Crestron TS-770 Product Manual
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Crestron TS-770 Product Manual

7 in. and 10.1 in. tabletop touch screens
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TS-770 and TS-1070
7 in. and 10.1 in. Tabletop Touch Screens
Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron TS-770

  • Page 1 TS-770 and TS-1070 7 in. and 10.1 in. Tabletop Touch Screens Product Manual Crestron Electronics, Inc.
  • Page 2 United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Introduction Access the Setup Screens Local Configuration Ethernet Setup IP Table Setup Audio Setup Display Setup Standby Timeout Application Selection Wi-Fi Setup Select a Wi-Fi Access Point Manage Wi-Fi Access Points Bluetooth Beacon Virtual Toolbar Diagnostics & Advanced Test Patterns Touch Test RTSP Test LAN Test Keypad Test...
  • Page 4 Status Device Network Room Scheduling Display Control System Settings System Setup Services Network Proxy Settings Device Pairing Audio Auto Update Cloud Settings Applications Control System Security Authentication 802.1x Configuration Application Selection Connect to XiO Cloud Service ii • Contents Product Manual — Doc. 8555D...

  • Page 5: Introduction

    (Power over Ethernet Plus) network power. The touch screens also provide built-in applications for room scheduling, conferencing, and home control. NOTE: The TS-770 and TS-1070 are functionally similar. For simplicity within this guide, the term "touch screen" is used except where otherwise noted.

  • Page 6: Access The Setup Screens

    Wi-Fi® network setup, diagnostics, Bluetooth® beacon configuration, and the virtual toolbar (model dependent). A button to toggle system messages on or off An About button that provides information about the touch screen. 2 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 7 Setup screen and a Save & Exit button that may be tapped to save all settings, to exit the setup screens, and to return to the selected scheduling application. Product Manual — Doc. 8555D TS-770 and TS-1070 • 3...

  • Page 8: Local Configuration

    If DHCP is turned off, tap Set Static IP Address Settings to enter static IP addresses manually. Tap Set Hostname to enter a new touch screen hostname using an on-screen keyboard. 4 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 9 To edit the static IP address, the static subnet mask, the static default router, the preferred DNS, or the alternate preferred DNS, tap the text field underneath the setting name. Product Manual — Doc. 8555D TS-770 and TS-1070 • 5...
  • Page 10 Tap REBOOT to exit setup mode and reboot the touch screen. Tap < BACK to return to the Ethernet Setup screen. Tap < BACK on the Ethernet Setup screen to return to the Setup screen. 6 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 11: Ip Table Setup

    The Ethernet Setup - IP Table screen also provides an Online indicator for each IP table entry. (Green indicates that the control system is online.) Product Manual — Doc. 8555D TS-770 and TS-1070 • 7...
  • Page 12 To add or edit an entry, tap Add/Edit next to the corresponding entry. The Ethernet Setup - Edit IP Table screen is displayed. Ethernet Setup - Edit IP Table Screen Tap the CIP ID text field to display the on-screen hex keypad. On-Screen Hex Keypad 8 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 13 Tap < BACK on the Ethernet Setup - Edit IP Table screen to return to the Ethernet Setup - IP Table screen. Tap < BACK on the Ethernet Setup - IP Table screen to return to the Setup screen Product Manual — Doc. 8555D TS-770 and TS-1070 • 9...

  • Page 14: Audio Setup

    Tap the up and down arrow buttons to raise or lower the touch screen beep volume incrementally from 0 to 100%. Tap Beep On or Beep Off to turn the beep volume on or off. Tap < BACK to return to the Setup screen. 10 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 15: Display Setup

    Tap On or Off under Proximity Wake to turn proximity waking on or off for the display. When proximity waking is on, the touch screen will wake from standby automatically when a user gets within proximity of the touch screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 11...
  • Page 16 Tap Low or High to set the brightness level to low or high, respectively, for the LCD display. Tap < BACK to return to the Display Setup screen. Tap < BACK on the Display Setup screen to return to the Setup screen. 12 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 17: Standby Timeout

    Tap the up and down arrow buttons to increase the touch screen standby timeout duration from 0 to 120 minutes. Tap Screen Saver Options to display the Standby Screensaver screen. Standby Screensaver Screen Product Manual — Doc. 8555D TS-770 and TS-1070 • 13...

