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FlipTop Storage Center
A firmware upgrade
file has the extension .csf.
38 • FlipTop Storage Center: QM-FTSC
"Send Program" Window
4. To verify that the program has been transferred successfully, select
Diagnostics | Report Program Information. This should display a
window that provides details about the current program loaded into the
control system.
Firmware Upgrade
To take advantage of all the QM-FTSC features, it is important that the unit
contains the latest firmware available. Please check the Crestron website
(http://www.crestron.com/downloads/software_updates.asp) for the latest
version of firmware. Not every product has a firmware upgrade, but as Crestron
improves functions, adds new features, and extends the capabilities of its
products, firmware upgrades are posted.
The QM-FTSC firmware consists of two separate parts, The QM-WMC
Wallplate firmware and the C2N-DB6 button panel firmware.
Wallplate Firmware
To upgrade the Wallplate firmware, complete the following steps.
NOTE: Viewport versions 3.80 or later have "Load Network Device
(Legacy)..." and "Update Network Device Firmware..." options. Either will
work with firmware version 2.36 but Crestron suggests using "Update Network
Device Firmware..." to load firmware updates.
NOTE: A firmware upgrade file has the extension .csf.
The following is the acceptable file extension for a firmware update file.
.upg
QM-WMC.V.XXXXX.upg (wall plate firmware)
1. Make sure that "Communication Settings," which begins on page 34,
has been performed.
2. As shown after this step, select File Transfer | Load Network
Device... from the Viewport menu bar.
Crestron QM-FTSC
Operations & Installation Guide - DOC. 6269
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