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Crestron QM-FTSC
Operations & Installation Guide – DOC. 6269
Troubleshooting (continued)
TROUBLE
POSSIBLE
CAUSE(S)
Microphone
Input gain is set too high.
produces
harsh,
distorted
sound.
Buttons do
Net ID incorrect or does
not function
not match SIMPL
when
Windows program.
pressed.
Button press
Incorrect programming.
yields
incorrect
result.
Button LED
Feedback signal names
does not
incorrect in SIMPL
illuminate.
Windows.
LED intensity set to zero.
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information
or have questions, please take advantage of the Crestron award winning
customer service team by calling:
•
In the US and Canada, call the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at
+5255-5093-2160.
•
In Australia and New Zealand, call Crestron Pacific at
+613-9480-2999.
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users
will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the QM-FTSC, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its relevance. Updates are available from the Downloads |
Product Manuals section and are identified as an "Addendum" in the Download
column.
FlipTop Storage Center
CORRECTIVE ACTION
Lower microphone input gain.
In Viewport, press F4 to verify Net
ID. Verify SIMPL Windows program
ID.
Verify SIMPL Windows program.
Verify SIMPL Windows feedback
signal names.
Reset intensity levels.
FlipTop Storage Center: QM-FTSC • 43
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