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Crestron QM-FTCC Operations & Installation Manual

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Operations & Installation Guide

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  • Page 1 Crestron QM-FTCC FlipTop Computer Center Operations & Installation Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Ground Wire Connections...22 Earliest Version Software Requirements for the PC ...23 Configuring with SystemBuilder ...24 Configuring with SIMPL Windows ...31 Example Program...41 Adjusting the QM-FTCC Microphone Inputs ...41 Communication Settings ...44 Uploading a SIMPL Windows Program ...47 Firmware Upgrade ...50 Further Inquiries...53 Future Updates ...53...

  • Page 5: Fliptop Computer Center: Qm-Ftcc

    The international models accommodate a wide variety of international AC adaptors. For simplicity within this guide, the color/button suffix and international designation are omitted and QM-FTCC is used except where noted. Functional Summary * As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software.

  • Page 6: Quickmedia Transport System

    A complete integrated room solution is created with the addition of a QuickMedia receiver (such as the QM-RMCRX-BA) and optional keypads or touchpanels. NOTE: The QM-FTCC is compatible with 2-Series control systems only. QM-FTCC Block Diagram QuickMedia Transport System...
  • Page 7 15 ns over its entire length. For example, if using a cable with a rating of 15 ns/100 meters (100 meters = 328 feet), connecting the QM-FTCC transmitter with 150 feet of cable to a QM-MD7x2 switcher, and then using another 150 feet to connect the QM-RMCRX-BA receiver, the accumulated skew over the entire 300 feet should not exceed 15 ns.

  • Page 8: Specifications

    Specifications for the QM-FTCC are given in the following table. QM-FTCC Specifications 1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product...

  • Page 9: Physical Description

    Physical Description Refer to the physical views shown below. – QM-FTCC Physical Dimensions Top View Operations & Installation Guide – DOC. 6313A QM-FTCC Open View QMI-FTCC Physical Dimensions FlipTop Computer Center: QM-FTCC • 5 FlipTop Computer Center – Top View...
  • Page 10 NOTE: The physical dimensions of the NB models are identical to the models with keypad. QM-FTCC Physical Dimensions Front View 6 • FlipTop Computer Center: QM-FTCC QM-FTCC-NB – Top View QMI-FTCC Physical Dimensions Operations & Installation Guide - DOC. 6313A...
  • Page 11 Crestron QM-FTCC FlipTop Computer Center QM-FTCC Bottom View QMI-FTCC Bottom View QM-FTCC Physical Dimensions Back View QMI-FTCC Physical Dimensions Back View FlipTop Computer Center: QM-FTCC • 7 Operations & Installation Guide – DOC. 6313A...
  • Page 12 SystemBuilder provides three automatic programming selections for the buttons. Refer to page 39 for button programming information. NOTE: The QM-FTCC is shipped with a set of ten buttons. Additional buttons may be added by ordering button kits (refer to page 16).
  • Page 13 FUNCTION Red Video Green Video Blue Video Reserved Ground Red Ground Green Ground Blue Ground FlipTop Computer Center: QM-FTCC • 9 FlipTop Computer Center into 1 kΩ FUNCTION No Connect Ground No Connect Monitor Sense 1 Horizontal Sync Vertical Sync...
  • Page 14 • These two 4-pin terminal block connectors, located on the bottom side of the QM-FTCC, are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device.
  • Page 15 Crestron QM-FTCC This eight-pin RJ-45 transport port, located on the bottom side of the QM-FTCC, allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher. For more information on QuickMedia refer to page 2.

  • Page 16: Industry Compliance

    LED are used for setting a units network ID during the initial configuration of a Cresnet system or when the device is being added/replaced. Industry Compliance As of the date of manufacture, the QM-FTCC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

  • Page 17: Setup

    Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run.

  • Page 18: Qm Network Wiring

    “Setting the Net ID in Device Settings” on page 33 for details of the SIMPL Windows procedure. The Net ID of the QM-FTCC has been factory set to 1A. The Net IDs of multiple QM-FTCCs in the same system must be unique. Net IDs can be 14 •...
  • Page 19 Reference Guide (Doc. 6256), which is available from the Crestron website (http://www.crestron.com/manuals). The Crestron Toolbox provides several methods to easily set or change device Net IDs for any device on the network. The following method permits you to change the Net ID of any device in the network through the “Network Device Tree”...

