephone call charge counter is initialised.
• "Primary COS (Class of Service)" of the extension becomes valid.
Check-out mode:
• Total telephone charge and the other charges (such as minibar charges) will be
printed out by SMDR printer automatically.
• "Secondary COS" of the extension becomes valid.
There are the following two types of Check-out mode:
<Check-out (not ready)>: Guest room is not cleaned up.
<Check-out (ready)>: Guest room is cleaned up.
Check-out operation procedure
a)
The Manager or an Operator changes the room status from "Check-in" to "Check-
out" (not ready) mode.
b)
Ready for the room (clean-up, etc.).
c)
The Manager or an Operator or the maid in the guest room changes the room status
from "Check-out (not ready)" to "Check-out (ready)."
Remote
The Manager and the Operators can remotely set / cancel the Timed Reminder (Wake-
Timed
Up Call) feature to any extension.
Reminder
They can also confirm the timed reminder occurrence time of each extension.
(Wake-Up
<Alert button>
Call)
If "Timed Reminder (Wake-Up Call) is not responded by the guest, the system informs
this fact to the "Alert Extension" by turning on (in red) the Alert button indicator on it.
The Alert Extension can confirm the not-responded extension by pressing the red lit Alert
button in on-hook status. He / She can call the not-responded extension simply by
pressing the red lit Alert button after going off-hook.
Room
Guest room information (cleaned up, minibar expense etc.) can be printed out from the
Status
telephone in the guest room. Appropriate messages should be programmed as the Absent
Message
messages No. 6 to No. 9 beforehand.
42
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