Page 2 © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon MP390 Series. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.
Page 3 Trademarks • Canon is a registered trademark. • ScanGear is a registered trademark of Canon Inc. • MultiPASS is a trademark of Canon Inc. ® ® • Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
Page 4: How To Use The Documentation Provided
How To Use The Documentation Provided Set-Up Sheet (Printed documentation) User’s Guide (This guide) Software Guide (Electronic documentation) Photo Application Guide (Electronic documentation) Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use.
Page 5: Table Of Contents
Loading Documents...19 General Paper Guidelines...20 Paper Types You Cannot Use ...20 Handling Paper ...20 Recommended Paper And Requirements ...21 Canon Specialty Paper ...21 Selecting The Correct Paper ...22 Canon Specialty Paper ...23 Setting The Paper Thickness Lever ...26 Loading Paper ...27 Loading Paper ...27...
Page 6 Preparing Your Machine For Fax Examples Of Connecting The Telephone Line To The Machine ...82 Using As A Fax Only ...82 Connecting A Telephone Or Answering Machine...82 Setting The Telephone Line Type ...83 Registering Sender Information ...84 Guidelines For Entering Numbers, Letters, And Symbols ...85 Entering The Date And Time ...86 Registering Your Fax/Telephone Number...
Page 7 13 Troubleshooting Software...123 Problems Installing And Uninstalling Software ...123 MP Drivers/MP Toolbox ...123 MP Toolbox Only ...123 MP Drivers Only...123 General ...125 Paper Is Jammed ...125 Removing Jammed Paper ...125 The Cover Cannot Be Closed ...126 The Inner Cover Cannot Be Closed...126 The Paper Output Tray Cannot Be Closed ...126 The Paper Output Tray Cannot Be...
Page 8 Pre-installation Requirements For Canon Facsimile Equipment ...172 Specifications...174 General Specifications ...174 System Requirements...176 Ink Specifications ...176 Copy Specifications...176 Photo Print Specifications ...176 Fax Specifications ...177 Telephone Specifications ...177 Print Specifications ...178 Scan Specifications...178 Canon Limited Warranty --- (USA Only) ...179 Index ...181...
Page 9: Reading The Document
Reading The Document Symbols Used In This Guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
Page 10 Keys Used In This Guide Please read the descriptions below of notations of keys and messages used in this guide. [key name] Text enclosed in these brackets indicates a key on the operation panel of the machine or an item on the computer to be manipulated. Example: [Color] <message>...
Page 11: Introduction
Chapter Introduction Features Of Your Machine Thank you for purchasing the Canon MP390. Your machine incorporates the following functions in one simple-to-operate device: Desktop photo printer . . Prints photo-quality images from any digital camera or memory card, Copier ....Makes color or black & white copies. Also, applies advanced copy Fax .
Page 12: Main Components And Their Functions
Used to load a document to be processed. Used to connect a PictBridge- or Canon Bubble Jet Direct-compatible digital camera or digital video camcorder to the machine when printing images directly from the camera. For details, see page 65.
Page 13 Rear view and interior External device jack Connects the external device. Telephone line jack Connects the telephone line. Power connector USB connector (for computer) Access lamp Card slot Memory card eject button Print head holder Inner cover Scan unit Paper thickness lever Chapter 1 Used to connect the power cord to the machine.
Page 14: Operation Panel
Operation Panel This section describes the keys on the operation panel, and their functions and locations. [ON/OFF] key [SCAN] key [PHOTO PRINT] [Photo Index Sheet] [Menu] key (–)] and [ (+)] keys [Set] key Numeric keys [Color] key [Black] key [Stop/Reset] key Introduction Turns the machine ON and OFF.
Page 15 [Tone] key [Redial/Pause] key [Directory] key [Additional Functions] key [FAX] key [COPY] key Alarm lamp LCD (Liquid Crystal Display) NOTE • The power cannot be turned OFF with [ON/OFF] when the machine is operating. • Your machine performs a print head cleaning every time you plug in the machine. This ensures optimum print quality but also consumes a small amount of ink during the cleaning process.
Page 16: Menu Flow
Menu Flow Refer to this menu flow when setting features of this machine. NOTE For details on Special Copy features, see Chapter 3. COPY ENLARGE/REDUCE PRESET RATIO ZOOM FIT-TO-PAGE PAPER SELECT SIZE TYPE DENSITY IMAGE QUALITY SPECIAL COPY 2 on 1 BORDERLESS COPY IMAGE REPEAT MIRROR IMAGE...
Page 17 NOTE For details on the Photo Print mode and Photo Index Sheet features, see Chapter 4. PHOTO PRINT PHOTO PRINT MODE INDEX SELECT PAPER SIZE SELECT PAPER TYPE PRINT DATE VIVID PHOTO ALL IMAGES SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT PRINT DATE VIVID PHOTO...
Page 18 NOTE • For details on Additional Functions, see Chapter 14. • Default settings are shown in bold type. Additional Functions USER DATA FAX SETTINGS RECEIVE MODE FAX/TEL AUTO SW FAX ONLY MODE DRPD MANUAL MODE ANS.MACHINE MODE MEMORY REFERENCE REPRINT SAVED FAX PRINT DOCUMENT DOC.
Page 19 INK VOLUME LOW INK WARNING INK COUNT RESET MAINTENANCE NOZZLE CHECK CLEANING HEAD REFRESHING ALIGN PRINT HEAD ROLLER CLEANING CALIBRATION QUIET PRINTING EXTENSION AMOUNT AUDIBLE TONES KEYPAD VOLUME ALARM VOLUME CARD PROTECT DISPLAY LANGUAGE DAYLGHT SAV TIME POWER SAVE TIMER Chapter 1 BLACK INK CHANGED? COLOR INK CHANGED?
Page 20: Document And Paper Handling
Chapter Document And Paper Handling Document Requirements The documents you load on the platen glass for copying, faxing, or scanning must meet these requirements: Document • All types of paper documents Type • Photographs • Books Max. 8 1/2 in. × 11 3/4 in. Size (W ×...