  • Page 20: Installation

    Installation NOTE: This section does not apply to NB models. The QM-FTCC is shipped with ten large blank buttons. You can order a variety of button kits (sold separately) to add as many as 20 engraved or blank buttons. Button Kits Button Installation To replace the large buttons with small buttons, follow this procedure.
  • Page 21 QM-FTCMK Cable Management Plate The QM-FTCC is shipped with a blank bottom plate. A cable management plate is available to provide a pullout cable solution for the computer input and LAN passthrough cables.
  • Page 22 FlipTop Computer Center Tools Required The cable support plate must be installed before mounting the QM-FTCC to a surface. The cables are looped through the cable support plate. Cable Management Plate Installation 18 • FlipTop Computer Center: QM-FTCC Phillips screwdriver •...
  • Page 23 FlipTop box. Mounting to Surface The QM-FTCC is designed to mount in a horizontal surface, such as a desk top, lectern, or podium. The following diagram illustrates the required opening size to accommodate the QM-FTCC. A cutout template (4006405 or 4006874) is included.
  • Page 24 These will be used to secure the front and rear mounting brackets. 2. Position the QM-FTCC in the mounting hole. 3. Install the four #10 screws in the mounting brackets (two screws per bracket).

  • Page 25: Hardware Hookup

    The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring. Operations & Installation Guide – DOC. 6313A FlipTop Computer Center FlipTop Computer Center: QM-FTCC • 21...

  • Page 26: Ground Wire Connections

    QM-RMCRX-BA chassis must also be connected to an earth ground (building steel). Refer to the following grounding diagram. Ground Wire Connections NOTE: Do not connect the shield to earth ground at the QM-FTCC. 22 • FlipTop Computer Center: QM-FTCC Operations & Installation Guide - DOC. 6313A...

  • Page 27: Configuration Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.

  • Page 28: Configuring With Systembuilder

    The interface of this tool guides you through a few basic steps for SIMPL Windows. designating rooms and specifying the control system, touchpanels, devices, and functionality. Crestron System Builder then programs the system, including all touchpanel projects and control system logic. Crestron SystemBuilder is fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User IR Database, and User Modules Directory.
  • Page 29 4. Specify the audio configuration. Choose from the various dialogs (stereo program, speech, etc.) and click Next. Click Finish to continue to the next step. ® 5. Add RoomView if desired. FlipTop Computer Center: QM-FTCC • 25 FlipTop Computer Center...
  • Page 30 As devices are added from the library (on the right) to the system (on the left), they are automatically assigned sequential Net IDs. 7. The QM-FTCC has three default programming modules already prepared in SystemBuilder. When you choose the QM-FTCC, the following notice is displayed.
  • Page 31 8. Setup the QM network cable routing. Right-click on the connector and select the routing to the desired device. The connectors that are displayed in the following diagram have an exclamation mark (!) if they are selectable for routing. FlipTop Computer Center: QM-FTCC • 27 FlipTop Computer Center...
  • Page 32 FlipTop Computer Center Routing Example – Right-Click on QM Connector 28 • FlipTop Computer Center: QM-FTCC 9. Build the program. The “Finish” window affords an opportunity to set/reset network IDs and verify hardware network IDs. 10. After completing your SystemBuilder program, click the Build and Upload System button Operations &...
  • Page 33 Operations & Installation Guide – DOC. 6313A SystemBuilder – “Finish” Window 1. Ensure that all network devices are connected to the control system. 2. After completing your SystemBuilder program, click the Build and Upload button FlipTop Computer Center: QM-FTCC • 29 FlipTop Computer Center...
  • Page 34 FlipTop Computer Center 30 • FlipTop Computer Center: QM-FTCC SystemBuilder – “Finish” Window 3. On the “Finish” window, click the Set Network IDs… button to assign the network IDs. SystemBuilder provides three methods for assigning Net IDs. Drag and drop a device from the program tree on the left onto the •...

