Page 1 Canon SmartBase MP370/MP360 User’s Guide...
Page 2: Safety Information
Safety information Please read the safety warnings and cautions provided in this guide to ensure that you use your machine safely. Do not attempt to use the machine in any way not described in this guide. WARNING You may cause an electric shock/fire or damage the machine if you ignore any of these safety precautions.
Page 3 • If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and contact your local authorized Canon dealer or the Canon help line. Using the machine in such conditions may result in fire or electrical shock.
Page 4 –Containers of water or other liquids such as glasses, vases, or pot plants If water does spill inside the machine, turn OFF the power immediately by pressing the [ON/OFF] key, and disconnect the power cord. Then contact your local authorized Canon dealer or the Canon help line.
Page 5 • Do not install the machine in a location that is very humid or dusty, in direct sunlight, outdoors, or close to a heating source. Installing in such a location may result in fire or electrical shock. To avoid the risk of fire or electrical shocks, install the machine in a location with an ambient temperature range of 15°C to 27.5°C (59°F to 81.5°F) and humidity of 20% to 80% (condensation free).
Page 6 • Use only the power cord that came with the machine. Using a different power cord may cause electric leakage or damage to the machine. • Turn OFF the power and unplug the machine in the following conditions: –When the power cord or plug is damaged or frayed. –If liquid has spilled into the machine.
Page 7 • After printing, do not touch the electrical contacts of the print head. They will be hot and may result in burns or electrical shock. • Do not subject the machine to strong physical shock or vibration. This can damage the machine’s components.
Page 8: Legal Limitations On Usage Of Your Product And The Use Of Images
Legal limitations on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
Page 9 Canon MP370/360 User’s Guide. Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Page 10: Exif Print
By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of shooting is used and optimised, yielding extremely high quality prints. ® Partner, Canon Inc. has determined that this product meets the ® guidelines for energy efficiency.
Page 11: How To Use The Documentation Provided
How to use the documentation provided Set-Up Guide (Printed documentation) Quick Reference Guide (Printed documentation) User’s Guide (This guide) Software Guide (Electronic documentation) Photo Application Guide (Electronic documentation) Be sure to read this guide first. This guide includes instructions for setting up your machine and getting it ready for use.
Page 12: Reading The Documentation
Reading the documentation Symbols used in this guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
Page 13 Terms used in this guide Please read the list below of terms and abbreviations used in this guide. machine General term used to represent the MP370 or MP360. default A setting that remains in effect unless you change it. document The original sheets of paper, pages of a book, or photographs you copy or scan with the machine.
Page 14: Table Of Contents
Contents Safety information ...I Legal limitations on usage of your product and the use of images ... VII How to use the documentation provided ...2 Reading the documentation...3 Contents ...5 Introduction Features of your machine ...8 Main components and their functions ...9 Machine...9 Operation panel...12 Document Handling...
Page 15 Printing from Your Computer Before printing ...87 Is the software (MP Drivers) installed? ...87 Is the machine specified as [Set as Default Printer]?...87 Is the correct paper set in the multi-purpose tray? ...87 Printing documents ...88 Cancelling printing ...89 Cancelling before the machine starts printing.. Cancelling after the machine starts printing.89 Changing print settings ...89 Changing print settings with the Print Advisor .
Page 16 Computer cannot be started ...123 Problems installing and uninstalling software124 MP Drivers/MP Toolbox...124 MP Toolbox only ...124 MP Drivers only ...125 Problems printing from your computer...126 Cannot print to a shared printer ...128 Problems scanning ...129 You tried to create a multi-page PDF, but were not able to scan multiple documents ...132 When you click a button on the MP Toolbox, an unwanted application opens...132...
Page 17: Introduction
Chapter Introduction Features of your machine Thank you for purchasing the Canon MP370/360. Your machine incorporates the following functions in one simple-to-operate device: Photo printer ..(MP370) Copier ....Makes colour or black & white copies. Also, applies advanced copy Printer.
Page 18: Main Components And Their Functions
Main components and their functions This section provides the name and location of main components of this machine, and also describes their functions. Machine Exterior Rear view and interior Chapter 1 Introduction...
Page 19 Tray extension Supports print media loaded on the multi-purpose tray. Pull it out before loading print media. Multi-purpose tray Used to load print media. Operation panel Displays the operating status of the machine. It is also used to change or check the settings of each function.
Page 20 Press this button to remove the CF card adaptor, Microdrive memory card, or CompactFlash from the card slot. USB connector (for digital camera)* Used to connect a “PictBridge”- or Canon “Bubble Jet Direct”-corresponding digital camera or digital video camcorder to the machine when printing images directly from the camera. Inner cover Open this cover when setting the paper thickness lever, replacing the ink tanks, or clearing a paper jam.
Page 21: Operation Panel
• The [OK/Set] key may be described as [OK] or [Set] depending on the country of purchase. Selects or confirms settings. Also, press this key to recover to standby mode after correcting paper jams and other errors that stop printing. Chapter 1 MP360 Introduction...
