Crestron TSW-560 Product Manual
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Crestron TSW-560 Product Manual

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TSW-560, TSW-760, and TSW-1060
5 in., 7 in., and 10.1 in. Touch Screens
Product Manual
Crestron Electronics, Inc.

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  • Page 1 TSW-560, TSW-760, and TSW-1060 5 in., 7 in., and 10.1 in. Touch Screens Product Manual Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Introduction Product Features Access the Setup Screens Local Configuration Ethernet Setup IP Table Setup Audio Setup Display Setup Standby Timeout Application Selection Diagnostics & Advanced Test Patterns Touch Test RTSP Test LAN Test Keypad Test Rava® SIP Intercom Mic Test About Web Configuration Actions Menu Reboot Restore Firmware Upgrade Download Logs...
  • Page 4 Network Proxy Settings Audio Cloud Settings Configure Date/Time Authentication Management 802.1x Configuration Auto Update Applications Device Pairing Control System Application Setup Crestron Room Scheduling Application Crestron Home Application Appspace AskCody EMS Software Gingco.net Indoor Finders Microsoft Teams New Wave Apps NFS Rendezvous Robin...

  • Page 5: Introduction

    Introduction The Crestron® TSW-560, TSW-760, and TSW-1060 are stylish and versatile wall mount touch screens that feature onboard voice recognition, Smart Graphics® technology, web browsing, H.264 streaming video, a built-in camera, a Rava® SIP intercom, and PoE+ (Power over Ethernet+) network power.

  • Page 6: Product Features

    Product Features Refer to the following chart to determine the product features that are available on the TSW-560, TSW-560P, TSW-760, and TSW-1060 touch screens. TSW-x60 Series Feature Comparison Chart Feature Class Feature TSW-560 TSW-560P TSW-760 TSW-1060 Display Size 5 in. 5 in.
  • Page 7 Future Future Future Features (hardware (hardware (hardware (hardware ready) ready) ready) ready) USB for accessory integration Ambient light sensor for auto dimming Audio for emergency broadcast Control system interface Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 3...

  • Page 8: Access The Setup Screens

    NOTE: The hard key button assignment for the TSW-560P differs from assignment shown in the illustration above. For more information, refer to "Access the Setup Screens" in the TSW-560P DO Guide (Doc. 7973) at www.crestron.com/manuals. 4 • TSW-560, TSW-760, and TSW-1060...
  • Page 9 Setup screen and a Save & Exit button that may be tapped to save all settings, to exit the setup screens, and to return to the selected scheduling application. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 5...

  • Page 10: Local Configuration

    Tap APPLY CHANGES to apply any new Ethernet settings to the touch screen and to stay in setup mode. Tap REBOOT to exit setup mode and reboot the touch screen. 6 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 11 To edit the static IP address, the static subnet mask, the static default router, the preferred DNS, or the alternate preferred DNS, tap the text field underneath the setting name. The on-screen numeric keypad opens for the chosen setting. Edit IP Address On-Screen Numeric Keypad Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 7...

  • Page 12: Ip Table Setup

    The Ethernet Setup - IP Table screen also provides an Online indicator for each IP table entry. (Green indicates that the control system is online.) 8 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 13 Tap the delete button to delete the last digit. Tap SAVE to save a new entry or tap < CANCEL to discard any changes. The display returns to the Ethernet Setup - Edit IP Table screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 9...
  • Page 14 Tap < BACK on the Ethernet Setup - Edit IP Table screen to return to the Ethernet Setup - IP Table screen. Tap < BACK on the Ethernet Setup - IP Table screen to return to the Setup screen 10 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 15: Audio Setup

    Tap the up and down arrow buttons to raise or lower the touch screen beep volume incrementally from 0 to 100%. Tap Beep On or Beep Off to turn the beep volume on or off. Tap < BACK to return to the Setup screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 11...

