Canon MultiPASS MP390 User Manual page 7

13 Troubleshooting
Software.........................................................123
Problems Installing And Uninstalling
Software .............................................123
MP Drivers/MP Toolbox ............................123
MP Toolbox Only ......................................123
MP Drivers Only........................................123
General ..........................................................125
Paper Is Jammed ........................................125
Removing Jammed Paper ........................125
The Cover Cannot Be Closed .....................126
The Inner Cover Cannot Be Closed..........126
The Paper Output Tray Cannot Be
Closed ................................................126
The Paper Output Tray Cannot Be
Opened...............................................126
When The Alarm Lamp Flashes..................127
Nothing Displays On The LCD
(There Is No Power) ...........................127
Problems Outputting....................................128
Cannot Print At All, Cannot Print
Correctly .............................................128
Paper Curls ...............................................129
Outputting Stops While In-progress ..........129
Copying..........................................................129
Problems Copying .......................................129
Memory Card .................................................130
Memory Card Problems ..............................130
Memory Card Is Not Recognized..............130
Images On The Memory Card Are Not
Recognized ........................................130
Cannot Print Correctly From The
Memory Card......................................131
Cannot Write To A Memory Card
From PC .............................................131
Removable Disk Does Not Appear In
Windows Explorer ..............................131
The [Unplug/Eject] Icon Does Not
Appear (Windows 2000).....................131
The Machine Does Not Appear In
[Hardware devices] In The
[Add/Remove Hardware] Dialog Box
(Windows 2000) .................................132
In Windows Explorer, You Cannot
Display [Thumbnails]
(Windows 2000) .................................132
The Memory Card Is Recognized As A
Drive Other Than [Removable Disk]...132
Computer Cannot Be Started....................132
Printing (From Computer) ..............................133
Problems Printing From Your Computer .....133
Cannot Print To A Shared Printer .............134
Faxing ............................................................134
Problems Receiving Faxes..........................134
Cannot Receive A Fax,
Cannot Print A Fax ............................ 134
Cannot Receive Faxes Automatically....... 135
Machine Does Not Switch Automatically
Between Voice And Fax Calls ........... 135
Quality Of Received Fax Is Poor .............. 135
Cannot Receive A Fax Using Error
Correction Mode (ECM) Method........ 135
Repeated Errors Occur When You
Receive A Fax ................................... 136
Problems Sending Faxes............................ 136
Cannot Send A Fax .................................. 136
Cannot Send A Fax Clearly...................... 136
Cannot Send A Fax Using Error
Correction Mode (ECM) Method........ 137
Repeated Errors Occur When You
Send A Fax ........................................ 137
Telephone Problems................................... 137
Cannot Dial............................................... 137
Telephone Disconnects During A Call...... 137
If The Power Disconnects Unexpectedly .... 138
Scanning ....................................................... 139
Problems Scanning..................................... 139
You Tried To Create A Multi-page PDF,
But Were Not Able To Scan Multiple
Documents......................................... 141
When You Click A Button On The MP
Toolbox, An Unwanted Application
Opens ................................................ 141
You Opened The Properties Dialog Box
From The [Scanners and Cameras]
Icon And Changed The Settings,
But The Settings Were Not Activated
(Windows 2000)................................. 141
Cannot Scan Correctly With Multi-Scan ... 142
Scanned Image Is Displayed Large
(Small) On The Computer Screen ..... 142
LCD Messages.............................................. 143
Cannot Print Properly From A Digital
Camera .............................................. 147
14 Appendix
How To Change Settings And Explanation
Of Their Content ................................ 149
Accessing The Machine Settings................ 149
Settings ......................................................... 150
Function Key: [COPY]................................ 150
Function Key: [FAX] ................................... 151
Function Key: [PHOTO PRINT] ................. 151
Function Key: [Additional Functions] ......... 152
Settings For Paper Types ............................. 158
For Copying ............................................... 158
For Photo Printing...................................... 158
For Photo Index Sheet Printing.................. 159
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