Page 21: Loading Documents
Loading Documents To copy, fax, or scan a document, set it on the platen glass. NOTE Make sure any glue, ink, or correction fluid on the document is completely dry before loading. Lift the document cover. Load your document on the platen glass. •...
Page 22: General Paper Guidelines
• Place the paper back into its packet when not using it, and store out of direct sunlight in a place where the temperature and humidity are low. Document And Paper Handling ) *Other than Canon genuine paper. Chapter 2...
Page 23: Recommended Paper And Requirements
Paper Type Plain paper Envelopes Canon Specialty Paper Canon recommends that you use genuine Canon paper to insure optimal print quality. Paper Type High Resolution Paper Glossy Photo Paper Matte Photo Paper...
Page 24: Selecting The Correct Paper
Printing from • You may be able to load other envelopes, your computer but Canon cannot guarantee consistent performance. • Do not use the following types of envelopes since they may cause problems: - Envelopes with windows, holes, perforations, cutouts, double flaps, pressure seals, and peel-off sealing strips.
Page 25: Canon Specialty Paper
Canon Specialty Paper Canon recommends that you use genuine Canon paper to insure optimal print quality. Paper Type Size High Letter (8 1/2 in. × 11 in./ Resolution 215.9 mm × 279.4 mm) Paper (8 1/4 in. × 11 3/4 in./ 210 mm ×...
Page 26 Paper Type Size Photo Paper Letter (8 1/2 in. × 11 in./ Plus Glossy 215.9 mm × 279.4 mm) (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) 4" × 6"* (4 in. × 6 in./ 101.6 mm × 152.4 mm) 5"...
Page 27 Paper Type Size Transparen- Letter (8 1/2 in. × 11 in./ cies 215.9 mm × 279.4 mm) (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) T-Shirt Letter (8 1/2 in. × 11 in./ Transfers 215.9 mm × 279.4 mm) Chapter 2 Purpose Guidelines And Restrictions...
Page 28: Setting The Paper Thickness Lever
Setting The Paper Thickness Lever The paper thickness lever adjusts the gap between the print head and the paper to accommodate the thickness of various paper types. Before printing, be sure to set the paper thickness lever. IMPORTANT Set the paper thickness lever to the left when receiving faxes. Follow this procedure: Lift the scan unit until it locks into place When the machine is ON, the paper output tray...
Page 29: Loading Paper
Press [ ]. NOTE When not replacing an ink tank, be sure to press [ ], and no other key. Loading Paper Loading Paper IMPORTANT Load plain paper (letter- or A4-size) when receiving faxes. Follow this procedure: Set the paper thickness lever to the right or left according to the paper type.
Page 30: Loading Envelopes
Loading Envelopes Follow this procedure: Set the paper thickness lever to the right. NOTE For details on setting the paper thickness lever, see page 26. Open the multi-purpose tray, then pull out the tray extension. Prepare the envelopes for loading. IMPORTANT •...
Page 31 Place the stack of envelopes (print side up) in the multi-purpose tray pinch the paper guide the left side of the stack Load the envelopes in the multi-purpose tray with the short side down. IMPORTANT Make sure the stack does not exceed the paper limit mark Chapter 2 , and...
Page 32: Copying
Chapter Copying Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Setting The Paper Size And Type For copying using the operation panel, you need to set the size and type of paper loaded in the multi-purpose tray.
Page 33: Making Copies
– <OTHER>: NOTE In order to obtain optimal quality print results, when copying photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. Press [Set]. Making Copies When making color or black & white copies, you can adjust the print resolution and density. You can also change reduction or enlargement settings.
Page 34: Adjusting Image Quality
Press [Color] for color copying, or [Black] for black & white copying. The machine starts copying. NOTE • To cancel copying, press [Stop/Reset]. • The machine can also receive faxes in copy mode (when [COPY] is pressed). Adjusting Image Quality You can adjust the image quality according to the document to be copied.
Page 35: Adjusting Exposure (Density)
Adjusting Exposure (Density) Exposure (density) is the degree of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference between bright and dark areas. You can adjust the exposure between nine gradations.
Page 36: Using Custom Copy Ratios
Use [ ] or [ ] to select the copy ratio. – <25% MIN.>: – <95% A4→LTR>: – <100%>: × – <170% 5" 7"→LTR>: × – <212% 4" 6"→LTR>: – <400% MAX.>: NOTE Pressing the numeric keys while setting the preset copy ratio switches to the custom copy ratio (zoom copy) setting.
Page 37: Copying An Image To Fit The Page
Copying An Image To Fit The Page If the document to be copied is larger or smaller than the specified paper size, you can automatically reduce or enlarge the image to fit the size of the paper you are printing on. NOTE Some document sizes may not be correctly detected.
Page 38: Copying Two Pages To Fit Onto A Single Page
Copying Two Pages To Fit Onto A Single Page This feature enables you to copy two documents onto a single sheet of paper, by reducing and rotating each image 90 degrees. NOTE • If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try copying again.
Page 39: Borderless Copying
If a paper size setting other than <LTR> or <A4> is selected, the LCD displays the following message. SIZE : < TYPE : • Use [ ] or [ ] to select either <LTR> or <A4>, then press [Set]. • Use [ ] or [ ] to select the paper type, then press [Set]. Press [Color] for color copying, or [Black] for black &...
Page 40 Follow this procedure: Load the document on the platen glass. Press [COPY]. Use [ ] or [ ] to select the number of copies, or enter the number using the numeric keys (max. 99 copies). NOTE For the maximum load limit for the paper you are using in the multi-purpose tray, see page 21. Adjust the settings for your document as necessary.
Page 41: Repeating An Image On A Page
Repeating An Image On A Page This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number.
Page 42 Press [Set]. IMAGE REPEAT AUTO Use [ ] or [ ] to select <AUTO> or <MANUAL>. If you select <AUTO>: 1. Press [Set]. 100% REPEAT 2. Go to step 9. If you select < MANUAL 1. Press [Set]. VERTICAL HORIZONTAL 2.
Page 43: Creating A Mirror Image
Creating A Mirror Image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented correctly when ironed onto fabric. Document NOTE Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 21) Follow this procedure: Load the document on the platen glass.
