Chapter 2 Troubleshooting - Riso ComColor FT Series Troubleshooting Manual

Chapter 2
This chapter describes what actions to take when problems occur.
Use the information in this chapter to help with troubleshooting.
Paper Jams
General Troubleshooting for This Machine
The machine does not operate at all. / Nothing is displayed on the touch panel when the power
is turned on.
Nothing is displayed on the touch panel, even when the buttons of the operation panel are
touched.
The scanner does not operate.
The printing results are light or dark.
When copying or scanning, the original loaded in the ADF is not fed properly.
Prints or copies have white streaks or appear blurry.
The output results are dirty or have black streaks.
The copied or scanned data is blurred, or part of the data is not printed.
The back of the original is visible.
Moire interference occurs.
The paper becomes dirty. / Printing is not aligned properly.
No paper is fed. / The back of a card is damaged. / Multiple sheets of paper are fed.
A multiple feeding error occurs although multiple sheets of paper were not being fed, or multiple
feeding errors occur frequently.
Troubleshooting for the Printer Driver and Printing
Cannot print from a computer.
Cannot print properly on irregular sized paper.
When printing a document with multiple pages, some pages are printed with an incorrect paper
size.
It takes a long time to print. / When printing multiple copies, the printer makes a beep sound
after each copy is printed.
The PIN code for a job is lost.
[Full Color] and [Auto] are not displayed in the [Color Mode] menu on the printer driver screen.
Cannot specify pages to print.
Only one copy (page) is printed even though multiple copies (pages) are specified.
Cannot reprint a job on the [Job Status] screen.
After interrupting a job or turning the machine off and back on, it is unknown how much printing
was completed.
Paper is loaded but the "Set paper." error message is displayed.
The results of color printing are poor.
Printed images are light or faded.
The paper edges become dirty.
Troubleshooting
Problem
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ComColor FT Series Troubleshooting Guide
See
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