BIANCHI VENDING BVM972 Use And Maintenance Manual

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USE AND MAINTENANCE MANUAL

CERT. N° 9105 BNVD

UNI EN ISO 9001: 2000

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Page 1 USE AND MAINTENANCE MANUAL CERT. N° 9105 BNVD UNI EN ISO 9001: 2000...
Page 3: Declaration Of Conformity
DECLARATION OF CONFORMITY BIANCHI VENDING GROUP S.p.A. Corso Africa, 9 - 24040 Zingonia di VERDELLINO (BG) - Italy hereby declares under its own liability that the family of automatic vending machines - model: “BVM 972 - BVM 952” complies with the Basic Safety Reqirements as speciﬁ ed in the Directives listed below: 73/23 EEC Low Tension ⇒...
Page 4: Information To The Users
INFORMATION TO THE USERS Under art. 13, Legislative Decree 25 July 2005, no.151 “Implementation of Directives 2002/95/EC and 2003/108/EC, re- garding the reduction of use of hazardous substances in electrical and electronic equipment as well as waste disposal”. The barred waste container symbol on the equipment means that the product, at the end of its service life, must be disposed of separately from the other types of waste.
Page 5: Important Notices
BEFORE USING THE MACHINE, READ THIS MANUAL CAREFULLY FOR ITS CORRECT USE IN ACCOR- DANCE WITH THE CURRENT SAFETY STANDARDS. ATTENTION: Important safety indications READ the instruction manual machine carefully before using the machine For any service or maintenance switch off the machine ATTENTION: machine switched on ATTENTION: hot parts in contact! CAUTION! Parts in motion...
Page 6 Keys at the disposal of the MAIN- Keys at the disposal of the MAIN- TENANCE and INSTALLATION TENANCE and INSTALLATION technicians technicians Service key Tools necessary for undertaking interven- tions on the automatic dispenser. SOCKET SPANNERS n° 5,5 n° 7 n°...
Page 7 INDEX 6.3 Maintenance procedures 6.3.1 Sanitization PREMISE 6.4 Regulations Important notices for operator 6.4.1 Dosage and grinding regulation Important notices 6.4.2 Instant electrovalve water ﬂ ow regulation III Safety rules 6.4.3 Access to internal parts 1.0 DESCRIPTION OF THE MACHINE’S BRITA decalciﬁ...
Page 8 The user must not under any circumstances remove the BIANCHI VENDING GROUP Spa neither to intervene on the machine previously supplied, nor, neither to update the relative guards that require a tool for removal.
Page 9: Safety Norms
Not original spare parts – The knowledge and the absolute respect, from a technical point – Under no circumstances is Bianchi Vending Group Spa obliged of view of the safety instructions and of the danger notices con- to compensate for eventual damage resulting from the forced tained in this manual, constitute the basis for the operation , suspension of drink deliveries as the result of faults.
Page 10: Technical Characteristics
TECHNICAL CHARACTERISTICS BVM972 BVM952 Height (A) 1830 mm 1620 mm Width (B) 666 mm 666 mm Depth (C) 776 mm 776 mm Weight 140 kg÷190 kg 155 kg Power Supply V230 V230 Power frequency Hz 50 Hz 50 Installed power 1,8 kW ÷...
Page 11 KNOWING THE DISTRIBUTOR BVM972 (Fig.1.2) Coffee group and grinder Drink dispensing group Sugar dispenser group Payment system BVM972 Instant Cup column Electronics board CPU Power card Spoons column Water softener ﬁ lter Water bin Dispensing chamber Service button Washing button...
Page 12 BVM952 (Fig.1.3) Coffee group and grinder Drink dispensing group Sugar dispenser group Payment system BVM952 Instant Cup column Electronics board CPU Power card Spoons column Water softener ﬁ lter (optional) Water bin Dispensing chamber Service button Washing button Upper case Cooling unit (optional) BVM952 Espresso Fig.
Page 13: Basic Principle Of Operation
TECHNICAL DESCRIPTION OF THE OPERA- TION During the normal functioning the distributor is set in standby status. Introducing the necessary amount, according to the set price, and after pressing the key relative to the desired drink, the drink dispensing cycle is activated and can be divided in to different processes: BASIC PRINCIPLE OF OPERATION 2.1.1 CUP DISPENSING...
Page 14 ESPRESSO COFFEE This process functions only the models equipped with the coffee espresso group (brass or plastic), after the cup and sugar dispen- sing processes have been effected. – the grinder is activated until it reaches the dose of ground coffee set by the doser (Fig.2.3) –...
