Cannot Scan Correctly With Multi-Scan; Scanned Image Is Displayed Large (Small) On The Computer Screen - Canon MultiPASS MP390 User Manual

Cannot Scan Correctly With Multi-Scan

Cause
The position or orientation of the
documents is incorrect.
The document is not set flat on the
platen glass.
You are using an application that
cannot scan multiple images
successively.
You are scanning thick (max.
3/4 in./20 mm) or curled
documents.
The document is smaller than
3/8 inch (1 cm) × 3/8 inch (1 cm).
You are scanning a document
whose long side is four or more
times longer than the short side.
Scanned Image Is Displayed Large (Small) On The Computer
Screen
Cause
The image is displayed large
(small) in the application.
The output print size or scale is too
large or too small.
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Troubleshooting
Place the documents so that the position and orientation of the
documents meet the following requirements.
• There should be a gap of at least 3/8 in. (1 cm) between the edge of
the platen glass and documents.
• There should be a gap of at least 3/8 in. (1 cm) between the edges
of the documents.
• There should be 10 documents or less.
• The documents should be straight (any tilting should be kept within
10 degrees).
Press on the document cover with your hand when scanning.
Be sure that you're scanning using ScanGear MP. If not, check the
application's manual or contact the application software
manufacturer.
Press on the document cover with your hand when scanning.
You cannot use Multi-Scan for documents smaller than 3/8 inch
(1 cm) × 3/8 inch (1 cm). Scan each document separately.
You cannot use Multi-Scan if the long side of the document is four
or more times longer than the short side. Scan each document
separately.
Enlarge or reduce the image display in the application.
The image will be large if the print size or scale is large. It will be
small if the print size or scale is small.
Set the print size or scale as necessary. (See Software Guide, located
on your Setup CD-ROM)
Action
Action
Chapter 13