  • Page 16: Display Setup

    Tap the left and right arrow buttons on either side of Key ALS Threshold Value to adjust the ALS threshold value for switching between high and low auto-brightness presets on the key backlight. 12 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 17 Tap Low, Med, or High to set the brightness level to low, medium, or high, respectively, for the LCD display and key backlight. Tap < BACK to return to the Display Setup screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 13...
  • Page 18 0 to 100%. Tap < BACK to return to the Display Setup screen. Tap < BACK on the Display Setup screen to return to the Setup screen. 14 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 19: Standby Timeout

    Tap the up and down arrow buttons to increase the touch screen standby timeout duration from 0 to 120 minutes. Tap Screen Saver Options to display the Standby Screensaver screen. Standby Screensaver Screen Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 15...

  • Page 20: Application Selection

    Each application uses a unique setup procedure for registering and configuring the application. For more information on setting up each application, refer to Application Setup (on page 58). Tap < BACK to return to the Setup screen. 16 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 21: Diagnostics & Advanced

    Use the Diagnostics & Advanced screen to access various diagnostic test screens for the touch screen. The Diagnostics & Advanced screen also provides the touch screen CPU temperature and available memory. Each test screen is described in the sections that follow. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 17...

  • Page 22: Test Patterns

    Use the Test Pattern Diagnostics screen to display any of the available test patterns. Tap one of the buttons on the screen to display its respective test pattern. Tap < BACK to return to the Diagnostics & Advanced screen. 18 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 23: Touch Test

    Use the touch test screen to test the touch functionality of the display. When a location button is tapped, its respective indicator lights on the screen. Tap RETURN to return to the Diagnostics & Advanced screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 19...

  • Page 24: Rtsp Test

    0 to 100%. Tap On or Off under Mute to mute or unmute the media volume. Tap < BACK to return to the Diagnostics & Advanced screen. 20 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 25: Lan Test

    The connection data updates after every successive ping. Tap < BACK to return to the Diagnostics & Advanced screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 21...

  • Page 26: Keypad Test

    When one of the hard keys is pressed on the touch screen, its respective indicator lights on the screen. Tap < BACK to return to the Diagnostics & Advanced screen. 22 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 27: Rava® Sip Intercom

    If the intercom does not function, there is an issue with the intercom settings. Use the buttons on the left and right of the screen to view or control various call settings. Tap Rava Setup to display the Rava Settings screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 23...
  • Page 28 The touch screen Rava SIP intercom may be configured to connect to a 2N® door station as part of a Crestron Home™ OS door station solution. For more information, refer to the Crestron Home OS 3 Product Manual (Doc. 8525) at www.crestron.com/manuals.

  • Page 29: Mic Test

    When the second playback is finished, the display automatically returns to the Diagnostics & Advanced screen. Tap < BACK on the Diagnostics & Advanced screen to return to the Setup screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 25...

  • Page 30: About

    If an update is available, the touch screen downloads and installs the update. The status of the updates is shown on the bottom of the screen. Tap < BACK to return to the Setup screen. 26 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 31: Web Configuration

    This interface is also accessible using the XiO Cloud® service. To access the configuration interface: 1. Use the Device Discovery tool in Crestron Toolbox™ software to discover the touch screen and its IP address on the network.

  • Page 32: Actions Menu

    Crestron Room Scheduling Panels Operations Guide (Doc. 8205) at www.crestron.com/manuals. The Status tab is the default tab that is displayed, as shown in the image on the previous page. Actions Menu The configuration interface provides an Actions drop-down menu on the top right of the page. The Actions menu may be accessed at any time.

  • Page 33: Firmware Upgrade

    Manage Certificates Click Manage Certificates to manage any certificates that are installed on the touch screen. For more information on certificate management, refer to 802.1x Configuration (on page 52). Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 29...

  • Page 34: Enter Setup

    Click the x button to close the Project Upload dialog box at any time during the upgrade process. Clicking the x button before the project file is uploaded to the touch screen cancels the upload. 30 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 35: App Upgrade

    Click App Upgrade to update the currently selected application. The update progress is shown in a pop-up window. Once the update is complete, click OK to close the pop-up window. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 31...