Page 44: Shrinking An Image To Fit The Page
Shrinking An Image To Fit The Page With this feature, you can copy an image so it does not crop the fringe area. Follow this procedure: Load the document on the platen glass. Press [COPY]. Use [ ] or [ ] to select the number of copies, or enter the number using the numeric keys (max.
Page 45: Photo Printing From A Memory Card
Chapter Photo Printing From A Memory Card There are several ways you can print photos directly from a memory card, without using a computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set printing options.
Page 46: Compatible Memory Cards
Compatible Memory Cards The following cards are compatible with the machine. They are inserted into the card slots as described below: Left Card Slot MEMORY STICK SmartMedia CAUTION When using an xD-Picture Card, make sure to insert the xD-Picture Card into a CompactFlash card adapter (must be purchased separately) before inserting it into the card slot of the machine.
Page 47: Inserting/Removing A Memory Card
Inserting/Removing A Memory Card Inserting A Memory Card There are two ways of inserting a memory card depending on the type of memory card: one is to insert a memory card directly into the card slot, and the other one is to insert a memory card through a CompactFlash card adapter (must be purchased separately).
Page 48: Removing A Memory Card
NOTE If the memory card cannot be read, check that: – the memory card or CompactFlash card adapter containing the memory card is inserted all the way into the card slot. – you are using a compatible memory card. – your memory card contains image data. Removing A Memory Card Follow this procedure: CAUTION...
Page 49: Convenient Printing Functions
Convenient Printing Functions You can select print setting options, such as printing photographs without borders and printing blues and greens in landscape scenery photographs brighter. Setting Borderless Printing This feature enables you to print colored images so that they fill the entire page without borders. Without borders NOTE You can set borderless printing in the following printing methods.
Page 50: Setting Vivid Photo Printing
To adjust the amount of image that extends off the paper (extension amount): 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select <5.EXTENSION AMOUNT>. USER DATA 5.EXTENSION AMOUNT 3. Press [Set]. EXTENSION AMOUNT 4. Use [ ] or [ ] to select the extension amount. –...
Page 51: Setting Date Printing
8. Use [ ] or [ ] to enable or disable vivid photo printing. – OFF: Disables vivid photo printing. – ON: Enables vivid photo printing. NOTE • Printing will take longer when this setting is enabled. • This cannot be used when <PLAIN PAPER> is selected for the paper type. Setting Date Printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index...
Page 52: Printing By Using The Photo Index Sheet
Printing By Using The Photo Index Sheet With this machine, you can easily print photographs using a Photo Index Sheet, by filling in the appropriate circles to select print options and photographs you want to print. Simply scanning a Photo Index Sheet prints the selected photographs according to the selections you have made. Follow this procedure: Turn ON the machine, and load letter- or A4-size paper in the multi-purpose tray.
Page 53 Use [ ] or [ ] to select <PRINT>. [PHOTO INDEX SHEET] < PRINT > Press [Set]. If 30 or fewer images are stored on the memory card: 1. The Photo Index Sheet is printed. 2. Go to step 8. If 31 or more images are stored on the memory card: SHEET (LTR or A4) ALL PAGES...
Page 54 2. Use [ ] or [ ] to select the first recorded date of photographs you want to print. DATE: From 06/04/2003 3. Press [Set]. DATE: To 06/04/2003 4. Use [ ] or [ ] to select the last recorded date of photographs you want to print. DATE: To 06/08/2003 5.
Page 55 Move the paper thickness lever left Load the Photo Index Sheet on the platen glass. When loading the Photo Index Sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the platen glass.
Page 56: Printing All Images
Printing All Images This printing method creates individual prints of all photographs stored on a memory card. Follow this procedure: Turn ON the machine, and load the correct paper in the multi-purpose tray. NOTE • For details on paper, see page 21. •...
Page 57 – <OTHER PHOTO PAPER>: Suitable when using photo paper other than that described above NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 58: Index Printing
Index Printing With this machine, you can print an index to check all the image data on the memory card, and select the settings for individual images and print them according to your preference. The operation flow is as follows: Print an index to see thumbnails of all the images on the memory card.
Page 59: Printing An Index
NOTE • You may not be able to print photographs if the file size is too large (4800 dpi × 3600 dpi or more). Try printing the photograph from your computer. (See page 74) • For details on vivid photo printing, see page 48. •...
Page 60 – <OTHER PHOTO PAPER>: NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>. • We do not recommend using plain paper for photo printing.
Page 61: Printing A Single Image
Printing A Single Image This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image number assigned to the photograph. To print an index, see page 57. Follow this procedure: Turn ON the machine, and load the correct paper in the multi-purpose tray.
Page 62 –<OTHER PHOTO PAPER>: NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. • If you selected <4" <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>. • We do not recommend using plain paper for photo printing.
Page 63: Printing A Range Of Images
Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • The image printed is enlarged or reduced automatically according to the paper size printed onto. Depending on the paper size you are printing onto, image cropping may occur, with or without using the borderless printing feature.
Page 64 3. Press [Set]. 4.LAST IMAGE: 4. Use [ ] or [ ] to select the last image number you want to print, or enter the number using the numeric keys. Press and hold down [ ] or [ ] to quickly advance through the image numbers. 5.
Page 65 NOTE • In order to obtain optimal quality print results, when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. • If you selected <4"×6"> or <5"×7"> in step 9, you can only select <PHOTO PAPER PRO>, <PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
Page 66: Dpof (Digital Print Order Format) Printing
DPOF (Digital Print Order Format) Printing This printing method prints photographs according to the DPOF settings specified on your digital camera. NOTE For information on how to set the DPOF functions, see the manual supplied with your digital camera. The machine supports the following DPOF functions: •...
Page 67: From A Digital Camera
When printing directly, use the USB cable supplied with your digital camera. NOTE • To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon “Bubble Jet Direct”-compliant digital cameras. For details on PictBridge, see Direct Printing for PictBridge-compliant Digital Cameras.
