Troubleshooting For The Ic Card Reader; Unable To Log In Using The Ic Card; A Registered Ic Card Is Lost Or Missing - Riso ComColor FT Series Troubleshooting Manual

Troubleshooting for the IC Card Reader

This section describes how to troubleshoot common problems when using the optional IC card reader.

Unable to log in using the IC card.

Another card, such as one that is in the same
carrying case, may be interfering with the IC
card that you are trying to use.
If the cards interfere with one another, you may not
be able to log in using the IC card.
You may not be holding the IC card to the
reader properly.
If the IC card is too far from the IC card reader, the
IC card is not recognized, resulting in
authentication failure.
The USB cable of the IC card reader may not be
properly connected.
If it is not properly connected, you may not be able
to log in using the IC card.
The information on the IC card may not have
been registered on the machine.
• The IC card must be registered by the
administrator in advance. Make sure that the
administrator has registered your IC card.
• The attribute of the external server which is used
for IC card authentication is not set correctly. For
more information on what action to take, contact
your administrator.
A registered IC card is lost or
missing.
Contact your administrator immediately.
The IC card allows the user to log in to the
machine and print documents. If your IC card is
used by an unauthorized third party, the activities
will be recorded under your name. If you notice
that your card is missing, contact your
administrator immediately.
ComColor FT Series Troubleshooting Guide
2
51