  • Page 36: Status

    Click + More details at the bottom of the Device tab to display an expanded section that shows additional touch screen information. If + More Details is selected, click - Less details to collapse the section. 32 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 37: Network

    Network Proxy Settings: Reports whether network proxy settings are enabled or disabled for the touch screen For more information on configuring network settings, refer to System Setup (on page 36). Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 33...

  • Page 38: Usb

    Room Status: The status of the connected room (available or reserved) Calendar Sync: The status of the sync between the touch screen and the room scheduling calendar Crestron Fusion Online Status: The status of the Crestron Fusion connection (if applicable) Display Click Display to view the display status.

  • Page 39: Control System

    IP Address/Hostname: The control system IP address or hostname Room ID: The control system room ID that the touch screen is associated with (for connections to the Crestron Virtual Control server-based control system) Status: The control system connection status Product Manual — Doc. 7927K...

  • Page 40: Settings

    Each selection is described in the sections that follow. System Setup Click System Settings to configure general network and touch screen settings. Settings Tab - System Setup (Continued on following page) 36 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 41 Settings Tab - System Setup (continued) Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 37...
  • Page 42 Backlight Brightness: If Backlight is enabled, enter a value (1‒100) for the key backlight brightness. Backlight Auto Brightness: If Backlight is enabled, toggle the switch to turn automatic brightness control for the key backlight on or off. 38 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 43 Fusion Cloud server. This connection is only applicable when the scheduling mode is set to Crestron Default or User Project. Crestron Fusion Cloud URL: Enter the URL used to connect the touch screen to the desired Crestron Fusion Cloud server.

  • Page 44: Network Proxy Settings

    HTTPS Proxy Port: Enter the port number of the HTTPS proxy server. Username: Enter the username required for the HTTPS proxy server. Password: Enter the password required for the HTTPS proxy server. 40 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 45: Audio

    Toggle the Cloud Configuration Service Connection switch to enable or disable a connection between the touch screen and an XiO Cloud account. For more information on connecting to the XiO Cloud service, refer to Connect to XiO Cloud Service (on page 102). Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 41...

  • Page 46: Configure Date/Time

    Schedule Display Time Format: Select the format that the time will display on the touch screen. Authentication Management Click Authentication Management to configure authentication management for touch screen users and groups and to set different access levels. 42 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 47 Use the following Authentication Management settings to add, delete, and edit touch screen users and groups. Current User Click the Current User tab to view and edit information for the current touch screen user. Authentication Management - Current User Tab Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 43...
  • Page 48 Enter a new password in the Password field, and then reenter the password in the Confirm Password field. Tap OK to save the new password, or tap Cancel to cancel the change. 44 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 49 Additionally, the number of users displayed on each page may be set to 5, 10, or 20 users. An Actions column is also provided for each user that allows various actions to be performed. The following selections may be selected from the Actions column. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 45...
  • Page 50 Click OK to return to the Authentication Management > Users page. Update User Click the editing button in the Actions column to edit settings for the selected user. The Update User dialog box is displayed. Update User Dialog Box 46 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 51 No to cancel deleting the user. Create User Click Create User at the bottom of the page to create a new touch screen user. The Create User dialog box is displayed. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 47...
  • Page 52 Click the Groups tab to view and edit settings for touch screen groups. Touch screen groups are used to group users by access level and Active Directory authentication settings. 48 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 53 Authentication Management - Groups Tab Enter text in to the Search Groups field to search for and display groups that match the search term(s). Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 49...
  • Page 54 Access Level: The access level of the group and its users Active Directory User: Reports whether the group is (Yes) or is not (No) authenticated through Active Directory Click OK to return to the Authentication Management > Groups page. 50 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 55 Active Directory Group: Toggle the switch to turn authentication via Active Directory on or off for the group. Click OK to save any changes and to return to the Authentication Management > Groups page. Click Cancel to cancel creating a new group. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 51...

