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11. Troubleshooting
When a Message Appears and the Machine
Cannot Be Operated
Message
"Service Call"
SCxxx-xx
Contact
Serial No. of Machine
"Functional Problems"
SCxxx-xx
Contact
Serial No. of Machine
"Please wait."
374
Condition
The machine needs to
be repaired.
A malfunction that
requires maintenance or
repair has occurred.
The machine is
recovering from the
sleep mode.
Solution and reference
Consider repairing the machine.
Prepare for maintenance or consider repairing
the machine.
• If a message prompts you to turn the
power of the machine off and then on, the
problem may be resolved by turning off
the power, waiting for 10 seconds or
more after confirming that the main
power indicator is turned off, and then
turning on the power.
page 19 "Turning On and Off the Power"
• When "Press [Cancel] to cancel functions"
is displayed, you can continue using the
machine except for the function in which
the malfunction is occurring after pressing
[Cancel].
Wait a while. Turn off the power of the
machine if the message persists after five
minutes, wait for 10 seconds or more after
confirming that the main power indicator is
turned off, and then turn on the power.
page 19 "Turning On and Off the Power"
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