Page 22 [Color] key Starts colour copying or scanning. [Black] key Starts black & white copying or scanning. [Stop/Reset] key Cancels operations and returns the machine to standby mode. [Additional Functions] key Switches the machine to user mode, in which you can customise the settings, including the ink level warning and maintenance settings.
Page 23: Document Handling
Chapter Document Handling Document requirements The documents you load on the platen glass for copying or scanning must meet these requirements: Document type • All types of paper documents • Photographs • Books Size (W x L) • Max. 8 1/2 in. x 11 3/4 in. (216 mm x 297 mm) Quantity •...
Page 24: Loading Documents
Loading documents To copy or scan a document, set it on the platen glass. NOTE • Make sure any glue, ink, or correction fluid on the document is completely dry before loading. • Make sure no staples or clips are attached to the document before loading. Lift the document cover.
Page 25: Print Media Handling
Paper Thickness Lever Position: Left Printer Driver Setting for [Paper Type]: [Glossy Photo Paper] Indicates Canon specialty media. If the paper does not feed normally, fan the sheets prior to loading them (up to 10) in the multi-purpose tray. Fanning the sheets will prevent them from sticking together.
Page 26 Paper Thickness Lever Position: Right Printer Driver Setting for [Paper Type]: [T-shirt Transfer] Indicates Canon specialty media. If the paper does not feed normally, fan the sheets prior to loading them (up to 10) in the multi-purpose tray. Fanning the sheets will prevent them from sticking together.
Page 27: Characteristics And Applications Of Print Media
4 1/8 in./241 mm x 105 mm) Purpose: Printing from your computer Guidelines and restrictions: • You may be able to load other envelopes, but Canon cannot guarantee consistent performance on these. • Do not use the following types of envelopes since they may cause problems: –Envelopes with windows, holes, perforations, cutouts, double flaps, pressure seals, and peel-off...
Page 28 • Do not use the loading support sheet included with this print media. • If the ink takes a long time to dry, remove each sheet as soon as it is printed. Indicates Canon specialty media. Chapter 3 Print Media Handling...
Page 29 • By using borderless printing, you can print without any white borders. • Load the paper with the glossy side facing up. • Remove each sheet from the paper output tray as soon as it is printed. Indicates Canon specialty media. For borderless printing. Chapter 3 (5 in.
Page 30 20. " " • For A4- or letter-size paper, remove the sheets from the paper output tray before the count reaches 10. Indicates Canon specialty media. For borderless printing. Chapter 3 Print Media Handling...
Page 31 • Refer to the supplied manual for details on how to use this print media. • When copying, set the paper type to <HIGH RES.>, and the image quality to <FINE (PHOTO)>. Indicates Canon specialty media. Chapter 3 Print Media Handling...
Page 32: General Print Media Guidelines
• Do not mount printouts in an adhesive-type album as you may not be able to remove them. • Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow. Chapter 3 ) *Other than Canon genuine print media. Print Media Handling...
Page 33: Setting The Paper Thickness Lever
Setting the paper thickness lever The paper thickness lever adjusts the gap between the print head and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure: Lift the scan unit until it locks into place •...
Page 34: Setting The Print Media Size And Type
Close the inner cover. CAUTION • Press the centre of the inner cover until the cover locks into place. • Printing with the inner cover open may result in injury. Return the scan unit to its original position. • The LCD displays the following message. INK TANK CHANGED? - YES Press [ ].
Page 35: Loading Envelopes
Open the multi-purpose tray out the tray extension • The tray extension can be extended in two parts. Place a stack of paper (print side up) in the multi-purpose tray paper guide side of the stack IMPORTANT • Make sure the stack does not exceed the paper limit mark Loading envelopes Follow this procedure:...
Page 36 Prepare the envelopes for loading. IMPORTANT • Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap. • Remove any curling by holding the edges diagonally and bending them gently.
Page 37 Place the stack of envelopes (print side up) in the multi-purpose tray , and pinch the paper guide and adjust it to the left side of the stack • Load the envelopes in the multi-purpose tray with the short side down. IMPORTANT •...
Page 38: Copying
Chapter Copying Documents you can copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Setting the print media size and type For copying, on the operation panel, you need to set the size and type of print media loaded in the multi-purpose tray.
Page 39 – <PHOTO PRO>: Suitable for photo paper pro. – <PHOTO PLUS>: Suitable for photo paper plus glossy. – <OTHER>: NOTE • In order to obtain optimally attractive print results, when copying photographs, use Canon-recommended photo paper pro or photo paper plus. Press [OK/Set]. Chapter 4 *PLAIN >...
Page 40: Making Copies
Making copies When making colour or black & white copies, you can adjust the image quality and density, and also enlarge or reduce copies as necessary. IMPORTANT • After turning the machine ON, or after recovering from Power Save mode (see page 111), the image may not be correctly read by the machine.
Page 41: Adjusting Image Quality (Resolution)
Adjusting image quality (resolution) You can adjust the image quality according to the document to be copied. Follow this procedure: Press [Menu] repeatedly until <4.IMAGE QUALITY> appears. 4.IMAGE QUALITY *NORMAL Use [ ] or [ ] to select the image quality. –...
Page 42: Adjusting Exposure (Density)
Adjusting exposure (density) Exposure (density) is the degree of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference between bright and dark areas. You can adjust the exposure between nine gradations.
Page 43: Using Preset Copy Ratios
Using preset copy ratios Preset copy ratios are convenient when changing between standard print media sizes, for example, reducing A4 to A5 size, or enlarging B5 to A4 size. Follow this procedure: Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears. 1.ENLARGE/REDUCE PRESET RATIO Use [ ] or [ ] to select <PRESET RATIO>.