  • Page 18: Application Selection

    Each application uses a unique setup procedure for registering and configuring the application. For more information on setting up each application, refer to Application Selection page 74). Tap < BACK to return to the Setup screen. 14 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 19: Wi-Fi Setup

    Tap APPLY CHANGES to apply any new Wi-Fi settings to the touch screen and to stay in setup mode. Tap REBOOT to exit setup mode and reboot the touch screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 15...
  • Page 20 To edit the static IP address, the static subnet mask, the static default router, the preferred DNS, or the alternate preferred DNS, tap the text field underneath the setting name. The on-screen numeric keypad opens for the chosen setting. Edit IP Address On-Screen Numeric Keypad 16 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 21: Select A Wi-Fi Access Point

    Use the Connect to a Wi-Fi Access Point (1-2-3) screen to connect the touch screen to an existing WAP that is in range or to configure a new WAP. Any WAPs that are in range and discoverable are displayed under Step 1 - Select a WAP upon successful discovery. Product Manual — Doc. 8555D TS-770 and TS-1070 • 17...
  • Page 22 7. Enter the password used to connect to the WAP, and then tap SAVE. 8. Tap Step 3 - Make this my Access Point. The Wi-Fi WAP Selection screen is displayed. 18 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 23 WAP may be deleted, or tap < BACK to cancel adding the new WAP. For more information, refer to Manage Wi-Fi Access Points (on the next page). Tap < BACK to return to the Wi-Fi Setup screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 19...

  • Page 24: Manage Wi-Fi Access Points

    Tap Delete this Access Point to delete the selected WAP. If a WAP is deleted, it must be added back to the list using the procedures described in Select a Wi-Fi Access Point (on page 17). Tap < BACK to return to the Wi-Fi Setup screen. 20 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 25: Bluetooth Beacon

    Use the BLE Beacon screen to configure the built-in PinPoint™ proximity detection beacon. Using Bluetooth® technology, the beacon works with the Crestron App or Crestron PinPoint App to determine when a mobile device is in or near the same room as the beacon, and signals the mobile app to automatically display the appropriate controls and information for the room.

  • Page 26: Virtual Toolbar

    The toolbar is hidden automatically after a set timeout duration. NOTE: Virtual button functionality can be custom programmed using a Crestron control system. 22 • TS-770 and TS-1070...
  • Page 27 Tap Toolbar Buttons to display a screen for showing or hiding individual buttons in the virtual toolbar. Tap On or Off next to a button to show or hide the button, respectively. Product Manual — Doc. 8555D TS-770 and TS-1070 • 23...
  • Page 28 On-screen Toolbar Screen - Toolbar Buttons Tap < BACK to return to the Setup screen. 24 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 29: Diagnostics & Advanced

    Use the Diagnostics & Advanced screen to access various diagnostic test screens for the touch screen. The Diagnostics & Advanced screen also provides the touch screen CPU temperature and available memory. Each test screen is described in the sections that follow. Product Manual — Doc. 8555D TS-770 and TS-1070 • 25...

  • Page 30: Test Patterns

    Use the Test Pattern Diagnostics screen to display any of the available test patterns. Tap one of the buttons on the screen to display its respective test pattern. Tap < BACK to return to the Diagnostics & Advanced screen. 26 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 31: Touch Test

    Use the touch test screen to test the touch functionality of the display. When a location button is tapped, its respective indicator lights on the screen. Tap RETURN to return to the Diagnostics & Advanced screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 27...