Page 68: Photo Printing Directly From A Digital Camera
Paper Types For A Digital Camera You can use the following genuine Canon paper: Digital Camera Setting Card #1 Photo Paper Pro Card #2 Photo Paper Plus Glossy Card #3 Photo Paper Plus Glossy Photo Paper Pro or Photo Paper Plus Glossy...
Page 69: Printing Directly From A Digital Camera
Printing Directly From A Digital Camera This section describes how to connect a digital camera to the machine and how to print photographs. The instructions are written based on Bubble Jet Direct technology. The menus for navigating using the camera may vary depending on the camera. IMPORTANT •...
Page 70 NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to your digital camera user’s manual. • For print error messages and troubleshooting, see page 147. • For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the manual supplied with your digital video camcorder.
Page 71: Becoming Familiar With The Software
Chapter Becoming Familiar With The Software Installing The Software If you have not already installed the software contained on the Setup CD-ROM supplied with this machine, please do so now. For instructions, see Software Guide. NOTE For details on all features of the software, see Software Guide, located on your Setup CD-ROM. System Requirements To successfully install and use the software, your system must meet the following requirements: CD-ROM drive, or access to one over a network connection...
Page 72 If using the machine with USB 2.0 Hi-Speed: This machine is equipped with a USB 2.0 Hi-Speed interface. Hi-Speed USB mode greatly increases data-transfer rates. However, to use this mode, you must connect it to a computer equipped with a USB 2.0 Hi-Speed interface by using a corresponding USB 2.0 Hi-Speed cable. Requirements to connect via USB 2.0 Hi-Speed: Operating System Microsoft Windows 2000...
Page 73: Software Components
Adobe Acrobat Reader Using The MP Toolbox To Scan Images Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP Toolbox. The MP Toolbox enables you to scan a document or images to your computer, and process and save it.
Page 74: Uninstalling, Reinstalling The Software
Administrator. IMPORTANT When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the software. Uninstalling The MP Toolbox Follow this procedure: Close any open software applications, including the MP Toolbox and virus checkers.
Page 75: Uninstalling The Mp Drivers
Follow this procedure: Close any open software applications, including virus checkers. Click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. In [Please select the device to delete], select the name of this machine ([MP390 Series]), then click [Perform].
Page 76: Printing From Your Computer
Chapter Printing From Your Computer Before Printing Before printing, confirm the following: Is The Software (MP Drivers) Installed? If the software is not yet installed, see Software Guide, located on your Setup CD-ROM. Is The Machine Specified As [Set as Default Printer]? You can confirm whether the machine is specified as [Set as Default Printer] by opening the [Printers] screen in an application software.
Page 77: Printing Documents
Printing Documents Installing the MP Drivers enables you to print from application software supporting a print function. The print procedure varies slightly depending on the application software. The basic print procedure is explained here. For the actual operation, see the manuals of the application software to be used for printing.
Page 78: Canceling Printing
Canceling Printing You can cancel printing either before or after the machine starts printing. Canceling before the machine starts printing 1. In the [Print] dialog box, click the button to cancel printing. This in most cases will be [Cancel]. Canceling after the machine starts printing 1.
Page 79: Changing Print Settings With The Print Advisor
Changing Print Settings With The Print Advisor Follow this procedure: Open the document in the application software, and select the command to print. This in most cases will be [Print] in the [File] menu or toolbar. In the [Print] dialog box, click [Properties]. In the [Properties] dialog box, on the [Main] tab, click [Print Advisor].
Page 80: Scanning
Chapter Scanning About Scanning Images You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap format. And you can process that data by using the supplied application software to create original images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to convert scanned paper documents to text data.
Page 81: Scanning Using The Mp Toolbox
Load the document on the platen glass. (See page 19) On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. The MP Toolbox opens.
Page 82: Scanning From An Application Software
With Windows XP, you can use the ScanGear MP (TWAIN) or the WIA driver as the scanner driver. – When using ScanGear MP, select [Canon MP390]. – When using a WIA driver, select [WIA Canon MP390]. Scanning Ex: Settings screen for [Mail] button...
Page 83: Scanning With The Operation Panel Of The Machine
In the scanner driver dialog box, preview the scan and make adjustments if necessary. (See Software Guide, located on your Setup CD-ROM) Click [Scan]. When scanning is complete, the scanned image will appear in the application software’s display area. Scanning With The Operation Panel Of The Machine By pressing [Color] or [Black] on the machine, you can scan documents to your computer.
Page 84: Preparing Your Machine For Fax
Chapter Preparing Your Machine For Fax Examples Of Connecting The Telephone Line To The Machine Typical examples of connecting the machine are described below. The machine cannot send/ receive faxes if the connection is incorrect. Connect the machine correctly. Using As A Fax Only Telephone line (analog) Connecting A Telephone Or Answering Machine Telephone line (analog)
Page 85: Setting The Telephone Line Type
Setting The Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN (Integrated Services Digital Network) or ADSL (Asymmetric Digital Subscriber Line) connections, contact the telephone company or service provider to confirm your line type.
Page 86: Registering Sender Information
Registering Sender Information In the United States, FCC rules governing the use of facsimile equipment state that your fax/ telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission. Your machine has been designed to print this information at the top of every fax you send.
Page 87: Guidelines For Entering Numbers, Letters, And Symbols
Guidelines For Entering Numbers, Letters, And Symbols Follow this procedure: Press [ ] to switch to letter mode (:A) or number mode (:1). You can see what mode you are in by the character displayed on the top right corner of the LCD. NAME Use the numeric keys to enter a character.
Page 88: Entering The Date And Time
Entering The Date And Time CAUTION When your machine is connected to a computer, even if the date and time are entered from the operation panel of the machine, the date and time will be read from your computer when you start the computer or disconnect and connect the USB cable.
Page 89: Directory Dialing
Use [ ] or [ ] to select <3.UNIT TEL NUMBER>. USER SETTINGS 3.UNIT TEL NUMBER Press [Set]. UNIT TEL NUMBER Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces). To enter a plus sign (+) before the number, press [#]. NOTE For details on how to enter or delete numbers, see page 85.