Page 44: Using Custom Copy Ratios
Using custom copy ratios This method enables you to enlarge or reduce the copy ratio in percentage, to subtly change the size to which to copy the document. Follow this procedure: Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears. 1.ENLARGE/REDUCE PRESET RATIO Use [ ] or [ ] to select <ZOOM>.
Page 45: Copying An Image To Fit The Page
Copying an image to fit the page If the document to be copied is larger or smaller than the specified print media size, you can automatically reduce or enlarge the image to fit the selected print media size. NOTE • Some document sizes may not be correctly detected. Follow this procedure: Press [Menu] repeatedly until <1.ENLARGE/REDUCE>...
Page 46: Copying Two Pages On A Single Page
Copying two pages on a single page This feature enables you to copy two documents onto a single sheet of print media, by reducing and rotating each image 90 degrees. NOTE • If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try copying again.
Page 47 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 Press [OK/Set]. 2 on 1 • If a print media size setting other than <A4> or <LTR> is selected, the LCD displays the following message. SIZE : < TYPE : •...
Page 48: Borderless Copying
Borderless copying This feature enables you to copy colour images so that they fill the entire page without borders. NOTE • You can use this feature only when the print media size is set to <A4>, <LTR>, <4"x6">, or <5"x7">. For details on setting the print media size, see page 29.
Page 49 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 Use [ ] or [ ] to select <BORDERLESS COPY>. 5.SPECIAL COPY BORDERLESS COPY Press [OK/Set]. 100%+ A4 BORDERLESS COPY • If a print media type setting is selected that cannot be used in borderless copying, the LCD displays the following message.
Page 50: Repeating An Image On A Page
Repeating an image on a page This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number.
Page 51 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 Use [ ] or [ ] to select <IMAGE REPEAT>. 5.SPECIAL COPY IMAGE REPEAT Press [OK/Set]. IMAGE REPEAT Use [ ] or [ ] to select <AUTO> or <MANUAL>. If you select <AUTO>: 1.
Page 52 2. Press [OK/Set]. VERTICAL HORIZONTAL 3. Use [ ] or [ ] to select the number of vertical repetitions (max. 4). 4. Press [OK/Set]. VERTICAL HORIZONTAL 5. Use [ ] or [ ] to select the number of horizontal repetitions (max. 4). 6.
Page 53: Creating A Mirror Image
Creating a mirror image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented correctly when ironed onto fabric. NOTE • Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 22.) Follow this procedure: Load the document on the platen glass.
Page 54: Shrinking An Image To Fit The Page
Use [ ] or [ ] to select <MIRROR IMAGE>. 5.SPECIAL COPY MIRROR IMAGE Press [OK/Set]. 100% MIRROR IMAGE Press [Color] for colour copying, or [Black] for black & white copying. NOTE • To cancel copying, press [Stop/Reset]. Shrinking an image to fit the page If the image to be copied is larger than the print media, this feature will automatically reduce the image to fit the print media size.
Page 55 Adjust the settings for your document as necessary. NOTE • To select the print media size and type, see page 29. • To select the image quality, see page 32. • To select the scanning exposure, see page 33. Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 Use [ ] or [ ] to select <ENTIRE IMAGE>.
Page 56 Chapter Photo Printing from a Memory Card (MP370) There are several ways you can print photos directly from a memory card, without using a computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set the printing options.
Page 57: Photo Printing From A Memory Card (Mp370)
Compatible memory cards The following cards are compatible with the machine. They are inserted into the card slots as described below: Left card slot MEMORY STICK SmartMedia CAUTION • When using an xD Picture card, make sure to insert the card into a CF card adaptor (optional) before inserting it into the card slot of the machine.
Page 58: Inserting/Removing A Memory Card
Inserting/removing a memory card Inserting a memory card There are two ways of inserting a memory card depending on the type of the memory card: one is to insert a memory card directly into the card slot, and the other one is to insert a memory card through a CF card adaptor (optional).
Page 59 IMPORTANT • When inserting the memory card or the CF card adaptor containing the memory card into the card slot, insert it with its front side (labelled side) facing outside. NOTE • If the memory card cannot be read, check that: –...
Page 60: Removing A Memory Card
Removing a memory card Follow this procedure: CAUTION • If an error occurs during printing from the memory card (e.g. paper runs out), do not remove the memory card or CF card adaptor containing a memory card as this may damage the data on the memory card.
Page 61: Convenient Printing Functions
Convenient printing functions You can select print setting options, such as printing photographs without borders and printing blues and greens in landscape photographs brighter. Setting borderless printing This feature enables you to print coloured images so that they fill the entire page without borders. Without borders To enable/disable borderless printing: 1.
Page 62: Setting Vivid Photo Printing
To select the width to be cropped for borderless printing: 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select <4.EXTENSION AMOUNT>. USER DATA 4.EXTENSION AMOUNT 3. Press [OK/Set]. EXTENSION AMOUNT 4. Use [ ] or [ ] to select the width to be cropped from the borders of the original image.
Page 63: Setting Date Printing
Setting date printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index or on the bottom right of the photograph To enable/disable date printing: 1. While setting photo printing, <PRINT DATE> is displayed on the LCD. 4.PRINT DATE NOTE •...
Page 64: Printing By Using The Photo Index Sheet