  • Page 56: 802.1X Configuration

    Username: If EAP MSCHAP V2- password is selected for Authentication Method, enter a username that is required for authentication. Password: If EAP MSCHAP V2- password is selected for Authentication Method, enter a password that is required for authentication. 52 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 57 If the CAs span multiple pages, use the navigation arrows on the bottom of the page to move forward or backward through the pages, or select a page number to navigate to that page. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 53...
  • Page 58 Clicking the x button before the CA file is uploaded to the touch screen cancels the upload. Click the x button to close the Manage Certificates dialog box and to return to the 802.1x Authentication page. 54 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 59: Auto Update

    Click Applications to a select an application to run on the touch screen. Settings Tab - Applications Use the Application Mode drop-down menu to select a touch screen application from the available selections. User Project is selected by default. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 55...

  • Page 60: Device Pairing

    Device Authentication: Enter authentication credentials for the CEN-ODT-C-POE (if required): Device Username: Enter a valid username used to access the device. Device Password: Enter a valid password used to access the device. 56 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 61: Control System

    NOTE: For more information on connecting the touch screen to Crestron Virtual Control, refer to the help file in the Crestron Virtual Control web configuration interface. To access the help file, click the question mark button on the top left of the page.

  • Page 62: Application Setup

    Support for additional applications will be provided by future firmware updates. The touch screen runs only one app, which is selected at setup. Only the apps approved and delivered by Crestron may run on the touch screen. NOTE: Additional subscriptions and/or licenses may be required. Refer to each provider’s website for details about the capabilities and requirements of its scheduling application and services.

  • Page 63: Crestron Room Scheduling Application

    Settings Tab - Applications (Crestron Default) 4. Select a language for the application from the Language drop-down menu. 5. Reboot the touch screen. The Crestron room scheduling application user interface is displayed on the touch screen following the reboot. Crestron Room Scheduling Application 6.

  • Page 64: Crestron Home Application

    For more information regarding customizing the scheduling application, refer to the Crestron Room Scheduling Panels Programming Guide (Doc. 8213) at www.crestron.com/manuals. Crestron Home Application To set up the Crestron Home user control application on the touch screen: NOTE: A configured Crestron Home system is required for this application. For more information, refer to the Crestron Home OS Product Manual (Doc.

  • Page 65: Appspace

    Crestron Home User Control Application 5. Tap Discover Home to discover a Crestron Home system on the network, or tap Add Manually to enter connection information for a Crestron Home system manually. 6. Complete any additional setup and configuration procedures as described in the Crestron Home OS Product Manual (Doc.
  • Page 66 Enter the Appspace account URL in the first text field (cloud.appspace.com is entered by default). Enter the Appspace account username in the second text field. Enter the Appspace account password in the third text field. 62 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 67 4. Enter a name for the touch screen in the device name field. The touch screen MAC address is entered by default. Appspace User Interface - Name Your Device 5. Tap CONTINUE. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 63...
  • Page 68 1. Log in to the Appspace account that will be paired with the touch screen at www.appspace.com. 2. Note the six-digit registration code that is displayed in the second registration option provided by the Appspace user interface. 64 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 69 Appspace User Interface 3. Enter the six-digit code in the Device Registration panel on the Appspace dashboard page. Appspace Dashboard - Device Registration 4. Click GO. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 65...
  • Page 70 For more information on using the Appspace application, click the help button on any of the Appspace dashboard pages, or visit https://docs.appspace.com/appspace/7.0/. For technical support, follow the procedures documented at https://docs.appspace.com/appspace/7.0/getting-started/support/. 66 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 71: Askcody

    4. Reboot the touch screen. The AskCody application user interface is displayed on the touch screen following the reboot. AskCody User Interface 5. Enter the license key that was provided for your account. 6. Tap CONFIRM. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 67...

  • Page 72: Ems Software

    2. Navigate to Settings > Applications. 3. Select EMS from the Application Mode drop-down menu. Settings Tab - Applications (EMS) 4. Enter the URL of the corporate EMS account in the URL text field. 68 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 73: Gingco.net

    For technical support inquiries, visit https://portal.emssoftware.com/s/support. Gingco.net To set up the Gingco.net scheduling application on the touch screen: NOTE: A Gingco.net/Estate account is required to use this application. For more information, visit www.gingco-estate.com/en/home/. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 69...
  • Page 74 URL: Enter the URL of the room that will be used with the touch screen. User Name: Enter the username for the HTTP connection (optional) Password: Enter the password for the HTTP connection (optional) 70 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 75 To access the settings screen once in scheduling mode, press the touch screen display for 10 seconds. Gingco.net Scheduling Screen For more information on using Gingco.net, refer to the help topics within the Gingco.net account portal. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 71...

