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Crestron QM-FTMCSC Operation And Installation Manual

Fliptop media center with storage compartment
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Crestron QM-FTMCSC
FlipTop Media Center
with Storage Compartment
Operations & Installation Guide

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  • Page 1 Crestron QM-FTMCSC FlipTop Media Center with Storage Compartment Operations & Installation Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Crestron QM-FTMCSC Contents FlipTop Media Center with Storage Compartment: QM-FTMCSC Introduction ...1 Setup...14 Configuration Software ...24 Uploading and Upgrading ...45 Problem Solving ...53 Appendix A: International Receptacles ...55 Appendix B: QuickMedia Installation and Compensation ...56 Return and Warranty Policies...60 Operations & Installation Guide – DOC. 6307A FlipTop Media Center with Storage Compartment Features and Functions...1...

  • Page 5: Fliptop Media Center With Storage Compartment: Qm-Ftmcsc

    It is available in six different models. Models Functional Summary * As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.2.2.3 and Crestron Database 16.3.4 or later are available from the Crestron website (www.crestron.com).
  • Page 6 QuickMedia receiver (such as the QM-RMCRX-BA) and optional keypads or touchpanels. The QM-FTMCSC is equipped with an auto-sense feature that allows the installer to pass RGB, video, and S-video video signals (along with the appropriate audio signals) through the system to check the wiring before a program has been installed in the control system.

  • Page 7: Quickmedia Transport System

    The total accumulated skew from QM transmitter to QM receiver must not exceed 15 ns (nanoseconds). Crestron recommends a cable with a rating of less than or equal to 15 ns over its entire length. For example, if using a cable with a FlipTop Media Center with Storage Compartment: QM-FTMCSC •...

  • Page 8: Specifications

    FlipTop Media Center with Storage Compartment rating of 15 ns/100 meters (100 meters = 328 feet), connecting the QM-FTMCSC transmitter with 150 feet of cable to a QM-MD7x2 switcher, and then using another 150 feet to connect the QM-RMCRX-BA receiver, the accumulated skew over the entire 300 feet should not exceed 15 ns.
  • Page 9 Crestron QM-FTMCSC QM-FTMCSC Specifications (continued) 1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only.

  • Page 10: Physical Description

    Physical Description Refer to the physical views shown below. QM-FTMCSC Open View QM-FTMCSC Physical Dimensions 6 • FlipTop Media Center with Storage Compartment: QM-FTMCSC QMI-FTMCSC Open View Top View QMI-FTMCSC Physical Dimensions – Top View Operations & Installation Guide - DOC. 6307A...
  • Page 11 NOTE: The physical dimensions of the NB models are identical to the models with keypad. QM-FTMCSC Physical Dimensions Front View QMI-FTMCSC Physical Dimensions Front View FlipTop Media Center with Storage Compartment: QM-FTMCSC • 7 Operations & Installation Guide – DOC. 6307A...
  • Page 12 FlipTop Media Center with Storage Compartment QM-FTMCSC Bottom View QM-FTMCSC Physical Dimensions Back View 8 • FlipTop Media Center with Storage Compartment: QM-FTMCSC Crestron QM-FTMCSC QMI-FTMCSC Bottom View QMI-FTMCSC Physical Dimensions Operations & Installation Guide - DOC. 6307A Back View...
  • Page 13 NOTE: Numbers in this illustration are for programming purposes only. Refer to page 40 for button programming information. NOTE: The QM-FTMCSC is shipped with a set of ten buttons. Additional buttons may be added by ordering button kits (refer to page 17).
  • Page 14 (red and white) are provided for the video source’s audio program. This port can automatically detect the presence of a luminance video signal (Y) on pin 3. Refer to the following table for pin assignments. 10 • FlipTop Media Center with Storage Compartment: QM-FTMCSC 75 Ω terminated •...
  • Page 15 FUNCTION Red Video Green Video Blue Video Reserved Ground Red Ground Green Ground Blue Ground FlipTop Media Center with Storage Compartment: QM-FTMCSC • 11 into 1 kΩ FUNCTION No Connect Ground No Connect Monitor Sense 1 Horizontal Sync Vertical Sync...
  • Page 16 24 Y Z G 24 Y Z G QM-FTMCSC, are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device. Cresnet power to the QM-FTMCSC is supplied through either of these connectors.
  • Page 17 Indicators PWR (Power) This LED illuminates when 24 volts DC is supplied to the QM-FTMCSC from Cresnet. This LED illuminates when communication between the control system and the QM-FTMCSC is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same Net ID as the QM-FTMCSC.