Printing by using the Photo Index Sheet With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo Index Sheet to select print options and photographs you want to print. Simply scanning a Photo Index Sheet prints the selected photographs according to the circles you fill.
Page 65 Follow this procedure: Turn ON the machine, and load A4- or letter-size paper in the multi-purpose tray. • Use completely white plain paper when printing a Photo Index Sheet. NOTE • For details on print media, see page 16. • For details on how to load print media, see page 25. Insert the memory card into the card slot.
Page 66 Use [ ] or [ ] to select the range of photographs to print on the Photo Index Sheet. – <ALL PAGES>: – <LAST IMAGE>: – <SELECT RANGE>: If you select < ALL PAGES 1. Go to step 7. If you select < LAST IMAGE 1.
Page 67 3. Press [OK/Set]. DATE: To 02/06/2003 4. Use [ ] or [ ] to select the last recorded date of photographs you want to print. DATE: To 08/06/2003 5. Go to step 7. Press [OK/Set]. SHEET (LTR or A4) PRINTING •...
Page 68 Load the print media selected on the Photo Index Sheet in the multi-purpose tray. NOTE • When printing image data using a Photo Index Sheet, you can select 4" x 6", 5" x 7", 8.5" x 11", or A4 for the print media size. Move the paper thickness lever left Load the Photo Index Sheet on the platen...
Page 69 Press [Photo Index Sheet]. Use [ ] or [ ] to select <SCAN>. [PHOTO INDEX SHEET] PRINT Press [OK/Set]. • The machine reads the Photo Index Sheet, and prints photographs according to the settings. IMPORTANT • If the LCD displays <SCANNING ERROR>, press [OK/Set] and ensure that a circle is filled for each setting item.
Page 70: Printing All Images
Printing all images This printing method will individually print all photographs stored on a memory card. Follow this procedure: Turn ON the machine, and load the correct print media in the multi-purpose tray. NOTE • For details on print media, see page 16. •...
Page 71 NOTE • In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo paper pro or photo paper plus. • If you selected <4"x6"> or <5"x7"> in step 7, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 72 Select whether to enable borderless printing or not. (See page 52.) NOTE • If you selected <PLAIN PAPER> in step 9, you cannot enable borderless printing. • You can select the width to be cropped from the borders of the original image. (See page 52.) Press [OK/Set].
Page 73: Index Printing
Index printing With the MP370, you can print an index to check all the image data on the memory card, and select the settings for individual images and print them according to your preference. The operation flow is as follows: Print an index to see thumbnails of all the images on the memory card.
Page 74: Printing An Index
NOTE • You may not be able to print photographs if their file sizes are too large. Print the photographs from your computer. (See page 88.) • For details on vivid photo printing, see page 53. • Borderless and vivid photo printing are disabled when <PLAIN PAPER> is selected for the print media type.
Page 75 NOTE • In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo paper pro or photo paper plus. • If you selected <4"x6"> or <5"x7"> in step 7, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 76 Press [OK/Set]. Select whether to enable date printing or not. (See page 54.) Press [OK/Set]. Select whether to enable vivid photo printing or not. (See page 53.) NOTE • If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing. Press [OK/Set].
Page 77: Printing A Single Image
Printing a single image This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image number assigned to the photograph. To print an index, see page 65. Follow this procedure: Turn ON the machine, and load the correct print media in the multi-purpose tray.
Page 78 Use [ ] or [ ] to select the image number. • Keep [ ] or [ ] pressed to advance quickly through the image numbers. • To find the image number, you will need to print the index beforehand. (See page 65.) Press [OK/Set].
Page 79 NOTE • In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo paper pro or photo paper plus. • If you selected <4"x6"> or <5"x7"> in step 11, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 80: Printing A Range Of Images
Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • The image printed is enlarged or reduced automatically according to the print media size. Depending on the print media size, the photographs may be cropped even if borderless printing is not selected. •...
Page 81 Press [OK/Set]. Use [ ] or [ ] to select <IMAGE NUMBER> or <DATE>. If you select <IMAGE NUMBER>: 1. Press [OK/Set]. 3.FIRST IMAGE: 2. Use [ ] or [ ] to select the first image number you want to print. •...
Page 82 NOTE • In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo paper pro or photo paper plus. • If you selected <4"x6"> or <5"x7"> in step 9, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 83 Press [OK/Set]. Select whether to enable date printing or not. (See page 54.) Press [OK/Set]. Select whether to enable vivid photo printing or not. (See page 53.) NOTE • If you selected <PLAIN PAPER> in step 11, you cannot enable vivid photo printing. Press [OK/Set].
Page 84: Dpof (Digital Print Order Format) Printing
DPOF (Digital Print Order Format) printing This printing method prints photographs according to the DPOF settings specified on your digital camera. NOTE • For information on how to set the DPOF functions, see the manual supplied with your digital camera. The machine supports the following DPOF functions: •...
Page 85 Press [Color]. • The machine starts printing according to the DPOF settings. NOTE • To cancel printing, press [Stop/Reset]. • Pressing [Black] does not start printing. Chapter 5 Photo Printing from a Memory Card (MP370)
Page 86: From A Digital Camera
When printing directly, use the USB cable supplied with your digital camera. NOTE • To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon “Bubble Jet Direct”-compatible digital cameras. For details on PictBridge, see Direct Printing for PictBridge-compliant Digital Cameras.
Page 87: Photo Printing Directly From A Digital Camera (Mp370)
Media types for a digital camera You can use the following Canon media: Photo Paper Pro Digital Camera Setting: Card #1 Media Size: 4 in. x 6 in./101.6 mm x 152.4 mm Photo Paper Plus Glossy Digital Camera Setting: Card #2 Media Size: 4 in.
