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For prompt assistance, please have the following
information available to
give
the Customer
Assistance Representative:
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We
encourage you to call us so we can give your inquiry
prompt attention. However, if you wish to write Pontiac,
address your inquiry to:
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel
Sam
Drive
Oshawa, Ontario L1H 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses of GM Overseas offices.
When contacting Pontiac, please remember that your
concern wdl likely be resolved in the dealership, using the
deder's
facilities, equipment and personnel. That
is why we
suggest you follow Step
One
first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can comunicate with
Pontiac by dialing: 1-800-833-PONT. (TTY users in
Canada can dial 1-800-263-3830.)
8-5
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