  • Page 18: Industry Compliance

    FlipTop Media Center with Storage Compartment Industry Compliance As of the date of manufacture, the QM-FTMCSC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules. Operation is...

  • Page 19: Qm Network Wiring

    QM Network Wiring When connecting multiple QM devices, the route between a QM origination point (e.g., QM-FTMCSC) and a QM endpoint (e.g., QM-RMCRX-BA) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network. Refer to Appendix B on page 56 for additional QuickMedia installation information.

  • Page 20: Identity Code

    “Setting the Net ID in Device Settings” on page 33 for details of the SIMPL Windows procedure. The Net ID of the QM-FTMCSC has been factory set to 0A. The Net IDs of multiple QM-FTMCSCs in the same system must be unique. Net IDs can be changed from a personal computer (PC) using SystemBuilder Toolbox.

  • Page 21: Installation

    Installation NOTE: This section does not apply to NB models. The QM-FTMCSC is shipped with ten large blank buttons. You can order a variety of button kits (sold separately) to add as many as 20 engraved or blank buttons.
  • Page 22 Button Installation Cable Management Plate The QM-FTMCSC is shipped with a cable management plate. Use the following instructions for installation. Parts Supplied with Cable Management Plate 18 • FlipTop Media Center with Storage Compartment: QM-FTMCSC 1.
  • Page 23 Crestron QM-FTMCSC Tools Required: The cable support plate should be installed before mounting the QM-FTMCSC to a surface. The cables are looped through the cable support plate. NOTE: Ensure that the cables have sufficient clearance to enable smooth movement. Allow approximately 40 inches (102 cm) from the top surface of the FlipTop box.
  • Page 24 Cable Loops Through the Cable Plate Mounting to Surface The QM-FTMCSC is designed to mount in a horizontal surface, such as a desk top, lectern, or podium. The following diagram illustrates the required opening size to accommodate the QM-FTMCSC. A cutout template (4006405 or 4006874) is included.
  • Page 25 Refer to the following diagram. 4. Slide the mounting brackets over the #6-32 screws and tighten the #6-32 screws. 5. Turn the four #10 screws equally until they contact the underside of the mounting surface. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 21...

  • Page 26: Hardware Hookup

    The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring. 22 • FlipTop Media Center with Storage Compartment: QM-FTMCSC Crestron QM-FTMCSC Operations & Installation Guide - DOC. 6307A...

  • Page 27: Ground Wire Connections

    The QM-RMCRX-BA chassis must also be connected to an earth ground (building steel). Refer to the following grounding diagram. Ground Wire Connections NOTE: Do not connect the shield to earth ground at the QM-FTMCSC. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 23 Operations & Installation Guide – DOC. 6307A...

  • Page 28: Configuration Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.

  • Page 29: Configuring With Systembuilder

    The interface of this tool guides you through a few basic steps for SIMPL Windows. designating rooms and specifying the control system, touchpanels, devices, and functionality. Crestron System Builder then programs the system, including all touchpanel projects and control system logic. Crestron SystemBuilder is fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User IR Database, and User Modules Directory.
  • Page 30 FlipTop Media Center with Storage Compartment NOTE: You can select any 2-Series or QM control processor as the master. 26 • FlipTop Media Center with Storage Compartment: QM-FTMCSC 2. Select the plug-in for a QuickMedia system. SystemBuilder – “Plug-in Selection” Window 3.
  • Page 31 As devices are added from the library (on the right) to the system (on the left), they are automatically assigned sequential Net IDs. 7. The QM-FTMCSC has three default programming modules already prepared in SystemBuilder. When you choose the QM-FTMCSC, the following notice is displayed.
  • Page 32 FlipTop Media Center with Storage Compartment Default Programming Example – Program and Speech, Dual Volume Control 28 • FlipTop Media Center with Storage Compartment: QM-FTMCSC Default Programming Notice Choosing Yes allows you to select one of the three default programming selections.
  • Page 33 Upload System button SystemBuilder – “Finish” Window 1. Ensure that all network devices are connected to the control system. 2. After completing your SystemBuilder program, click the Build and Upload button FlipTop Media Center with Storage Compartment: QM-FTMCSC • 29...
  • Page 34 FlipTop Media Center with Storage Compartment SystemBuilder –“ Set Network IDs” Window 30 • FlipTop Media Center with Storage Compartment: QM-FTMCSC SystemBuilder – “Finish” Window 3. On the “Finish” window, click the Set Network IDs… button to assign the network IDs. SystemBuilder provides three methods for assigning Net IDs.