Page 88: Printing Directly From A Digital Camera
Printing directly from a digital camera This section describes how to connect a digital camera to the machine and how to print photographs. IMPORTANT • While using the machine, do not disconnect and connect the USB cable. Follow this procedure: Turn ON the machine, and load the print media in the multi-purpose tray.
Page 89 Press [SET] on the digital camera. • The print setting menu is displayed on the LCD of the digital camera. Select [Style] and specify the paper size, bordered or borderless printing, and date printing ON or OFF. Specify the number of copies, select [Print], and then press [SET] on the digital camera.
Page 90: Becoming Familiar With The Software
Chapter Becoming Familiar with the Software Installing the software If you have not already installed the software contained on the Setup CD-ROM supplied with this machine, please do so now. For instructions, see Set-Up Guide or Software Guide. NOTE • For details on all features of the software, see Software Guide. System requirements To successfully install and operate the software, your system must meet the following requirements:...
Page 91 –Required RAM: 128 MB or more (256 MB or more recommended) NOTE • Canon cannot guarantee the performance with all computers standard-equipped with a USB2.0 Hi-Speed interface. For the most up-to-date information, see the Canon home page. • As a USB2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you can use it as a USB Full-Speed (USB1.1-equivalent) interface.
Page 92 If using the machine with USB Full-Speed (USB1.1-equivalent): To use the machine with USB Full-Speed, your computer must meet the following requirements. Use a USB-IF-approved USB cable not longer than 16 3/8 feet (5 meters). –Operating system: Microsoft Windows 98 Microsoft Windows Me Microsoft Windows 2000 Professional (Service Pack* 1 or later) –CPU: Pentium/Celeron 233 MHz processor or higher (300 MHz or higher recommended)
Page 93: Software Components
Adobe Acrobat Reader Using the MP Toolbox to scan images Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP Toolbox. The MP Toolbox enables you to scan a document and images to your computer, and process and save it.
Page 94: Uninstalling, Reinstalling The Software
Administrator. IMPORTANT • When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the software. Uninstalling the MP Toolbox Follow this procedure: Close any open software applications, including the MP Toolbox and virus checkers.
Page 95: Uninstalling The Mp Drivers
Follow this procedure: Close any open software applications, including virus checkers. Click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. In [Please select the device to delete], select the name of this machine ([MP370 Series] or [MP360 Series]), then click [Perform].
Page 96: Printing From Your Computer
Chapter Printing from Your Computer Before printing Before printing, confirm as follows. Is the software (MP Drivers) installed? If the software is not yet installed, see Software Guide. Is the machine specified as [Set as Default Printer]? You can confirm whether the machine is specified as [Set as Default Printer] by opening the [Printers] screen in an application software.
Page 97: Printing Documents
Printing documents Installing the MP Drivers enables you to print from application software supporting a print function. The print procedure varies slightly depending on the application software. The basic print procedure is explained here. For the actual operation, see the manuals of the application software to be used for printing.
Page 98: Cancelling Printing
Adjust the settings for your document as necessary, then click the print command • This in most cases will be [OK] or [Print]. NOTE • Be certain to adjust the paper size driver setting for the paper you are using. •...
Page 99: Changing Print Settings With The Print Advisor
Changing print settings with the Print Advisor Follow this procedure: Open the document in the application software, and select the command to print. • This in most cases will be [Print] in the [File] menu or toolbar. In the [Print] dialogue box, click [Properties]. In the [Properties] dialogue box, on the [Main] tab, click [Print Advisor].
Page 100: Scanning
Chapter Scanning About scanning images You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap format. And you can process that data by using the supplied application software to create original images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to convert scanned paper documents to text data.
Page 101: Scanning Methods
Load the document on the platen glass. (See page 15.) On the Windows desktop, double-click [Canon MP Toolbox 4.1]. • Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. • The MP Toolbox opens.
Page 102 Click the MP Toolbox button to be used. Save-1 Save-2 File Scan-1 Scan-2 Mail Settings When the utility software on the Setup CD-ROM are installed, one part will be registered in the MP Toolbox buttons. [OCR] button [Scan-1] button Chapter 9 The document is scanned in black &...
Page 103 If the settings screen appears, change the settings as necessary. • For details on the settings of the screens, see Software Guide. Click [Start]. • The document is scanned. NOTE • The scanned document will be saved in the following location, depending on your computer environment. –...
Page 104: Scanning From An Application Software
• With Windows XP, you can use the ScanGear MP or the WIA driver as the scanner driver. – When using ScanGear MP, select [Canon MP370] or [Canon MP360]. – When using a WIA driver, select [WIA Canon MP370] or [WIA Canon MP360]. If necessary, in the scanner driver dialogue box, preview the scan and make adjustments.
Page 105: Scanning With The Operation Panel Of The Machine
Scanning with the operation panel of the machine By pressing [Color] or [Black] on the machine, you can scan documents to your computer. Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox. Pressing [Black] has the same effect as clicking [Save-1]. You can change the setting for [Save-1] and [Save-2], or assign to them the same operations as the other buttons.
