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FlipTop Storage Center
Uploading and Upgrading
34 • FlipTop Storage Center: QM-FTSC
Assuming a PC is properly connected to the entire system, Crestron
programming software allows the programmer to upload programs and projects
to the system and touchpanel and firmware to the wall plates after their
development. However, there are times when the files for the program and
projects are compiled and not uploaded. Instead, compiled files may be
distributed from programmers to installers, from Crestron to dealers, etc. Even
firmware upgrades are available from the Crestron website as new features are
developed after product releases. In those instances, one has the option to upload
via the programming software or to upload and upgrade via the Crestron
Viewport.
NOTE: The Crestron Viewport is available as a pull-down command from
SIMPL Windows and VT Pro-e (Tools | Viewport) or as a standalone utility.
The Viewport utility performs multiple system tasks, primarily via an RS-232 or
TCP/IP connection between the control system and a PC. It is used to observe
system processes, upload new operating systems and firmware, change system
and network parameters, and communicate with network device consoles and
touchpanels, among many other tasks. Viewport can also function as a terminal
emulator for generic file transfer. All of these functions are accessed through the
commands and options in the Viewport menus. Therefore, for its effectiveness
as a support and diagnostic tool, the Crestron Viewport may be preferred over
development tools when uploading programs and projects.
The following sections define how one would upload a SIMPL Windows
program to the control system, or upgrade the firmware of the QM-FTSC.
However, before attempting to upload or upgrade, it is necessary to establish
communications.
Communication Settings
NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron
recommends the use of PCMCIA cards, rather than USB-to-serial adapters. If a
USB-to-serial adapter must be used, Crestron has tested the following devices
with good results:
Belkin (large model) F5U103
I/O Gear GUC232A
Keyspan USA-19QW
Other models, even from the same manufacturer, may not yield the same results.
NOTE: Even with these recommended models, results may vary on the
computer being used.
The procedure in this section provides details for RS-232 communication
between the PC and the control system. If TCP/IP communication is preferred,
consult the latest version of the Crestron e-Control Reference Guide (Doc. 6052)
or the respective Operations Guide for the control system. These documents are
available from the Downloads | Product Manuals section of the Crestron website
(www.crestron.com). Refer to the figure below for a typical connection diagram
when uploading files.
Crestron QM-FTSC
Operations & Installation Guide - DOC. 6269
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