Troubleshoot Maintenance Log Files And Trend Files - Emerson Daniel 3410 Series Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting manual
DAN-20057317
2.2.3 Unable to connect to meter
If you receive the error message "Unable to connect to meter" when trying to connect to a
Daniel 3410 Series Gas Ultrasonic Flow Meter, refer to the following:
• Ethernet connections
• Direct serial connections
2.2.4 Ethernet connections
If you received this message while trying to connect over Ethernet, verify you have the
correct IP address in the Meter Directory record. If the meter is to assign the IP address,
make sure the IP address is set to 192.168.135.100 and that the DHCP switch is in the ON
position on the CPU Module. If the meter has a fixed IP address, verify the IP address,
Subnet, and Gateway are correct in the meter. If going through a hub, verify that the
computer and meter are connected to the hub with straight-through patch cables.
2.2.5 Direct serial connections
Verify the switch settings on the CPU Module. Also verify your wiring between the meter
and the computer running Daniel MeterLink
DMC-005324,
in the Meter Directory record.
For additional information on wiring and configuring the meter for the various
communication options refer to the Daniel 3410 Series Gas Ultrasonic Flow Meters
Installation manual (P/N DAN-20057315,
2.3 Troubleshoot maintenance log files and trend
files
2.3.1 Files do not appear in workbook
Maintenance Log files and Trend files that exist on the PC do not appear in the Microsoft
Excel
This is most likely caused by the fact that the desired file or files are already open in
Microsoft
Daniel MeterLink and are left out of the list. Simply close the files in Microsoft
then close and reopen the Trend Maintenance Logs dialog box to include them in the list.
2.3.2 Microsoft
In order for the Excel
installed on the machine and at least one printer must be installed under Windows
If Excel
still unavailable, it may be because Excel
the Windows
Model 3418 GUSM
Engineering drawings. Verify the Comms Address and Baud rate are correct
®
workbooks tree under Trend Maintenance Logs.
® ®
Excel . Open files can not be verified as Maintenance Log files or Trend Files by
® ®
Excel Log/Export options are not available
®
log/export options to be available, Excel
®
2007 or later is installed and you have printers installed but the Excel
®
default printer. If the Windows
™
using the Field Wiring drawing
Wiring and inputs/outputs).
®
2007 or later must be
®
cannot access the printer driver information of
®
default printer is a network printer and you
Troubleshooting
August 2021
®
® ®
Excel and
®
.
®
option is
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