Page 15 SPOON DISPENSING This process is activated only in the versions where the spoon dispenser is foreseen; In these versions it is possible to select the spoon in the selections without sugar and/ or in the instant selections. - the geared motor that operates the spoon release device is activated making the spoon fall into the cup.
Page 16 3.0 MOVING AN AUTOMATIC VENDING MACHINE 3.1 Moving and transport (Fig.3.1) The transport of the distributor must be effected by competent personnel. 190 kg The distributor is delivered on a pallet; for the shifting use a trol- ley and move it slowly in order to avoid capsizing or dangerous movements.
Page 17 – Release the pallet and insert the 4 feet into the threaded slots (ﬁ g. 3.5) freed of the screws (A) – remove the key from the drink dispensing chamber (Fig.3.6) Open the door of the distributor and remove the adhesive tape from the components listed here below: cup turret (example in Fig.3.7) coin box...
Page 18: Installation
2 degrees. WARNING! Do not position the device near inﬂ ammable objects, keep a minimum safety distance of 30 cm. Bianchi Vending Group spa declines all responsibility for in- conveniences due to the non observance of the above mentioned Fig. 4.3 Fig.
Page 19: Main Power Supply Connection
– In some models, speciﬁ c plugs are assembled for the destination place. Fig. 4.8 Bianchi Vending Group spa declines all responsibility for dama- ges deriving for the complete or partial failure to observe these warnings. Should the power cable be found to be damaged, immediately disconnect from the power socket.
Page 20 4.4 Starting up of the unit The distributor is equipped with a safety switch (Fig.4.9) that di- sconnects the machine whenever the door is opened ( see electric schema). In case of necessity, therefore, open the door or disconnect unplug- ging of the machine from the power supply.
Page 21: Installation Procedure
4.5 Installation 4.5.1 Decalciﬁ cator resin washing where it is installed as accessory First of all ﬁ ll the distributor’s water circuit, it is advisable effect the water softener resin regeneration (if installed) operating in the following manner: – insert the pipe of the bottom faucet in a container suitable for this use –...
Page 22 Fig. 4.16 At the end of the water ﬁ l- ling, effect a cleaning cycle of the mixer group so as to ﬁ ll all the circuits and remo- ve eventual residues from the boiler (Fig.4.16). Before connecting the power supply, ensure that the distributor has been con- nected to the water mains...
Page 23 The distributor is supplied without any payment system: The installation of the payment system is the responsibility of the installation technician. Bianchi Vending Group spa will not take responsibility for any eventual damage to the machine itself and/or to things and/or persons due to incorrect installation.
Page 24 4.6 Product container loading (with ma- BVM 952 chine off) 4.6.1 Loading containers – so as to effect the loading is necessary remove each contai- ner. Particularly, for the coffee bean container, it is necessary close the chute door before removing the container (Fig.4.26). –...
Page 25 4.6.2 Cup loading Use only cups suitable for automatic vending machines, (check the relevant features by consulting the chapter 1.0 “Technical Speciﬁ cations.”), avoid compressing the cups between themselves during the loading. Don’t try to rotate the turret manually. First ﬁ lling In installation phase with the cup dispenser completely empty, operate as follows: –...
Page 26 4.6.3 Spoon loading Attention! Only use appropriate stirers to be used in automatic vending machines. – Remove the metal weight from the spoon dispensing column (Fig. 4.30) – insert the spoons with their pack wrapping in the column and when they are positioned on the bottom cut and remove the wrapping (Fig.
Page 27 4.7 AUTOMATIC DISTRIBUTOR LAYOUT LAYOUT BVM972 Espresso Single boiler With the new dose menu we have the possibility to create selections with the required sequences. Therefore any selection can be combined, creating a maximum sequence of 3 electrovalves; each electrovalve can be coupled to 2 products at most.
Page 28 LAYOUT BVM972 Espresso Double boiler With the new dose menu we have the possibility to create selections with the required sequences. Therefore any selection can be combined, creating a maximum sequence of 3 electrovalves; each electrovalve can be coupled to 2 products at most.
Page 29 LAYOUT BVM972 Instant boiler With the new dose menu we have the possibility to create selections with the required sequences. Therefore any selection can be combined, creating a maximum sequence of 3 electrovalves; each electrovalve can be coupled to 2 products at most.
