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NH-2700
Error Code
2080100
Receipt printer lever opened
2080200
Receipt printer head overheated
2080300
Receipt paper jam
2080400
Receipt paper empty
2080500
Receipt paper setting error
2080600
Command is received while doing self-test
2080700
No receipt paper
2080800
Receipt paper cutting error
2080900
No sensing black mark (dark sensor)
2080A00
The size of image print data is abnormal
2080B00
Margin setting error
2080C00
Paper jammed at the exit of the slot
2080D00
Paper jammed in the path
2080F00
The firmware crashed
Failed to connect communication between
2DN0000
Receipt printer and SP
Receipt printer communication error
9720000
during SP opening
Receipt Printer communication failure
9722010
during COM port open
Receipt Printer communication failure
9722DN0
during sending command to Receipt Printer
Description
7- 3
Trouble shooting
Close the lever of print head completely
Wait the time until the temperature of head
adequately slow down and try to initialize
Remove jammed paper between printer head and
rollers
1. Replenish receipt paper
2. Check the status of sensor and its connector
1. Check the status of setting paper
2. Check the status of sensor and its connector
After terminating self-test and initialize receipt
printer
1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor
and its connector
1. Check the Cutter module
2. Check if printer head lever is properly close
1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using
Black mark)
Check the AP version and initialize
1. Check whether the default registry setting is
changed
2. Reset the PTR SP
1. Remove the jammed paper
1. Remove the jammed paper
1. Check whether the dip switch #1 is set to "ON"
position
2. Update the firmware
1.Check if communication cable or com port is not
connected
Check if communication cable or COM port is not
connected
1. Do RESET at Operator Function
2. Reboot ATM
1. Do RESET at Operator Function
2. Reboot ATM
7. Appendix
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