  • Page 32: Rtsp Test

    Tap the up and down arrow buttons under Volume to raise or lower the media volume incrementally from 0 to 100%. Tap On or Off under Mute to mute or unmute the media volume. Tap < BACK to return to the Diagnostics & Advanced screen. 28 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 33: Lan Test

    The connection data updates after every successive ping. Tap < BACK to return to the Diagnostics & Advanced screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 29...

  • Page 34: Keypad Test

    When one of the virtual buttons is pressed on the touch screen, its respective indicator lights on the screen. Tap < BACK to return to the Diagnostics & Advanced screen. 30 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 35: Rava® Sip Intercom

    If the intercom does not function, there is an issue with the intercom settings. Use the buttons on the left and right of the screen to view or control various call settings. Product Manual — Doc. 8555D TS-770 and TS-1070 • 31...
  • Page 36 NOTE: The touch screen Rava SIP intercom may be configured to connect to a supported door station as part of a Crestron Home™ OS door station solution. For more information, refer to Crestron Home OS Product Manual (Doc. 8525).

  • Page 37: Mic Test

    When the second playback is finished, the display automatically returns to the Diagnostics & Advanced screen. Tap < BACK on the Diagnostics & Advanced screen to return to the Setup screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 33...

  • Page 38: Wi-Fi Test

    The connection data updates after every successive ping. Tap < BACK to return to the Diagnostics & Advanced screen. 34 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 39: About

    NOTE: The Check For App Updates button is shown only if an application is running on the touch screen. Tap RESTORE at the top right of the screen to restore the touch screen to its default factory settings. Tap < BACK to return to the Setup screen. Product Manual — Doc. 8555D TS-770 and TS-1070 • 35...

  • Page 40: Web Configuration

    This interface is also accessible using the XiO Cloud® service. To access the configuration interface: 1. Use the Device Discovery tool in Crestron Toolbox™ software to discover the touch screen and its IP address on the network.

  • Page 41: Actions Menu

    Some device settings may be displayed or hidden depending on the selected application mode. If the Crestron room scheduling application is running on the touch screen, the web configuration utility provides additional configuration options for the room scheduling application. For more information, refer to the Crestron Room Scheduling Panels Operations Guide (Doc.

  • Page 42: Restore

    Manage Certificates Click Manage Certificates to manage any certificates that are installed on the touch screen. For more information on certificate management, refer to 802.1x Configuration (on page 71). 38 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 43: Enter Setup

    Click the x button to close the Project Upload dialog box at any time during the upgrade process. Clicking the x button before the project file is uploaded to the touch screen cancels the upload. Product Manual — Doc. 8555D TS-770 and TS-1070 • 39...

  • Page 44: Upload Scheduling Project

    Project Upload dialog box opens. Project Upload Dialog Box NOTE: This selection is available only if the touch screen is running in Crestron Default scheduling mode. To upload a custom scheduling project: 1. Click Browse, and then navigate to the project .vtz file on the host computer.

  • Page 45: Status

    Click + More details at the bottom of the Device tab to display an expanded section that shows additional touch screen information. If + More Details is selected, click - Less details to collapse the section. Product Manual — Doc. 8555D TS-770 and TS-1070 • 41...

  • Page 46: Network

    Subnet Mask: The touch screen subnet mask address, shown only if an Ethernet connection is enabled Default Gateway: The gateway router address, shown only if an Ethernet connection is enabled 42 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 47: Usb

    Click USB to view the status of a connected USB accessory, such as a room scheduling hallway sign or light bar. Status Tab - USB The following USB information is displayed: Accessory Connected: The name of the connected accessory Accessory Type: The type of connected accessory Product Manual — Doc. 8555D TS-770 and TS-1070 • 43...

  • Page 48: Room Scheduling

    Room Status: The status of the connected room (available or reserved) Calendar Sync: The status of the sync between the touch screen and the room scheduling calendar Crestron Fusion Online Status: The status of the Crestron Fusion connection (if applicable) Display Click Display to view the display status.

  • Page 49: Control System

    IP Address/Hostname: The control system IP address or hostname Room ID: The control system room ID that the touch screen is associated with (for connections to the Crestron Virtual Control server-based control system) Status: The control system connection status Product Manual — Doc. 8555D...