Page 106: Maintenance
Chapter Maintenance Replacing ink tanks Low ink warning When ink is running low, the LCD will display <BLACK INK LOW>, <colour INK LOW>, or <BLACK/colour INK LOW> warning you to have a new ink tank ready before the ink runs out. When copying or photo printing, if the machine stops printing when the warning appears, you can continue printing by pressing [OK/Set].
Page 107: Replacing An Ink Tank
• To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
Page 108 Open the inner cover. CAUTION • Do not try to manually move or stop the print head holder. • Do not touch any metal parts. Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank. CAUTION •...
Page 109 Remove the new ink tank from its packaging. Then hold the ink tank as shown and remove the protective cap CAUTION • Do not touch the ink port • Do not shake or drop the ink tank as the ink may leak and stain your clothes or hands.
Page 110 Close the inner cover. CAUTION • Press the centre of the inner cover until the cover locks into place. Return the scan unit to its original position. • The LCD displays a message asking if you replaced an ink tank. INK TANK CHANGED? - YES Press [ ].
Page 111: Resetting The Ink Counter
Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can check the current ink level of the ink tanks at any time.
Page 112: Checking The Ink Level
Press [OK/Set]. • The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NOTE • Do not press any keys other than [ ] or [ ]. If you replaced the black ink tank, press [ ]. If you did not, press [ ]. •...
Page 113: Maintaining The Print Head
Replace the ink tanks. (See page 98.) If there is no improvement, The print head may be damaged. Contact your local authorised Canon dealer or the Canon help line. Chapter 10 Step 1 If the print head position patterns are not...
Page 114: Printing The Nozzle Check Pattern
Printing the nozzle check pattern The nozzle check pattern shows whether the print head is operating properly. NOTE • You can also print the nozzle check pattern from your computer. (See Software Guide.) Follow this procedure: Load A4- or letter-size plain paper in the multi-purpose tray. Press [Additional Functions].
Page 115: Confirming The Nozzle Check Pattern
Confirming the nozzle check pattern This section describes how to confirm the nozzle check pattern and print head position pattern. NOTE • If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the relevant ink tank.
Page 116: Cleaning The Print Head
Cleaning the print head If the printed nozzle check pattern is broken, missing, or a specific colour is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
Page 117: Aligning The Print Head
Aligning the print head If you have printed the nozzle check pattern (see page 105) and determined that the print head needs aligning, align it from the operation panel. NOTE • You can also align the print head from your computer. (See Software Guide.) Follow this procedure: Load A4- or letter-size plain paper in the multi-purpose tray.
Page 118 Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image. A column Use [ ] or [ ] to select the pattern number that you checked in column A on the printout in step 7. CHANGE H VALUE Column Press [OK/Set].
Page 119: Using The Calibration Function
Using the calibration function If the colour tone of copies or scans of photos differs from that of the original, you can use the calibration function to adjust the colour tone printed. Follow this procedure: Press [Additional Functions]. Use [ ] or [ ] to select <2.MAINTENANCE>. Press [OK/Set].
Page 120: Setting The Power Save Timer
Setting the Power Save Timer Power Save mode is the mode in which the scanning lamp is extinguished. You can specify the length of time until the machine enters the Power Save mode by using the Power Save Timer setting. If you perform an operation immediately after recovering from Power Save mode, the image may not be correctly read by the machine.
Page 121: Cleaning Your Machine
Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
Page 122: Cleaning The Roller
Cleaning the roller Clean the roller when print media does not feed correctly. Follow this procedure Remove any print media from the multi-purpose tray. Press [Additional Functions]. Use [ ] or [ ] to select <2.MAINTENANCE>. Press [OK/Set]. Use [ ] or [ ] to select <5.ROLLER CLEANING>. MAINTENANCE 5.ROLLER CLEANING Press [OK/Set].
Page 123: Troubleshooting
Chapter Troubleshooting Paper is jammed Removing jammed paper If <CLEAR PAPER JAM> is displayed on the LCD, follow this procedure to clear the paper jam. Clearing jams in the paper output tray Follow this procedure: Gently pull any jammed paper out of the paper output tray.
Page 124: If There Are Repeated Paper Jams
Is the roller clean? If the roller is dirty, clean it. (See page 113.) Is the roller operating properly? If the roller is not operating properly, contact your local authorised Canon dealer or the Canon help line. Print media Do the sheets of paper stick together? Fan the sheets of paper well before loading.
Page 125: The Cover Cannot Be Closed
The cover cannot be closed The inner cover cannot be closed The scan unit is returned to its original position before the inner cover is closed. Lift the scan unit until it locks into place, and close the inner cover by pressing the centre of the cover until the cover locks into place.
Page 126: Cannot Print At All, Cannot Print Correctly
The power cord is connected to a table tap, OA tap or extension cord. Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the wall outlet. If the machine powers ON when the power cord is connected directly, the table taps, OA taps or extension cords are probably defective and should be replaced.
Page 127 The paper is creased or curled. You cannot use paper that is creased. Uncurl the paper, then load it into the multi-purpose tray. The roller is dirty. Clean the roller. (See page 113.) There is some foreign matter in the multi-purpose tray. Check and remove any foreign matter.
Page 128: When Copying
