Repair Service - VersaLogic Ocelot Reference Manual

Distributor of VersaLogic Corporation: Excellent Integrated System Limited
Datasheet of VL-CBR-2012 - 20" 24-BIT LVDS CABLE
Contact us: sales@integrated-circuit.com Website: www.integrated-circuit.com
R S
EPAIR ERVICE
If your product requires service, you must obtain a Returned Material Authorization (RMA)
number by calling (541) 485-8575.
Please provide the following information:

Your name, the name of your company, your phone number, and e-mail address

The name of a technician or engineer that can be contacted if any questions arise

Quantity of items being returned

The model and serial number (barcode) of each item

A detailed description of the problem

Steps you have taken to resolve or recreate the problem

The return shipping address
Warranty Repair
Non-warranty Repair All non-warranty repairs are subject to diagnosis and labor charges,
Note:
VL-EPMs-21 Reference Manual
All parts and labor charges are covered, including return shipping
charges for UPS Ground delivery to United States addresses.
parts charges, and return shipping fees. Please specify the shipping
method you prefer and provide a purchase order number for invoicing
the repair.
Please mark the RMA number clearly on the outside of the box before
returning.
Introduction
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