Page 90 Press [Set]. TEL# REGISTRATION Use [ ] or [ ] to select a directory dialing number (01 to 40). Press [Set] twice. TEL NUMBER ENTRY Use the numeric keys to enter the fax/telephone number you want to register (max. 40 digits, including spaces, pauses and tone). NOTE •...
Page 91: Changing Or Deleting An Entry
Changing Or Deleting An Entry Follow this procedure: To change a registered number: 1. Follow the procedures from step 1 to 5 under “Registering Directory Dialing.” 2. Use [ ] to delete the registered number. 3. Use the numeric keys to enter the new number. NOTE For details on how to enter or delete characters, see page 85.
Page 92: Printing The Directory Dial List
Printing The DIRECTORY DIAL List You can print a list of the recipients registered for directory dialing. You may want to keep the list near your machine to refer to it when dialing. Follow this procedure: Press [Additional Functions], and then press [Set]. Use [ ] or [ ] to select <3.REPORTS/LISTS>.
Page 93: Setting Daylight Saving Time
Setting Daylight Saving Time You can set your machine to automatically change the time by registering the day and time that daylight saving begins and ends. Follow this procedure: Press [Additional Functions]. Use [ ] or [ ] to select <9.DAYLGHT SAV TIME>. Press [Set].
Page 94 Press [Set] twice. TIME Use the numeric keys to enter the time (in 24-hour format) when daylight saving starts. Precede single digit with a zero. Press [Set] three times. MONTH Use [ ] or [ ] to select the month when daylight saving ends. Press [Set] twice.
Page 95: Summary Of Reports And Lists
Summary Of Reports And Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Report Or List ACTIVITY REPORT DIRECTORY DIAL USER’S DATA LIST DOCUMENT MEMORY LIST TX (Transmission) REPORT...
Page 96: Activity Report
ACTIVITY REPORT The machine is factory-set to print an ACTIVITY REPORT after every 20 transactions. You can also disable automatic printing of this report. NOTE For details on the ACTIVITY REPORT setting, see page 154. Printing The ACTIVITY REPORT Follow this procedure: Press [Additional Functions], and then press [Set].
Page 97: Tx Report
TX REPORT Your machine can print a TX (transmission) REPORT after sending a document. You can set the machine to print every time it sends a document, or only when an error occurs. Alternatively, you can disable printing of a report. NOTE •...
Page 98: Sending Faxes
Chapter Sending Faxes Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading them, see Chapter 2. Flow Of Sending Faxes The operation flow of sending faxes is as follows: Load the document or photograph you want to send on the platen glass.
Page 99: Before Sending Faxes
Before Sending Faxes The machine enables you to adjust the resolution and scan contrast to suit the type of document. Adjusting The Image Quality (Fax Resolution) You can adjust the image quality (fax resolution) of the document you send. The higher the image quality, the better the output quality at the other end, but the slower the transmission speed.
Page 100: Sending Methods
Sending Methods There are two methods of sending faxes: • Sending from your machine (memory sending) • Sending from your computer (See Software Guide) This section explains how to use these methods. Sending From Your Machine (Memory Sending) Follow this procedure: Load the document on the platen glass.
Page 101: How To Use Directory Dialing
How To Use Directory Dialing You can dial the number easily when the recipient’s fax/telephone numbers are registered in the directory. NOTE <NO DATA> appears on the LCD if no fax/telephone number is registered in the directory. For details on registering directory dialing, see page 87.
Page 102: Documents Stored In Memory
Documents Stored In Memory CAUTION If you turn OFF the machine, all the documents stored in memory are deleted. Send or print all the necessary documents stored in memory before turning OFF the machine. Printing A List Of Documents In Memory The machine can print a list of documents stored in memory (DOC.
Page 103 If you select <2.PRINT DOCUMENT>: 1. Press [Set]. 2. Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the numeric keys. If you are unsure of the transaction number, print the DOC. MEMORY LIST. (See page 100) 3.
Page 104: Checking A Document's Details In Memory
Checking A Document’s Details In Memory When selecting a document in memory to be printed or deleted, you can check its details on the LCD as follows: PRINT DOCUMENT TX/RX NO. Transaction number (TX/RX NO.) • A transaction number between 0001 and 4999 is a document being sent. •...
Page 105: Sending/Receiving Using Ecm
Hang up the handset. Sending/Receiving Using ECM This machine is set to send/receive faxes in ECM (Error Correction Mode). Checking the sending and receiving condition at the sending end and the receiving end respectively, ECM automatically corrects errors caused by telephone line trouble. NOTE •...
Page 106: Receiving Faxes
Chapter Receiving Faxes Flow Of Receiving Faxes The operation flow of receiving faxes is as follows: Load paper in the multi-purpose tray. (See page 27) Select the receive mode. If you want to receive faxes automatically as well as voice calls: <FAX/TEL AUTO SW>...
Page 107: Receive Modes
Receive Modes The machine provides the following five receive modes. Select the receive mode according to your needs. IMPORTANT The machine cannot receive faxes when the power is turned OFF. Press [ON/OFF] to turn the power NOTE The machine can receive faxes in any mode, such as copy mode (when [COPY] is pressed), fax mode (when [FAX] is pressed), scan mode (when [SCAN] is pressed), or photo print mode* (when [PHOTO PRINT] is pressed).
Page 108: If You Have Subscribed To A Distinctive Ring Pattern Detection (Drpd) Service With Your Telephone Company
If You Have Subscribed To A Distinctive Ring Pattern Detection (DRPD) Service With Your Telephone Company: Select <DRPD>. • When you receive a fax call: • When you receive a voice call: Setting The Ring Pattern Your telephone company will assign a distinctive ring pattern to each number when you order the DRPD service.
Page 109: Setting The Receive Mode
Setting The Receive Mode Follow this procedure: Press [Additional Functions]. Press [Set] twice. RECEIVE MODE FAX/TEL AUTO SW Use [ ] or [ ] to select the receive mode. – <FAX/TEL AUTO SW>: – <FAX ONLY MODE>: – <DRPD>: – <MANUAL MODE>: –...