Page 30 LAYOUT BVM952 Espresso Single boiler With the new dose menu we have the possibility to create selections with the required sequences. Therefore any selection can be combined, creating a maximum sequence of 3 electrovalves; each electrovalve can be coupled to 2 products at most.
Page 31 LAYOUT BVM952 Instant boiler With the new dose menu we have the possibility to create selections with the required sequences. Therefore any selection can be combined, creating a maximum sequence of 3 electrovalves; each electrovalve can be coupled to 2 products at most.
Page 32: Enter Date
4.8 FIRST SELF INSTALLATION MODE Now we must enter the installation date using the push button At the ﬁ rst machine start up will be performed a self installtion .The panel as shown below: aim of this procedure is to avoid the manual connections of wires on the boards after the ﬁ...
Page 33: Software Instructions
950, BVM 921, BVM600, BVM470] slaves; Manag.Cold X Selects the type of management of the Test (managed by Bianchi Vending Group only) to access the test cold compressor [0/Snack/Pan/Can] Menu carried out in the assembly line. available only with machine type BVM600/ BVM470].
Page 34 Boiler 2 Slave X Selects the type of the second boiler to 3 : PAN Conﬁ guration be installed [Instant Stainl.steel, Instant Polysulfone, none] Menu available only with Below are two examples of a machine with PAN conﬁ guration with Machine BVM970.
Page 35 Direct selection keyboard Group 2 Slave X Selects the type of the main boiler group to be installed [Espresso, Fresh Brew, None] This menu is available only if boiler 1 is either Espresso or Instant Polysulfone] The wording Slave X shows the slave number linked to the MASTER distributor.Managed by WinBianchi only.
Page 36: Options Menu
5.3.1 ‘Options’ Menu 5.3 COMPLETE PROGRAMMING MENU Serial Number Machine Serial Number [0÷999999] SN Slave 2 Slave 2 machine serial number [0÷999999] Displayed only with slave machine 2 SN Slave 3 Slave 3 machine serial number [0÷999999] Displayed only with slave machine 3 Location no.
Page 37 Custom Messages Management of messages to be customized Item No. 2: only in WinBianchi [On/Off] After selecting the group to be modiﬁ ed, using keys INC to increase All drinks? Manages the automatic grinding also for or DEC to decrease the digits and conﬁ rming with ENTER, enter compound drinks ( Yes/NO ) the programming of the spirals related to the selected group: Displayed only with Bianchi Development...
Page 38: 'Temperature' Menu
opening has lasted 7 minutes and 40 seconds. 5.3.2 ‘Temperature’ Menu If the door is re-opened, the opening message will Boiler Temp. 1 Slave X Boiler 1 temperature. Espresso boiler be no longer sent but only the closing message will has a range [70÷110°C] be sent with the total opening time.
Page 39 PAN cycle: Temp.1 Tank Slave X Temperature of probe 1 of Tank A [5÷15 Upon switching on the distributor, the cycle provides that if the °C for SNACK model and 1÷15 °C for PAN probe detects an inner temperature > than the safety temperature, model , >15 °C = Off] It sets the working the selections will be stopped.
Page 40 Please remember that the preselections are added to/deducted Generic preselection from the selection parameters. The max.values of the sums will Product [0…9] 0= disabled T product [0…25.5 s] Product sum: Max 25.5 s [0…25.5 s] o [0…999 cc] Water sum: Max 99.9 s or 999 cc.
Page 41 5.3.5 ‘Doses’ Menu The selected drink will be prepared with the quantity of sugar requested by the user. With WinBianchi it will be possible to work Off line and establish the machine settings. At the end of the programming the data Every square corresponds to x sec of sugar given by the following can be transferred to a setting key and saved in an excel ﬁ...
Page 42 T Sugar Espresso X T sugar espresso [0…25.5 s] Toff product X T off motoreducer second product T Sugar MB T sugar [0…25.5 s] only with MultiBrand [0…25.5 s] Keyboard T product X T third box coupled to 1 E.V. [0…99.9 s] O MB Water EV sugar [0…25.5 s] only with Multi R product X...
Page 43 T OUT 3 Cold T opening OUT 3 Cold [0…99.9 s] T product X T second box coupled to 1 E.V. R OUT 3 Cold Delay opening OUT 3 Cold [0…25.5 s] [0…99.9 s] T OUT 4 Cold T opening OUT 4 Cold [0…99.9 s] R product X Second box delay coupled to 1 E.V.
