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Messages that Appear When the LDAP Server Is Unavailable
Message
"Connection with LDAP
server has failed. Check
the server status."
"Exceeded time limit for
LDAP server search.
Check the server status."
"LDAP server
authentication has failed.
Check the settings."
Cause
The network is busy.
The setting information is
incorrect.
The network is busy.
The setting information is
incorrect.
"Follow Referrals on
LDAP Server" is set to
[Active] when Active
Directory of the
Windows server is used
for LDAP Authentication.
The user name or
password is incorrect.
When Other Messages Appear
Solution and reference
Try again.
Check the setting information of [Settings]
[System Settings]
[Settings for
Administrator]
[Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.]
Change/Delete LDAP Server].
See "Registering the LDAP Server", User
Guide.
Try again.
Check the setting information of [Settings]
[System Settings]
[Settings for
Administrator]
[Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.]
Change/Delete LDAP Server].
See "Registering the LDAP Server", User
Guide.
Change [Settings]
[System Settings]
[Settings for Administrator]
Charge]
[Administrator Authentication/
User Authentication/App Auth.]
Search] "Follow Referrals on LDAP Server" to
[Inactive]
Select the user in the address book, press
[Edit], and specify the correct user name and
password in [User Management / Others] tab
[User Management]
Authentication Info].
See "Registering a User in the Address Book
and Specifying the Login Information", User
Guide.
[Register/
[Register/
[Authentication/
[LDAP
[LDAP
439
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