  • Page 76: Indoor Finders

    Indoor Finders Room Display Interface 5. Enter a scheduling environment domain in the Domain text field, and then tap Validate. If the domain is validated successfully, the Room Display Unit screen is displayed. 72 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 77 If using a registration code, enter the code in the One-time Registration Code text field, and then tap Verify Code. 7. Tap Login. If the account credentials are validated successfully, the Pair Device screen is displayed. Indoor Finders Pair Device Screen Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 73...
  • Page 78 10. Tap Yes, confirmed! to confirm the pairing. The primary scheduling screen is displayed. Indoor Finders Scheduling Interface For more information on using Indoor Finders, refer to the help file in the administrator account portal. 74 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 79: Microsoft Teams

    To set up the Microsoft Teams online meeting solution on the touch screen: NOTE: A Crestron Flex Microsoft Teams UC system must be configured prior to configuring the Microsoft Teams application on the touch screen. For more information, refer to the UC Video Conference Systems for Microsoft Teams Supplemental Guide (Doc.
  • Page 80 Teams Video PC Port: By default, port number 49500 is used. If a different port number has been configured on the PC running Microsoft Teams software, enter that port number instead. 76 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 81 If the device connects to the PC successfully, the application switches to a menu interface for the room. Microsoft Teams User Interface (Main Menu) For more information on using the Microsoft Teams application as part of a Crestron Flex UC system, refer to the UC-M150-T/-B150-T/-B160-T/-C150-T UC Video Conference Systems for Microsoft Teams Supplemental Guide (Doc. 8360).

  • Page 82: New Wave Apps

    Settings Tab - Applications (New Wave) 4. Reboot the touch screen. The New Wave Apps user interface is displayed on the touch screen following the reboot. New Wave Scheduler Display 78 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 83 Tap Save. The primary scheduling screen is displayed. New Wave Scheduling Interface For more information on using the New Wave Apps scheduler, contact New Wave Apps support at http://www.newwaveapps.com/en/contact. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 79...

  • Page 84: Nfs Rendezvous

    6. Once the application is verified to work with the scheduling API, tap SAVE. 7. In the Alert dialog appears, tap Yes to change the API URL, and then tap OK to close the alert. 80 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 85 Resource: Enter at least the first three letters of the resource (room), and then tap the search button (magnifying glass icon) to select a resource from the options that are returned. Rendezvous User Interface - API Fields 9. Tap SAVE. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 81...

  • Page 86: Robin

    1. Access the touch screen web configuration interface. For more information, refer to Configuration (on page 27). 2. Navigate to Settings > Applications. 3. Select Robin from the Application Mode drop-down menu. Settings Tab - Applications (Robin) 82 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 87 The company must be set up in the Robin web interface before the touch screen may be connected to the company. For more information, refer to https://support.robinpowered.com/hc. Robin User Interface - Add Display Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 83...
  • Page 88 7. Note the six-digit device PIN that is displayed in the user interface. Robin User Interface - PIN 84 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 89 For more information on using the Robin application, including adding and configuring a scheduling calendar, visit https://support.robinpowered.com/hc. For technical support inquiries, refer to the contact information provided at https://support.robinpowered.com/hc. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 85...

  • Page 90: Space Connect

    7. Upon successful sign-in, a Select a location screen is displayed. Use the navigation arrows to choose the location where the touch screen will be used, and then tap SELECT. 86 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 91 8. On the Select a level screen, use the navigation arrows to choose the building level where the touch screen will be used, and then tap SELECT. Space Connect - Select a level Screen Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 87...
  • Page 92 LED enclosure or Classic Layout setting for the scheduling application layout, and then tap SELECT. NOTE: Crestron does not recommend using the other provided layouts, as they are not optimized for Crestron touch screens. Space Connect - Select a Layout 88 •...
  • Page 93 11. On the Select a Hardware screen, use the navigation arrows to choose the Crestron hardware, and then tap SELECT. Space Connect - Select a Hardware 12. On the Set your room settings screen, configure any additional settings as needed using the provided toggles.