Page 44 5.3.6 ‘Times and Thresholds’ Menu If so, the Fresh selections will be disabled Pump Timeout Pump timeout [0÷90 s] (two last cabinets). Load Timeout Water load timeout [5÷240 s] Load timeout Below are the possible conditions: linked to the Water Entry EV in DC in case of A/R distributor or to immersion pump in case of S/A distributor.
Page 45 2- Configuration MDB Coin box+Cash 5.3.7 ‘Payment systems’ Menu less+Banknote reader: The reader is enabled 5.3.7.0 General Parameters only to recharge keys. Protocol Selection of Payment System (Up-Down Scroll Max.change Max.change than can be given by the coin menu) box[0÷9999] Coin changer Enables the change lever [Yes/No] Parallel...
Page 46 5.3.8 ‘Price Table’ Menu 5.3.11 ‘Promotions’ Menu If set price table No Enable Promot Enables management of promotions [0/User/ Set] 0 promotions disabled Price 1 Price 1 [0÷65535] Promo cashless Enables management of promotions with a cahsless system [On/Off] Price 50 Price 50 [0÷65535] Promo coin Enables management of promotions with...
Page 47 Example of User Promotion: Price Coffee 0.30€ discount 0.04€ Price Sandwich 1.35€ discount 0.10€ Price Water 0.50€ discount 0.05€ Price Brioches 0.50€ discount 0.10€ Price Coca Cola 1.50€ discount 0.15€ If the cusTomer takes through master slave Phase 2 Phase 2 N.B.
Page 48 5.3.12 ‘Preventive Action’ Menu quantity of grams provided. The result must be multiplied by the total quantity of product Water ﬁ lter Water ﬁ lter decounter value [0÷99999] in the container. Boiler Boiler decounter value [0÷99999] Example : HACCP HACCP Sanitization decounter value Chocolate 1sec = 4 g i.e.
Page 49 Free sel. 01 Free counter- drink 1 [0÷65535] To carry out a reload operation insert the key in the relevant con- nector, then switch on the board. The board will recognize the decounter key and propose the following action Free sel. 54 Free counter- drink 54 [0÷65535] Free sect.
Page 50 If the Stop 2 Sets switch off time 2 [00:00÷23:59] conﬁ guration is reset, the same data as loaded in Bianchi Vending D.A. Off 2? Decide to switch off the whole distributor or Group spa will be obtained.
Page 51 GPRS In the management program Bianchi telemetry uses three tran- The sending of e-mail messages with EVA audit data can be adju- smission systems: sted from PC on ﬁ xed days and timetables. Moreover it is possible to select when to reset the resettable data. It is possible to receive e-mail messages also with the distributor error.
Page 52 DataBase -used to the enter the main database of the EMAIL SENDER If the smtp server cannot deliver the e- program including the received messages mail message to the speciﬁ ed address (for and where the database of the machines, example, due to the fact that the receiving operators,etc can be set.
Page 53 – The second format “Operators” includes the list of the operators in charge of the maintenance of the different distributors, with relevant data (address, telephone number, E-mail,etc.) By clicking twice on one of the operators in the list a window will appear similar to the previous one showing as additional options the possibility to modify any ﬁ...
Page 54 Setup Section In this section you will enter the number of the service center of the chosen operator and write it in the relevant window, then you will press the Set GSM key. Receiving an Alarm signalling When you receive an alarm message from a distributor, a window will be opened on the computer desktop showing the number from which it was sent, the date and the time while the bigger window will show the type of alarm and when it occurred.
Page 55: Maintenance
5.4 MAINTENANCE Direct selection keyboard –Espresso version Maintenance is performed by pressing the key ‘Service’. In line 1 ”Maintenance xxx” will be displayed , where xxx displays the boiler temperature, and in line 2 the possible detected alar- Pressing twice the key Service, the stand by heating phase will be bypassed, allowing you to perform test selections even on non regimen temperatures.
Page 56 Direct selection keyboard –Instant version Test without sugar Performs an option drink without sugar Complete test After pressing this key in line 2 the word Test will be displayed and the machine will wait for the selection; at the end of the preparation the machine exits the test mode to go back to maintenance mode.
Page 57: Cleaning And Loading
Please refer to the provisions of section III SAFETY REGULATIONS and section 4.0 INSTALLATION of this manual. 6.1.1 Recommended maintenance Bianchi Vending Group spa guarantees the proper operation of its distributor over time only with a preventive maintenance carried out in compliance with the provisions listed below: No.