Page 110: Memory Receiving
Memory Receiving If paper has run out, ink has run low, or a paper jam occurs while receiving faxes, the fax will be stored in memory, and the LCD will display a message such as <RECEIVED IN MEMORY>. The fax stored in memory will be printed when paper is reloaded, the ink tank is replaced, or the paper jam is cleared.
Page 111: Maintenance
Chapter Maintenance IMPORTANT • When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the print head is protected by the cap to prevent the ink from drying. When unplugging the power cord, be sure to unplug it after turning OFF the machine with [ON/OFF]. •...
Page 112: Replacing An Ink Tank
• To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
Page 113 Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank. CAUTION • Do not remove the print head from the machine. • Remove one ink tank at a time. • Do not touch the round shaft film , film cable part)
Page 114: Resetting The Ink Counter
Return the scan unit to its original position. The LCD displays a message asking if you replaced an ink tank. INK TANK CHANGED? - YES Press [ ]. The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES If you replaced the black ink tank, press [ ].
Page 115: Checking The Ink Level
Press [Set]. INK VOLUME 1.LOW INK WARNING Use [ ] or [ ] to select <2.INK COUNT RESET>. INK VOLUME 2.INK COUNT RESET Press [Set]. The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NOTE Do not press any keys other than [ ] or [ ].
Page 116: Maintaining The Print Head
If there is no improvement, Step 4 Replace the ink tanks. (See page 110) If there is no improvement, The print head may be damaged. Contact the Canon Customer Care Center. Maintenance Step 1 If the print head position patterns are not uniform, Step 2 Align the print head.
Page 117: Printing The Nozzle Check Pattern
Printing The Nozzle Check Pattern The nozzle check pattern shows whether the print head is operating properly. NOTE You can also print the nozzle check pattern from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: Load letter- or A4-size plain paper in the multi-purpose tray.
Page 118: Confirming The Nozzle Check Pattern
Confirming The Nozzle Check Pattern This section describes how to confirm the nozzle check pattern and the print head position pattern. NOTE If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the relevant ink tank.
Page 119: Cleaning The Print Head
Cleaning The Print Head If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
Page 120: Aligning The Print Head
Aligning The Print Head If you have printed the nozzle check pattern (see page 115) and determined that the print head needs aligning, align it from the operation panel. NOTE You can also align the paper from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: Load letter- or A4-size plain paper in the multi-purpose tray.
Page 121: Using The Calibration Function
Press [Set]. CHANGE H VALUE Repeat steps 8 and 9 for columns B to K. Using The Calibration Function If the color tone of copies or scans of photos differs from that of the original, you can use the calibration function to adjust the color tone printed. Follow this procedure: Press [Additional Functions].
Page 122: Setting The Power Save Timer
Setting The Power Save Timer Power Save mode allows the scanning lamp is shut off, based on the length of time you specify using the Power Save Timer setting. If you perform an operation immediately after recovering from Power Save mode, the image may not be correctly read by the machine. If you use the machine frequently, we recommend that you set the Power Save Timer to <4 HOURS>...
Page 123: Cleaning Your Machine
Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary documents stored in memory before turning OFF the machine.
Page 124 When cleaning has finished, repeat steps 2 to 6 for a total of three times. Load letter- or A4-size plain paper in the multi-purpose tray and repeat steps 2 to 6 an additional three times. Maintenance Chapter 12...
Page 125: Troubleshooting
Software is not installed correctly. If you have not followed the installation procedure correctly, Other applications are open. The computer has an old version of the software installed. (Canon MultiPASS is registered as a startup item in the Start menu program.)
Page 126 Cause Other applications, including anti-virus software, are running in the background. Uninstallation was completed, but the [Canon] folder remains in the [Start] menu. Cause MP Drivers were uninstalled prior to uninstalling the MP Toolbox. The message <Version conflict> appears on your computer (Windows 98).
Page 127: General
General Paper Is Jammed Removing Jammed Paper If <CLEAR PAPER JAM> and <PRESS SET KEY> are displayed on the LCD, follow this procedure to clear the paper jam. If a paper jam occurs when receiving a fax, that fax will be stored in memory and printed automatically when you clear the jam and press [Set].
Page 128: The Cover Cannot Be Closed
If There Are Repeated Paper Jams Paper jams can occur repeatedly when the roller is not operating correctly, or paper is not loaded correctly. Paying attention to the following points, reload the paper or clean the roller. Cause The roller is not clean. The sheets of paper stick together.
Page 129: When The Alarm Lamp Flashes
If the Alarm lamp still flashes even after you have turned the power ON again: Contact the Canon Customer Care Center. Securely connect the power cord to the machine and wall outlet. when you connect the power cord and press [ON/OFF].
Page 130: Problems Outputting
Move the paper thickness lever to the correct position according to the paper type. (See page 21) Use recommended paper. (See page 21) Set to the paper type loaded. (See page 30) Action ) paper for non-Canon branded Chapter 13...
Page 131: Paper Curls
Set the side to be copied face down. Copying an original file may provide improved output quality compared to making a copy of a document that has been digitally printed. Action Action ) paper for non-Canon branded Action Action Troubleshooting...
Page 132: Memory Card
Cause The platen glass or the inside of the document cover is dirty. You are copying documents such as photographs or illustrations with fine mode. Memory Card Memory Card Problems Memory Card Is Not Recognized Cause The memory card is not correctly inserted into the card slot.
Page 133: Cannot Print Correctly From The Memory Card
Cannot Print Correctly From The Memory Card Cause “?” is printed in the index. Cannot Write To A Memory Card From PC Cause <CARD PROTECT> is set to <ON> or Photo Print mode is entered. Cannot write to an SD Secure Digital memory card.
Page 134: The Machine Does Not Appear In [Hardware Devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000)
The Machine Does Not Appear In [Hardware devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000) Cause In the case of a multi-function machine, the machine does not appear in [Hardware devices] in the [Add/Remove Hardware] dialog box. In Windows Explorer, You Cannot Display [Thumbnails] (Windows 2000) Cause <CARD PROTECT>...
Page 135: Printing (From Computer)
Printing (From Computer) Problems Printing From Your Computer Cause The background of the BJ Status Monitor picture is yellow or red. Trying to print in DOS. Not enough memory in the application. The page setting or print setting in the application is incorrect. The hard disk does not have enough available space.