When copying The document is not loaded correctly. Check that the document is loaded correctly on the platen glass. (See page 15.) The image quality displayed on the LCD is not suitable for the document. Set an image quality suitable for the document. (See page 32.) The document is not loaded with the side to be copied face down.
Page 129: Outputting Stops In-Progress
Outputting stops in-progress When copying or printing from a computer Paper does not feed properly. See “Cannot print at all, cannot print correctly,” on page 117. The machine has been printing continuously over a long period. If so, the print head will overheat. To protect the print head, printing will stop temporarily and resume after a period of time.
Page 130: Images On The Memory Card Are Not Recognised
The memory card or the CF card adaptor (in case of xD Picture card) is defective. Try with another memory card and if you do not experience a problem, the first memory card may be damaged. In this case, reformat the memory card with the digital camera. When you reformat the memory card with the digital camera, all the data on the memory card will be deleted.
Page 131: Removable Disk Does Not Appear In Windows Explorer
Removable disk does not appear in Windows Explorer A drive following the local volumes and CD-ROM drives is assigned as a network drive. If you experience this problem: 1. Assign the network drive to any other drive letter. 2. Restart your computer. The [Unplug/Eject] icon does not appear (Windows 2000) In the case of a multi-function machine, the [Unplug/Eject] icon does not...
Page 132: In Windows Explorer, You Cannot Display
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000) <CARD PROTECT> is set to <ON> or Photo Print mode is entered. Press [Additional Functions] and set <CARD PROTECT> to <OFF>. After switching to any mode other than Photo Print, disconnect and reconnect the USB cable. The memory card is recognised as a drive other than [Removable Disk] You turned ON your computer with a memory card inserted in the machine.
Page 133: Mp Drivers/Mp Toolbox
If you have other applications (including virus checkers) open, close all of them and reinstall the software. The computer has an old version of the software installed. (Canon MultiPASS is registered as a startup item in the Start menu program.) Uninstall the earlier version of the software following the instructions in the Software Guide of that version, and reinstall the new version.
Page 134: Mp Drivers Only
Uninstallation was completed, but the [Canon] folder remains in the [Start] menu. You uninstalled the MP Drivers before uninstalling the MP Toolbox. In the [Start] menu, open [Taskbar and Start Menu Properties] and remove [Canon] from here. The message <Version conflict> appears on your computer (Windows 98).
Page 135: Problems Printing From Your Computer
In [Device Manager], green mark [?] is displayed (Windows Me). In [Device Manager], green mark [?] is displayed. Under [Device Manager], the green mark [?] is displayed on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in Windows Me. However, as this is not a problem, continue to use the machine as is.
Page 136 The application has not been allocated enough memory. If other applications are open, close them to increase the available memory. Refer to the application’s manual to check the amount of memory the application requires. The page setting or print setting on the application is incorrect. Correct the setting, then try to print again.
Page 137: Cannot Print To A Shared Printer
You are printing outside the printable area. Change the margin settings in the application to keep the document within the recommended printable area. The [Media Type] setting is incorrect. In the Properties dialogue box, on the [Main] tab, set [Media Type] to the paper type to be printed. Depending on the content printed, even if the setting is correct, the printout may smudge.
Page 138: Problems Scanning
Problems scanning The USB hub or repeater is defective. If you can scan documents successfully after connecting the USB cable directly to the computer, the USB hub or repeater may be broken. Replace if necessary. You cannot scan because the machine is connected to a USB hub. Connect the USB cable directly to the computer without using a USB hub.
Page 139 3. Double-click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 4. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine is recognised. If not, uninstall the software and reinstall it.
Page 140 The monitor display colours are set too low. In [Display Properties], set the display colours to 16-bit colour, 24-bit colour or higher. The scanning area is not specified. In ScanGear MP, click [Multi-Scan] to automatically specify the scan area. If there are white margins around documents such as photographs, or if you want to trim a document (i.e.
Page 141: You Tried To Create A Multi-Page Pdf, But Were Not Able To Scan Multiple Documents
You tried to create a multi-page PDF, but were not able to scan multiple documents The ScanGear MP (Advanced Mode) setting in the [Preferences] dialogue box is incorrect. (Because [Automatically quit ScanGear MP after scanning] is selected in [Preferences] of Advanced Mode, multiple documents cannot be scanned.) If you want to scan additional documents, follow the steps below to deselect [Automatically quit ScanGear MP after scanning] before scanning.
Page 142: Cannot Scan Correctly With Multi-Scan
Cannot scan correctly with Multi-Scan The position or orientation of the documents is incorrect. Place the documents so that the position and orientation of the documents meet the following requirements. • There should be a gap of at least 3/8 in. (1 cm) between the edge of the platen glass and documents.
Page 143: Scanned Image Is Displayed Large (Small) On The Computer Screen
• If the problem has been resolved, the [Alarm] lamp will stop flashing. If the [Alarm] lamp still flashes even after you have turned the power ON again: Contact your local authorised Canon dealer or the Canon help line. Chapter 11...
Page 144: Lcd Messages
LCD messages Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause of the error and take corrective actions according to the list. Message Cause The machine is asking whether BLACK INK you replaced the black ink tank.