  • Page 35: Configuring With Simpl Windows

    Crestron QM-FTCC SystemBuilder – “Set Network IDs” Window Configuring with SIMPL Windows NOTE: While SIMPL Windows can be used to configure the QM-FTCC, Crestron recommends SystemBuilder software for configuring and tuning a QuickMedia system. NOTE: The following are acceptable file extensions for programs that include...
  • Page 36 Alternatively, you can drag the device from the Cresnet Control Modules folder onto the Net ID. Supported devices include network control modules, lighting modules and a variety of Crestron wired touchpanels. In Program Manager, the C2Net-Device symbol contains no signals; to program a controlled Cresnet device, expand C2Net-Device in Program View.
  • Page 37 Crestron QM-FTCC QM-FTCC Control Module Within this module are three slots, Basic Control, Microphone Controls and Buttons. Drag and drop the QM-FTCC module onto the C2Net-Device slot. This symbol has default Net ID 1A. C2Net-Device, Slot 5 Setting the Net ID in Device Settings Double-click the QM-FTCC icon in the upper pane to open the “Device...
  • Page 38 FlipTop Computer Center “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-FTCC in the program only. It does not automatically set the Net ID for the QM-FTCC hardware. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program.
  • Page 39 <CompForRGB_Aud_F> Microphone Controls The Microphone Controls module is built into slot 02 of the QM-FTCC. The unit provides two microphone/line level inputs labeled MIC 1/LINE 1 and MIC 2/LINE 2, with muting, phantom power, noise gating, and level monitoring. In addition, auto-compensation models provide 4 bands of equalization (160Hz, 500Hz, 1.2kHz, and 3kHz).
  • Page 40 FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Microphone Controls The parameters that are associated with QM inputs are stored in the transmitter. Input compensation and Mic EQ are examples of this. This information is then transmitted along with the digital audio. The DSP that does the compensation and EQ are in the receiver, but the settings now travel with the audio signal.
  • Page 41 Crestron QM-FTCC QM-FTCC Microphone Control – Signal Descriptions Continued on the following page Operations & Installation Guide – DOC. 6313A SIGNAL TYPE AND DESCRIPTION NAME Mutes the MIC 1/LINE 1 or MIC 2/LINE 2 audio for Digital inputs: as long as the input is high.
  • Page 42 FlipTop Computer Center QM-FTCC Microphone Control – Signal Descriptions (continued) NOTE: Phantom power is applied to the connectors of both microphone inputs. It cannot be switched on an individual microphone input. 38 • FlipTop Computer Center: QM-FTCC SIGNAL TYPE AND...
  • Page 43 NOTE: Refer to page 41 for adjustment details of the microphone inputs. Buttons The Buttons module is built into slot 03 of the QM-FTCC. It consists of a keypad 10 to 20 buttons with LED indicators, and two bar graphs. The button presses are fixed and map to <press>...
  • Page 44 FlipTop Computer Center QM-FTCC Symbol – Detail View of Buttons QM-FTCC Buttons – Signal Descriptions Continued on the following page 40 • FlipTop Computer Center: QM-FTCC SIGNAL TYPE AND NAME Digital Outputs: Button presses/vertical pair <Press1>, <Press6> Button presses/vertical pair <Press2>, <Press7>...

  • Page 45: Example Program

    (www.crestron.com/exampleprograms Adjusting the QM-FTCC Microphone Inputs Once a QM-FTCC is installed and configured, settings for gain, gating level, attack time, and decay time should be set using the SystemBuilder finish tab. NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features.
  • Page 46 SIGNAL LEVEL OUTPUT SIGNAL Setting Microphone Gain The QM-FTCC provides variable gain on the microphone inputs. The following procedure is used to set the optimal gain for a microphone input. 42 • FlipTop Computer Center: QM-FTCC Mic On Attack Time...
  • Page 47 Setting the Gating Level The QM-FTCC provides an input level gating function that will mute a microphone signal when the input sound level is below a user-set threshold. This function can be enabled or disabled via software commands.