  • Page 35: Configuring With Simpl Windows

    Crestron QM-FTMCSC Configuring with SIMPL Windows NOTE: While SIMPL Windows can be used to configure the QM-FTMCSC, Crestron recommends SystemBuilder software for configuring and tuning a QuickMedia system. NOTE: The following are acceptable file extensions for programs that include a QM-RMCRX-BA and QM-FTMCSC, developed for specific control system...
  • Page 36 QM-FTMCSC Control Module Within this module are three slots, Basic Controls, Microphone Controls, and Buttons. Drag and drop the QM-FTMCSC module onto the C2Net-Device slot. This symbol has a default Net ID of 0A. 32 • FlipTop Media Center with Storage Compartment: QM-FTMCSC Crestron QM-FTMCSC Operations &...
  • Page 37 “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-FTMCSC in the program only. It does not automatically set the Net ID for the QM-FTMCSC itself. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program.

  • Page 38: Basic Controls

    FlipTop Media Center with Storage Compartment Basic Controls The Basic Controls module is built into slot 01 of the QM-FTMCSC. The QM-FTMCSC provides the following video inputs: The QM-FTMCSC provides the following stereo line level program audio inputs: In addition to the stereo program audio, the QM-FTMCSC provides two microphone/line-level inputs.
  • Page 39 AUDIO source. Valid analog values range from -100d (-10dB) to +100d (+10dB), adjustable in increments of 0.1dB (1d = 0.1dB). Indicates the source gain compensation being applied to the COMPUTER AUDIO source. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 35...
  • Page 40 Select> and <AudInput Select> inputs. Microphone Controls The Microphone Controls module is built into slot 02 of the QM-FTMCSC. The unit provides two microphone/line level inputs labeled MIC 1/LINE 1 and MIC 2/LINE 2, with muting, phantom power, noise gating, and level monitoring. In addition, auto-compensation models provide four bands of equalization (160Hz, 500Hz, 1.2kHz, and 3kHz).
  • Page 41 ID (or a user defined number for systems with multiple Cresnets), which will be used by the receiver to automatically recall the video peaking/gain/skew parameters. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 37 Operations & Installation Guide – DOC. 6307A...
  • Page 42 FlipTop Media Center with Storage Compartment QM-FTMCSC Microphone Control - Signal Descriptions Continued on the following page 38 • FlipTop Media Center with Storage Compartment: QM-FTMCSC SIGNAL TYPE DESCRIPTION AND NAME Mutes the MIC 1/LINE 1 or MIC 2/LINE 2 audio for as long Digital inputs: as the input is high.
  • Page 43 A trim of 0d (0dB) means that the signal will pass unaffected. Analog outputs: < Mic2EQTrim1-F > Indicates the trim being applied to each band of the MIC 2 through equalizer. < Mic2EQTrim4-F > FlipTop Media Center with Storage Compartment: QM-FTMCSC • 39...
  • Page 44 NOTE: Refer to page 42 for adjustment details of the microphone inputs. Buttons The Buttons module is built into slot 03 of the QM-FTMCSC. It consists of a keypad 10 to 20 buttons with LED indicators, and two bargraphs. The button presses are fixed and map to <press>...

  • Page 45: Example Program

    Crestron QM-FTMCSC QM-FTMCSC Buttons - Signal Descriptions Example Program An example program for the QM-FTMCSC is available from the “Example Program” section of the Crestron website (www.crestron.com/exampleprograms Operations & Installation Guide – DOC. 6307A FlipTop Media Center with Storage Compartment...

  • Page 46: Adjusting The Qm-Ftmcsc Microphone Inputs

    FlipTop Media Center with Storage Compartment Adjusting the QM-FTMCSC Microphone Inputs Once a QM-FTMCSC is installed and configured, settings for gain, gating level, attack time, and decay time should be set using the SystemBuilder finish tab. NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features.
  • Page 47 Attack Time Setting Microphone Gain The QM-FTMCSC provides variable gain on the microphone inputs. The following procedure is used to set the optimal gain for a microphone input. Use the Realtime Mode in SystemBuilder to control phantom power, gain and gate settings, and to monitor the gate, normal, and clip level indicators.
  • Page 48 Setting the Gating Level The QM-FTMCSC provides an input level gating function that will mute a microphone signal when the input sound level is below a user-set threshold. This function can be enabled or disabled via software commands.