Page 145 Then press [OK/Set]. Turn the machine OFF, then ON. If the problem is not resolved, contact your local authorised Canon dealer or the Canon help line. Clear the paper jam and reload paper in the multi-purpose tray.
Page 146 Message Cause There is image data that has FILE NOT been edited on a computer or READABLE digital camera. You returned the scan unit to its INK TANK original position. CHANGED? There is no memory card in the INSERT PHOTO card slot.
Page 147 The machine will resume printing when it has cooled down. Contact your local authorised Canon dealer or the Canon help line. Install the print head. If the message remains on the LCD, the print head may be defective. Contact your local authorised Canon dealer or the Canon help line.
Page 148: Cannot Print Properly From A Digital Camera (Mp370)
The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Take the appropriate action to correct the error. • Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible digital cameras and digital video camcorders connected to this machine.
Page 149 • Action: Press [Stop/Reset] on the machine to recover from the error. Printing can continue for a little while. However, when the waste tank becomes full, printing will be disabled. Contact your local authorised Canon dealer or the Canon help line as soon as possible.
Page 150: If You Cannot Solve The Problem
Canon dealer or the Canon help line. WARNING • Attempting to disassemble or repair the machine yourself may void the limited warranty. If you contact your local authorised Canon dealer or the Canon help line, make sure you have the following information ready: Product name: MP370/360...
Page 151: Appendix
Chapter Appendix This section describes how to change the machine settings, and provides a description of each setting item. How to change settings, and explanation of their content Accessing the machine settings Follow this procedure to change the settings of each mode: Refer to the lists on the following pages to find the setting you want to change.
Page 152 Press [COPY], [PHOTO] (MP370) or [Additional Functions], depending on the function key If you press [COPY] or [PHOTO] (MP370): 1. Press [Menu] repeatedly until the menu appears. 2. Use [ ] or [ ] to select the setting you want to change. 3.
Page 153: Settings
Settings To find the setting you want to change, see the following menu lists. NOTE • Default settings are shown in bold type. Function key: [COPY] Menu: ENLARGE/REDUCE Name Description Makes enlarged or reduced copies at preset ratios. 25% MIN. PRESET RATIO Makes enlarged or reduced copies at ratios ZOOM...
Page 154: Function Key: [Photo] (Mp370)
Menu: SPECIAL COPY Name Description Copies two pages on one page (A4- or letter-size 2 on 1 only). Copies without any borders. BORDERLESS COPY Prints multiple copies of an image on a single IMAGE REPEAT sheet. Automatically selects the number of repetitions. AUTO Manually selects the number of repetitions.
Page 155 Name Description Selects the print media type for the index. SELECT PAPER TYPE Enables/disables date printing. PRINT DATE Enables/disables making colours, especially blues VIVID PHOTO and greens, appear more vibrant. * Available only when <A4> or <LTR> is selected for the print media size. Menu: ALL IMAGES For details, see page 61.
Page 156: Function Key: [Additional Functions]
Function key: [Additional Functions] Menu: INK VOLUME Name Description Notifies you when ink in an ink tank is running LOW INK WARNING low. Resets the ink counter for the ink tanks. INK COUNT RESET Resets the ink counter for the black ink tank. BLACK INK CHANGED? Resets the ink counter for the colour ink tank.
Page 157 Menu: QUIET PRINTING Name Description Enables/disables quiet printing mode (reduces the noise when printing). Menu: EXTENSION AMOUNT Name Description For borderless printing or copying, selects the width to be cropped from the borders of the original image. Menu: CARD PROTECT Name Description Enables/disables overwriting memory card data in...
Page 158: Settings For Paper Types
GLOSSY HIGH RES. TRANS PHOTO PRO PHOTO PLUS OTHER NOTE • In order to obtain optimally attractive print results, when copying photographs, use Canon-recommended photo paper pro or photo paper plus. Chapter 12 Setting 1 HOUR 4 HOURS 8 HOURS Suitable paper types Suitable for plain paper.
Page 159: For Photo Printing (Mp370)
GLOSSY OTHER PHOTO PAPER NOTE • In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo paper pro or photo paper plus. For Photo Index Sheet printing • For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such as recycled paper that is not very white, it may not be read correctly by the machine.
Page 160: Index
Index Numerics (–) and (+) keys 12 2 on 1 copying 37, 145 Access lamp 11 Additional Functions key 13 Alarm lamp 13 when flashing 134 All images printing 61 Black Start key 13 Borderless copying 39, 145 Borderless printing 52 Calibration 110 Cancelling printing 89 Card slot 11...
Page 161 DATA IN MEMORY CANNOT TURN OFF 136 FILE NOT READABLE 137 INK TANK CHANGED? 137 INVALID KEY/SETTING 137 LOAD PAPER (PLEASE LOAD PAPER AND PRESS SET or START KEY) 137 MACHINE IN USE CANNOT TURN OFF 137 MEMORY FULL 137 NO FILES ON CARD 138 PROBLEM READING CARD REINSERT MEMORY CARD 138...
Page 162 cannot close the paper output tray 116 installing/uninstalling software 124 nothing displays on the LCD 116 outputting 116 printing from a computer 126 printing from a digital camera 139 scanning 129 Reducing a copy an image to fit the page 36 automatically 144 custom copy ratios 35, 144 preset copy ratios 34, 144...

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Mp370 Smartbase mp360 Smartbase mp370

Canon MP360 User Manual

1 Introduction

2 Document Handling

3 Print Media Handling

4 Copying

5 Photo Printing from a Memory Card (MP370)

6 Photo Printing Directly from a Digital Camera (MP370)

7 Becoming Familiar with the Software

8 Printing from Your Computer

9 Scanning

10 Maintenance

11 Troubleshooting

12 Appendix

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Summary of Contents for Canon MP360

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