  • Page 94: Spaceiq

    1. Access the touch screen web configuration interface. For more information, refer to Configuration (on page 27). 2. Navigate to Settings > Applications. 3. Select SpaceIQ from the Application Mode drop-down menu. Settings Tab - Applications (SpaceIQ) 90 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 95 Select the associated meeting room from the Assigned Meeting Room drop-down menu f. Record the six-digit activation code listed under Code. Click RENEW to generate a new activation code if necessary. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 91...
  • Page 96 Edit device Menu 6. Enter the recorded activation code into the Activate Code field in the SpaceIQ user interface. 7. Tap Activate. 92 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...

  • Page 97: Teem

    1. Access the touch screen web configuration interface. For more information, refer to Configuration (on page 27). 2. Navigate to Settings > Applications. 3. Select Teem from the Application Mode drop-down menu. Settings Tab - Applications (Teem) Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 93...
  • Page 98 Menu > Stop Demo Mode while in demo mode. 5. Navigate to https://app.teem.com/activate. 6. Note the five-digit activation code that is displayed in the bottom right corner of the Teem application user interface. 94 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 99 If the device is registered successfully, a growl notification appears confirming the device registration. For more information on using the Teem application, visit https://www.teem.com/support. For technical support inquiries, visit https://www.teem.com/contact/. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 95...

  • Page 100: Zoom Rooms

    Press the home button on the touch screen to flip back to the user project. Flip Back Time: Enter a duration (in minutes) before the automatic flip behavior occurs. 96 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 101 Tap Sign In on the top left of the screen, and then enter the email address and password for the Zoom Rooms account (supplied by your IT department). Tap < Pairing Code to return to the pairing code screen. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 97...
  • Page 102 To set up a conference room for a Zoom Rooms meeting: 1. Select a conference room from the Select Room menu. 2. Tap Settings from the Zoom Rooms App to display conference room settings. 98 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 103 Zoom Rooms User Interface - Conference Room Settings Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 99...
  • Page 104 3. Tap Microphone, and then select an available microphone in the conference room. Zoom Rooms User Interface - Microphone Settings 4. Tap Speaker, and then select an available speaker in the conference room. Zoom Rooms User Interface - Speaker Settings 100 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 105 Zoom Rooms User Interface - Camera Settings 6. Tap Meet Now to return to the meeting settings. For more information on setting up and using Zoom Rooms, refer to https://support.zoom.us/hc/en-us/categories/200108436-Zoom-Rooms. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 101...

  • Page 106: Connect To Xio Cloud Service

    Connect to XiO Cloud Service The XiO Cloud service allows all supported Crestron devices across an enterprise to be managed and configured from one central, secure location in the cloud. The XiO Cloud service may be used to view the status of a device, to configure various device and network settings, to manage licenses, and to update device firmware.

  • Page 107: Claim Multiple Devices

    1. Record the MAC address and serial number of each device as a comma delimited CSV file. The MAC address and serial number are labeled on the shipping box or on a sticker attached to the device. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 103...
  • Page 108 3. In the XiO Cloud service, click the ENVIRONMENT menu button to display a drop-down menu. Environment - Drop-Down Menu 4. Click Claim Multiple Devices. The Claim Multiple Devices dialog box is displayed. Claim Multiple Devices Dialog Box 104 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927K...
  • Page 109 7. Click X to close the dialog box. The hostnames of the claimed devices appear in the device tree under the group Unassociated Devices. Unassociated Devices The devices may now be managed and assigned to a group. Product Manual — Doc. 7927K TSW-560, TSW-760, and TSW-1060 • 105...
  • Page 110 Product Manual — Doc. 7927K Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 07/16/20 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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