  • Page 50: Settings

    Red text is displayed next a setting to indicate an invalid value. System Setup Click System Settings to configure general network and touch screen settings. Settings Tab - System Setup 46 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 51 If an authentication method is selected, enter the ID for the key used to authenticate against the SNTP server into the Key ID text field. To remove an entry, fill the checkbox to the left of the table entry, and then click Delete. Product Manual — Doc. 8555D TS-770 and TS-1070 • 47...
  • Page 52 Date Format: Select the format that the date will display on the touch screen using the drop-down menu. Time: Select the time for the touch screen (in 24-hour format) using the pop-up menu that is displayed. 48 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 53 Settings Tab - System Setup (Network) NOTE: The IP Address, Subnet Mask, and Default Gateway fields are required only if DHCP is set to Disabled for Ethernet and Wi-Fi network connection. Product Manual — Doc. 8555D TS-770 and TS-1070 • 49...
  • Page 54 Click Add to add a new entry to the Wi-Fi access point table. After selecting one more entries in the Wi-Fi access point table, click Remove to delete the selected entries. 50 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 55 Click the + (plus) icon next to Device Display to display the following device display settings. Settings Tab - System Setup (Device Display) Product Manual — Doc. 8555D TS-770 and TS-1070 • 51...
  • Page 56 Text Font Face: Use the drop-down menu to select a font for the screensaver text. 52 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 57 Video URL: Enter a URL of video to be used by the touch screen screensaver. Logo Setting: Select one of the radio buttons (None, Crestron, and Custom) to select a logo type to use on the touch screen screensaver. Logo URL: If Logo Setting is set to Custom, enter a URL of a custom logo to be used by the touch screen screensaver.

  • Page 58: Services

    Cloud server. This connection is only applicable when the scheduling mode is set to Crestron Default or User Project. Crestron Fusion Cloud URL: Enter the URL used to connect the touch screen to the desired Crestron Fusion Cloud server. 54 • TS-770 and TS-1070...

  • Page 59: Network Proxy Settings

    HTTPS Proxy Port: Enter the port number of the HTTPS proxy server. Username: Enter the username required for the HTTPS proxy server. Password: Enter the password required for the HTTPS proxy server. Product Manual — Doc. 8555D TS-770 and TS-1070 • 55...

  • Page 60: Device Pairing

    Device Authentication: Enter authentication credentials for the CEN-ODT-C-POE (if required): Device Username: Enter a valid username used to access the device. Device Password: Enter a valid password used to access the device. 56 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 61: Audio

    Media Volume: Enter a value (1‒100) for the touch screen media volume level. Beep Enabled: Turn on the toggle to mute the touch screen beep volume. Beep Volume: Enter a value (1‒100) for the touch screen beep volume. Product Manual — Doc. 8555D TS-770 and TS-1070 • 57...

  • Page 62: Auto Update

    Custom URL: Turn on the toggle use a custom update server URL. If turned off, the server URL will default to the standard Crestron update sever. Custom URL Path: If Custom URL Path is turned on, enter the custom URL path for the update server.

  • Page 63: Applications

    For more information on supported applications, refer to Application Selection (on page 74). Control System Click Control System to configure a connection to a Crestron control system. NOTE: The Control System accordion is shown in user project mode only. Product Manual — Doc. 8555D...

  • Page 64: Security

    For more information on connecting the touch screen to Crestron Virtual Control, refer to the help file in the Crestron Virtual Control web configuration interface. To access the help file, click the question mark button on the top left of the page.