  • Page 49: Uploading And Upgrading

    Crestron Toolbox. The following sections define how one would upload a SIMPL Windows program to the control system, or upgrade the firmware of the QM-FTMCSC. However, before attempting to upload or upgrade, it is necessary to establish communications.
  • Page 50 (pins 2, 3, 5, 7 and 8). edure in this section provides details for RS-232 communication 1. Open Crestron Toolbox and click Tools | Manage Address Book to display the communications settings. The DefaultAddressBook.adr fil contains several default address settings. Select Serial on COM 1 for serial communication.
  • Page 51 Hardware handshaking (RTS/CTS) enabled. • Software handshaking (XON/XOFF) not enabled. 2. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 3. Select Tools | System Info. If the connection is successful, the System Info window displays the processor and device information.

  • Page 52: Uploading A Simpl Windows Program

    Upload via SIMPL Windows control system. Upload via Crestron Toolbox 48 • FlipTop Media Center with Storage Compartment: QM-FTMCSC 1. Start SIMPL Windows. 2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open.
  • Page 53 “Functions” Menu – SIMPL Program Selection The “SIMPL Program” window permits you to browse for a compiled program file (.spz), and allows you to upload to internal flash or compact flash. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 49...
  • Page 54 FlipTop Media Center with Storage Compartment 50 • FlipTop Media Center with Storage Compartment: QM-FTMCSC “SIMPL Program” Window 4. Browse for the appropriate .spz file in the “Open” window, and click Open. “Open” Window 5. When the “SIMPL Program” window reappears, click Send.

  • Page 55: Firmware Upgrade

    Crestron QM-FTMCSC Firmware Upgrade A firmware upgrade To take advantage of all the QM-FTMCSC features, it is important that the unit file has the extension .upg. contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 56 NOTE: If problems arise when transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed. 52 • FlipTop Media Center with Storage Compartment: QM-FTMCSC 5. The “Firmware” window displays the model and current firmware version. Click Upload New Firmware.

  • Page 57: Problem Solving

    Crestron QM-FTMCSC Problem Solving The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTMCSC Troubleshooting TROUBLE QM-FTMCSC not functioning. PWR LED does not illuminate. No video output displayed.

  • Page 58: Further Inquiries

    [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 59: Appendix A: International Receptacles

    Uganda, United Arab Emirates, United Kingdom, Yemen, Zambia, Zimbabwe Algeria, Belgium, Cameroon, Central African Republic, Comoros, Congo Democratic Republic, Djibouti, France, French Guiana, Gabon, Guadeloupe, Guinea, Indonesia, Madagascar, Mali, Martinique, Togo FlipTop Media Center with Storage Compartment: QM-FTMCSC • 55...

  • Page 60: Appendix B: Quickmedia Installation And Compensation

    If it is not used in your QM system, it must not be used for any of the QM devices. 56 • FlipTop Media Center with Storage Compartment: QM-FTMCSC Crestron QM-FTMCSC Operations & Installation Guide - DOC. 6307A...
  • Page 61 Crestron QM-FTMCSC Auto Compensation with a Self-Peaking Receiver Crestron's innovative self-peaking audio circuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost values are applied equally to the video and audio signals. When these signals travel the same path, this arrangement is satisfactory.

  • Page 62: Compatibility Charts

    MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 Auto Compensation with Audio Breakaway MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 58 • FlipTop Media Center with Storage Compartment: QM-FTMCSC QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 Operations & Installation Guide - DOC. 6307A...
  • Page 63 MD7x2 MD5x1 Operations & Installation Guide – DOC. 6307A FlipTop Media Center with Storage Compartment QM RECEIVERS RMCRX RXA* MD7x2 RMCRX- QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 FlipTop Media Center with Storage Compartment: QM-FTMCSC • 59 TPMC MD5x1 TPMC MD5x1...

  • Page 64: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 65 Crestron QM-FTMCSC FlipTop Media Center with Storage Compartment This page intentionally left blank. FlipTop Media Center with Storage Compartment: QM-FTMCSC • 61 Operations & Installation Guide – DOC. 6307A...
  • Page 66 Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6307A 15 Volvo Drive Rockleigh, NJ 07647 (2011602) Tel: 888.CRESTRON 08.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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