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11. Troubleshooting
When data transmission fails
Message
"Transmission has failed.
To check the current
status, press [Scanned
Files Status]."
When data cannot be sent because a currently used file is selected
Message
"Selected file is currently
in use. File name cannot
be changed."
"Selected file is currently
in use. Password cannot
be changed."
"Selected file is currently
in use. User name cannot
be changed."
"Some of selected files
are currently in use. They
could not be deleted."
418
Cause
While a file was being
sent, a network error
occurred and the file
could not be sent
correctly.
Cause
You cannot change the
name of a file whose
status is "Waiting...".
You cannot change the
password of a file
whose status is
"Waiting...".
You cannot change the
sender's name whose
status is "Waiting...".
You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed).
Solution
If the same message appears again after
scanning again, the cause could be a mixed
network, or network settings were changed
during WSD scanner transmission. For details
about network error, contact your
administrator.
Solution
Cancel transmission ("Waiting..." status
cleared), and then change the file name.
Cancel transmission ("Waiting..." status
cleared), and then change the password.
Cancel transmission ("Waiting..." status
cleared), and then change the user name.
Cancel transmission ("Waiting..." status
cleared), and then delete the file.
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