Page 136: Cannot Print To A Shared Printer
Cannot Print To A Shared Printer Cause The server (the computer to which the machine is connected) is not turned ON. The server is not set up for printer sharing. The server is not set up to allow your system access to the shared printer.
Page 137: Cannot Receive Faxes Automatically
Cannot Receive Faxes Automatically Cause The receive mode displayed on the bottom left of the LCD is not <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode>. Machine Does Not Switch Automatically Between Voice And Fax Calls Cause The receive mode displayed on the bottom left of the LCD is not <FaxTel>, <DRPD>, or <AnsMode>.
Page 138: Repeated Errors Occur When You Receive A Fax
Repeated Errors Occur When You Receive A Fax Cause The reception start speed <RX START SPEED> is set to 33600bps. The sender’s fax machine is not operating normally. Problems Sending Faxes Cannot Send A Fax Cause The Alarm lamp is flashing. The telephone line is connected to jack.
Page 139: Cannot Send A Fax Using Error Correction Mode (Ecm) Method
Cause The document is not loaded with the side to be scanned face down. The scanned area does not cover the entire document. The document is not set flat on the platen glass. You are scanning thick (max. 3/4 in./20 mm) or curled documents. Cannot Send A Fax Using Error Correction Mode (ECM) Method Cause...
Page 140: If The Power Disconnects Unexpectedly
If The Power Disconnects Unexpectedly Cause There is a power failure or you accidentally disconnected the power cord. Troubleshooting User data and directory dialing settings are stored using the internal battery. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: •...
Page 141: Scanning
Other Hardware], then [Scanners and Cameras]. (Other Windows: Double-click [Scanners and Cameras].) 4. In the [Scanners and Cameras] window, if [WIA Canon MP390] (Other Windows: [Canon MP390]) is present, the machine is recognized. If not, uninstall the software and reinstall it.
Page 142 Cause The hard disk does not have enough available memory. The resolution is low. The image is not displayed at 100% magnification in the application. There is moire when you scan printed material. The monitor display colors are set too low. The scanning area is not specified.
Page 143: You Tried To Create A Multi-Page Pdf, But Were Not Able To Scan Multiple Documents
You Tried To Create A Multi-page PDF, But Were Not Able To Scan Multiple Documents Cause The ScanGear MP (Advanced Mode) setting in the [Preferences] dialog box is incorrect. When You Click A Button On The MP Toolbox, An Unwanted Application Opens Cause In the MP Toolbox, the application...
Page 144: Cannot Scan Correctly With Multi-Scan
Cannot Scan Correctly With Multi-Scan Cause The position or orientation of the documents is incorrect. The document is not set flat on the platen glass. You are using an application that cannot scan multiple images successively. You are scanning thick (max. 3/4 in./20 mm) or curled documents.
Page 145: Lcd Messages
LCD Messages Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause of the error and take corrective actions according to the list. Message Cause The machine is waiting to AUTO REDIAL redial the recipient’s number because the line was busy or the recipient did not answer...
Page 146 Then press [Set]. Turn OFF the machine, then ON. If the problem is not resolved, contact the Canon Customer Care Center. Clear the paper jam and reload paper in the multi-purpose tray. Press [Set]. If you replaced the color ink tank, press [ ].
Page 147 Message Cause You are unable to turn OFF the DATA IN MEMORY machine with [ON/OFF] when CANNOT TURN OFF documents are saved in memory. The machine is receiving a fax ECM RX using Error Correction Mode (ECM). The machine is sending a fax ECM TX using Error Correction Mode (ECM).
Page 148 Try switching to another mode or turning the machine OFF and ON. If the message remains, contact the Canon Customer Care Center. Install the print head. Load paper in the multi-purpose tray. Replace an ink tank.
Page 149: Cannot Print Properly From A Digital Camera
Cannot Print Properly From A Digital Camera The following messages may be displayed on the Canon “Bubble Jet Direct” compatible digital camera or digital video camcorder when images are printed directly from them. Take the appropriate action to correct the error.
Page 150 [Set]. Return the scan unit to its original position. • Install a print head. • Contact the Canon Customer Care Center. Press [Stop/Reset] on the machine to recover from the error. Printing can continue for a little while. However, when the waste tank becomes full, printing will be disabled.
Page 151: Appendix
Chapter Appendix This section describes how to change the machine settings, and provides a description of each setting item. How To Change Settings And Explanation Of Their Content Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine.
Page 152: Settings
If you press [Additional Functions]: 1. Use [ ] or [ ] to select the menu 2. Go to step 4. Press [Set]. If you have completed selecting the setting, go to step 6. Scroll through and register settings by the following operations. •...
Page 153: Function Key: [Fax]
Menu: IMAGE QUALITY For details, see page 32. Menu: SPECIAL COPY Name Description Copies two pages on one page (letter- or A4-size 2 on 1 only). Copies without any borders. BORDERLESS COPY Prints multiple copies of an image on a single IMAGE REPEAT sheet.
Page 154: Function Key: [Additional Functions]
Name Description Selects the paper type for the index. SELECT PAPER TYPE Enables/disables date printing. PRINT DATE Enables/disables making colors, especially blues VIVID PHOTO and greens, appear more vibrant. * Available only when <LTR> or <A4> is selected for the paper size. Menu: ALL IMAGES For details, see page 54.
Page 155 Name Description Selects a document stored in memory and prints it. — PRINT DOCUMENT Selects the transaction number (TX/RX NO.) of TX/RX NO. the document you want to print. Prints the DOC. MEMORY LIST. DOC. MEMORY LIST Deletes a document in memory. DELETE DOCUMENT Deletes all the printed documents stored in ALL PRINTED...
Page 156 Name Description Enters the name printed on faxes you send. UNIT NAME Prints sender information at the top of each fax you TX TERMINAL ID send. Selects the position of the sender information TTI POSITION (outside or inside the image area) when sending black &...