  • Page 48: Uploading And Upgrading

    Crestron Toolbox. The following sections define how one would upload a SIMPL Windows program to the control system, or upgrade the firmware of the QM-FTCC. However, before attempting to upload or upgrade, it is necessary to establish communications.
  • Page 49 (pins 2, 3, 5, 7 and 8). edure in this section provides details for RS-232 communication 1. Open Crestron Toolbox and click Tools | Manage Address Book to display the communications settings. The DefaultAddressBook.adr fil contains several default address settings. Select Serial on COM 1 for serial communication.
  • Page 50 Hardware handshaking (RTS/CTS) enabled. • Software handshaking (XON/XOFF) not enabled. 2. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 3. Select Tools | System Info. If the connection is successful, the System Info window displays the processor and device information.

  • Page 51: Uploading A Simpl Windows Program

    1. Verify that the procedure for “Communication Settings” that begins on page 44 has been performed. 2. Once communication is established, click Tools | System Info. The Functions menu becomes available. FlipTop Computer Center: QM-FTCC • 47 FlipTop Computer Center...
  • Page 52 FlipTop Computer Center NOTE: The available functions depend on the type of device. 48 • FlipTop Computer Center: QM-FTCC Crestron Toolbox– Tools | System Info 3. Select Functions | SIMPL Program… Functions Menu – SIMPL Program Selection The “SIMPL Program” window permits you to browse for a compiled program file (.spz), and allows you to upload to internal flash or compact...
  • Page 53 6. To verify that the program has been transferred successfully, select Functions | SIMPL Program. Details about the current program loaded in the control system are displayed in the upper left corner of the “SIMPL Program” window. FlipTop Computer Center: QM-FTCC • 49 FlipTop Computer Center...

  • Page 54: Firmware Upgrade

    FlipTop Computer Center A firmware upgrade To take advantage of all the QM-FTCC features, it is important that the unit file has the extension .upg. contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 55 6. The Open window allows you to browse to the desired filename (.upg) file. Click Open to begin the transfer. “Open” Window 7. The “Firmware” window reopens and indicates the new firmware version. FlipTop Computer Center: QM-FTCC • 51 FlipTop Computer Center...

  • Page 56: Problem Solving

    FlipTop Computer Center Problem Solving The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTCC Troubleshooting Continued on the following page 52 • FlipTop Computer Center: QM-FTCC...

  • Page 57: Further Inquiries

    [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 58: Appendix A: International Receptacles

    UK, 250V, 13A, BLK 6003291 PWR-FR-B POWER RECEPTACLE, FRENCH, 250V, 16A, 54 • FlipTop Computer Center: QM-FTCC COUNTRIES Australia, Fiji, New Zealand, Papua New Guinea Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Brunei, Bulgaria, Burundi, Cape Verde, Chad, Croatia, Czech Republic, Egypt, Eritrea,...

  • Page 59: Appendix B: Quickmedia Installation And Compensation

    NOTE: If auto compensation is used in your QM system, all QM devices must use it. If it is not used in your QM system, it must not be used for any of the QM devices. Operations & Installation Guide – DOC. 6313A FlipTop Computer Center FlipTop Computer Center: QM-FTCC • 55...
  • Page 60 FlipTop Computer Center Auto Compensation with a Self-Peaking Receiver Crestron's innovative self-peaking audio circuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost values are applied equally to the video and audio signals. When these signals travel the same path, this arrangement is satisfactory.

  • Page 61: Compatibility Charts

    Auto Compensation with Audio Breakaway RMCRX MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 Operations & Installation Guide – DOC. 6313A QM RECEIVERS RMCRX- RXA* MD7x2 QM RECEIVERS RMCRX- RXA* MD7x2 FlipTop Computer Center: QM-FTCC • 57 FlipTop Computer Center TPMC MD5x1 TPMC MD5x1...
  • Page 62 MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 Manual Compensation with Audio Breakaway MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 58 • FlipTop Computer Center: QM-FTCC QM RECEIVERS RMCRX RXA* MD7x2 RMCRX- QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 Operations & Installation Guide - DOC. 6313A...

  • Page 63: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 64 Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6313A 15 Volvo Drive Rockleigh, NJ 07647 (2011600) Tel: 888.CRESTRON 08.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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