Page 58 – silicone water dispensing tubes. – dispensing chamber (Fig. 6.4) – coffee funnel and chute (Fig. 6.5) Before effecting the re-assembly operations clean all the elements carefully. – remove all coffee powder residue; the unit can be removed from its housing to make the task easier (Fig. 6.6) 6.1.4 Product loading When necessary provide for the loading of the products and/or consumption materials of the automatic vending machine.
Page 59: Maintenance Procedures
For anything not mentioned in this section, refer to the HACCP 6.3 MAINTENANCE PROCEDURES regulation and in particular pay attention to the following: - Cleaning of the premises Recommended equipment: For those responsible for ﬁ lling up and maintenance of the machine - Product transportation the recommended equipment is as follows: - Machinery maintenance...
Page 60: Every Day
(cups, pipes, delivery ﬂ ange, nozz- les,…). For any further information, please contact directly our ofﬁ ces. * Bianchi Vending Group has prepared speciﬁ c kits expressly designed for every distributor mode 6.4 Regulations 6.4.1 Dosage and grinding regulations –...
Page 61 - Automatic adjustment of grinding (Fig.6.10) - It allows in the expresso versions to keep grinding steady, irrespective of the percentage of moisture, temperature and wear of blades. - The ﬁ rst adjustment is performed with the device discon- nected - Performing the dose adjustment manually (6-7g) - Performing the grinding adjustment manually - Reckoning the supply time in seconds (std 18s)
Page 62: Access To Internal Parts
6.4.3 Access to internal parts Fig. 6.13 To access the internal parts of the automatic distributor (pumps, espresso coffee boiler, electrovalves, electrical connections,etc.): Espresso version: - Rotate the sugar dispensing group towards outside (ﬁ g.6.13). - Then act on the two handles shown in ﬁ g. 6.14 - 6.16, remove the panel and support it until completely taken out (ﬁ...
Page 63 Mod. 972 Instant Instant version: - Disassemble the mixer groups and loosen the three screws shown in ﬁ gure 6.18 - 6.19, slide the frontal panel leftwards until the slots are released, then remove the panel to access inside. Fig. 6.18 Mod.
Page 64 6.5 BRITA decalciﬁ cator ﬁ lter Water hardness detection systems It performs water decarbonization, reduction of organic impurities There are various systems to check water hardness level, from (such as free chlorine, its compounds and pesticides). immersion stripes sensitive to calcium hydrogenate dissolved in water, to ortolidina kit which can make water colour change in They remove the temporary water hardness , and some heavy presence of given percentages of Ca and Mg dissolved in it.
Page 65 6.6 Resin regeneration of the water softner (Optional) The regeneration of the resins must be executed according to the water of mains supply to which the distributor is connected. As reference the table indicated here below can be used: Water hardness Number of selections °...
Page 66 Replacing the neon lamp Before starting any operation on the machine make sure that the power supply of the distributor is off. Access to the upper neon lamp - Lift the bracket and remove the cup column (Fig.6.23) - Unscrew the two external screws and loosen the two nuts as shown in Fig 6.24 - Remove the protection casing and replace the neon lamp by carefully taking it out of its support (Fig.6.24).
Page 67 6.8 Inactivity If the automatic vending machine remains inactive for a long time it is necessary to perform some prevention operations: – disconnect the machine electrically and hydraulically. – empty completely the instant boiler and the ﬂ oater reservoir removing the plug located on the hose along the drain chute (Fig.
Page 68 8.0 ALARMS When an alarm occurs, it usually switches off all outputs and blocks any dispensing under way. All alarms can be eliminated, further to removing the cause, by accessing Maintenance mode and pressing Reset button. WinBianchi must include the possibility of making an alarm blocking.
Page 69 ALARMS DESCRIPTION TYPE OF INTERVENTION EH1A NTC Cold It occurs if the temperature probe of the Installer cool unit goes to short circuit or the circuit is open. The resistance will be switched off if NTC is in short circuit or open. Upon start up a 30 sec delay is expected prior to alarm check.
Page 70 ALARMS DESCRIPTION TYPE OF INTERVENTION EDF Spoons It occurs if the 10” spoon timeout lapses.With Installer this signalling on, no spoon will be dispensed. ELC Capacity Dispensing of instant products or hot water: it Installer occurs if a quantity of water between 50% and 70% of the programmed dose is dispensed.
Page 71 BIANCHI VENDING GROUP S.p.A. Corso Africa 9 - 24040 Località Zingonia, Verdellino (BG) - ITALIA tel. +39.035.419.67.11 - fax +39.035.883.304...

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