  • Page 65: Authentication

    Turn on the Enable Authentication toggle in the Security settings to use authentication for the touch screen. Authentication is turned on by default. When authentication is enabled, settings are displayed within the Security accordion. Product Manual — Doc. 8555D TS-770 and TS-1070 • 61...
  • Page 66 Use the following Authentication Management settings to add, delete, and edit touch screen users and groups. Current User Click the Current User tab to view and edit information for the current touch screen user. Authentication Management - Current User Tab 62 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 67 Enter the existing password in the Current Password field. Then, enter a new password in the Password field, and reenter the password in the Confirm Password field. Click OK to save the new password, or click Cancel to cancel the change. Product Manual — Doc. 8555D TS-770 and TS-1070 • 63...
  • Page 68 Additionally, the number of users displayed on each page may be set to 5, 10, or 20 users. An Actions column is also provided for each user that allows various actions to be performed. The following selections may be selected from the Actions column. 64 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 69 Click OK to return to the Authentication Management > Users page. Update User Click the editing button in the Actions column to edit settings for the selected user. The Update User dialog box is displayed. Update User Dialog Box Product Manual — Doc. 8555D TS-770 and TS-1070 • 65...
  • Page 70 Actions column to delete the user. A pop-up dialog box is displayed asking whether the user should be deleted. Click Yes to delete the user or No to cancel deleting the user. 66 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 71 A user must be added to an Active Directory group to be selected as an Active Directory user. Click OK to save any changes and to return to the Authentication Management > Users page. Click Cancel to cancel creating a new user. Product Manual — Doc. 8555D TS-770 and TS-1070 • 67...
  • Page 72 Additionally, the number of groups displayed on each page may be set to 5, 10, or 20 users. An Actions column is also provided for each group that allows various actions to be performed. The following selections may be selected from the Actions column. 68 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 73 Active Directory group in the Name field. If this information is being entered via console commands, omit domain\local from the command (for example, adddomaing - n:crestron -L:A instead of adddomaing -n:domain.local\crestron -L:A). Access Level: The access level of the group and its users...
  • Page 74 Active Directory Group: Turn on the toggle to use authentication via Active Directory for the group. Click OK to save any changes and to return to the Authentication Management > Groups page. Click Cancel to cancel creating a new group. 70 • TS-770 and TS-1070 Product Manual — Doc. 8555D...

  • Page 75: 802.1X Configuration

    Authentication Method: Select an 802.1x authentication method (EAP-TLS Certificate or EAP MSCHAP V2- password) from the drop-down menu. Domain: If EAP MSCHAP V2- password is selected for Authentication Method, enter a domain name that is required for authentication. Product Manual — Doc. 8555D TS-770 and TS-1070 • 71...
  • Page 76 Type a search term into the Search… text field to search for and display CAs that match the search term. The following information is provided for each type of CA: Name: The CA name Expiry Date: The date and time that the CA is set to expire 72 • TS-770 and TS-1070 Product Manual — Doc. 8555D...
  • Page 77 Clicking the x button before the CA file is uploaded to the touch screen cancels the upload. Click the x button to close the Manage Certificates dialog box and to return to the 802.1x Authentication page. Product Manual — Doc. 8555D TS-770 and TS-1070 • 73...

  • Page 78: Application Selection

    Microsoft Teams® online meeting solution application NOTE: A Crestron Flex Microsoft Teams UC system must be configured prior to configuring the Microsoft Teams application on the touch screen. For more information, refer to the UC Video Conference Systems for Microsoft Teams Supplemental Guide (Doc.
  • Page 79 The touch screen runs only one app, which is selected at setup. Only the apps approved and delivered by Crestron may run on the touch screen. NOTE: Additional subscriptions and/or licenses may be required. Refer to each provider’s website for details about the capabilities and requirements of its scheduling application and services.

  • Page 80: Connect To Xio Cloud Service

    XiO Cloud® service allows supported devices across an enterprise to be managed and configured from one central and secure location in the cloud. Supported Crestron® devices are configured to connect to the service out of the box. Use of the service requires a registered XiO Cloud account. To register for an XiO Cloud account, refer to www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-Registration-...
  • Page 81 This page is intentionally left blank. Product Manual — Doc. 8555D TS-770 and TS-1070 • 77...
  • Page 82 Product Manual — Doc. 8555D Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 07/15/21 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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