Page 157 Name Description Enables/disables automatic printing of a TX REPORT transmission report after sending. If you select <PRINT ERROR ONLY> or REPORT WITH TX <OUTPUT YES>, selects whether the first page of IMAGE the fax is printed under the report (black & white faxes only).
Page 158 Name Description Enables/disables automatic reduction of faxes to RX REDUCTION fit the paper loaded. Selects the direction of the reduction. SELECT REDUCE Selects the speed at which the machine starts RX START SPEED receiving. Enables/disables automatic printing of a reception RX REPORT report after receiving.
Page 159 Menu: QUIET PRINTING Name Description — Enables/disables quiet printing mode (reduces the noise when printing). Menu: EXTENSION AMOUNT Name Description — For borderless printing or copying, selects the amount of image that extends off the paper. Menu: AUDIBLE TONES Name Description Selects the beep volume when pressing the keys on KEYPAD VOLUME...
Page 160: Settings For Paper Types
PHOTO PAPER PLUS GLOSSY OTHER PHOTO PAPER NOTE • In order to obtain optimal quality print results when printing photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy. • We do not recommend using plain paper for photo printing. Appendix...
Page 161: For Photo Index Sheet Printing
For Photo Index Sheet Printing IMPORTANT For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such as recycled paper that is not very white, it may not be read correctly by the machine. Paper Type Settings Available Plain Paper Photo Paper...
Page 162: Displaying Electronic Manuals Stored On
Displaying Electronic Manuals Stored On The Setup CD-ROM Insert the Setup CD-ROM into the disk drive. The Setup screen is displayed. If this screen is not displayed, on the Windows desktop, click [Start], then click [My Computer] for Windows XP (other Windows: double-click [My Computer]).
Page 163 Double-click the icon of the electronic manual you want to open. NOTE Go to the following folder if you want to delete the copied manual. \Program Files\Canon\MP Drivers\MP390360 Not copying manual to your computer: 1. Click [No]. The electronic manual will be displayed without being copied onto your computer's hard disk.
Page 164: About The Software Guide
About The Software Guide The Software Guide is a PDF file included on the Setup CD-ROM. This guide contains the following information: Chapter 1, Installing –System requirements and software –Installing the software –Checking installation –Reading from or writing to a memory card –Setting the default printer –Removing and Reinstalling the software Chapter 2, Printing...
Page 165: About The Photo Application Guide
About The Photo Application Guide The Photo Application Guide, an HTML file included on the Setup CD-ROM, describes the utility software and how to use each software. On the first screen that appears when the Photo Application Guide starts, clicking the title or introduction of each application displays the screen describing the corresponding application.
Page 166: Safety Information
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and contact the Canon Customer Care Center at 757-413-2848. Using the machine in such conditions may result in fire or electrical shock.
Page 167 If these items are dropped or spilled in the machine, turn OFF the power and unplug the power cord immediately with dry hands. Then contact the Canon Customer Care Center at 757-413-2848. Do not use flammable sprays near the machine.
Page 168 CAUTION You may cause injury or damage the machine if you ignore any of these safety precautions. Location Do not block or cover the ventilation port or any openings on the machine with objects, as it may cause the inside of machine to overheat and cause a fire. Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight.
Page 169 – Containers of water or other liquids such as glasses, vases, or pot plants If water does spill inside the machine, turn OFF the power immediately by pressing the [ON/OFF] key, and disconnect the power cord. Then, contact the Canon Customer Care Center at 757-413-2848.
Page 170 When removing paper jammed in the machine, be careful not to get ink on your hands or clothing. If ink gets on your hands or clothing, wash them soon in running water. If you use hot water, the ink may adhere and become difficult to remove. After printing, do not touch the electrical contacts of the print head.
Page 171: Legal Limitations On Use Of Your Product
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, such as the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange) unit without “Call Waiting”...
Page 172: Connection Of The Equipment
The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 173: Fcc Notice
Do not make any changes or modifications to the equipment unless otherwise specified in this guide. If such changes or modifications should be made, you could be required to stop operation of the equipment. One Canon Plaza, Lake Success, NY 11042, U.S.A. Chapter 14 Canon U.S.A. Inc.
Page 174: Users In Canada
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, such as the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange) unit without “Call Waiting”...
Page 175 • This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. • Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Monday-Friday 9:00 am to 8:00 pm EST (excluding holidays) Chapter 14 CANON CANADA INC. 1-800-652-2666 http://www.canon.ca Appendix...
Page 176: Specifications
Specifications General Specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards Multi-purpose tray capacity Appendix 120V/60 Hz • Maximum: Approx. 47.0 W • Standby: Approx. 17.0 W Approx. 18.7 lb./8.5 kg •...
Page 177 Printable areas Chapter 14 Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
Page 178: System Requirements
System Requirements See page 69. Ink Specifications Ink tank colors/capacity * 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with Windows XP printer driver.
Page 179: Fax Specifications
(Based on ITU-T No.1 chart, standard mode.) • Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.) • UHQ™ (Ultra High Quality) image enhancement • Halftones: 64 levels of gray • Density adjustment: 3 levels •...
Page 180: Print Specifications
PPM print speed based on highest speed printer driver setting. 4" × 6" photo print speed based on default printer driver mode using Canon Photo Paper Pro. Print speeds will vary depending on system configuration, software, document complexity, print mode and page coverage.
Page 181: Canon Limited Warranty
Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
Page 182 ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL...
Page 183: Index
Index Numerics (–) and (+) keys 12 2 on 1 copying 36, 151 Access lamp 11 ACTIVITY REPORT 93 printing 94 Additional Functions key 13 menu flow 16 Alarm lamp 13 when flashing 127 All images printing 54 Automatic redialing 99 Black key 12 Borderless copying 37, 151...
Page 184 receiving 104 sending 96 sending from your computer 98 sending from your machine 98 specifications 177 FAX key 13 Fax/telephone number registering 86 Image quality adjusting for copying 32 adjusting for faxing 97 Image repeat copying 39, 151 Index printing printing a range of images 61 printing a single image 59 printing an index 57...
Page 185 ENLARGE/REDUCE 150 EXTENSION AMOUNT 157 FAX RESOLUTION 151 FAX SETTINGS 152 IMAGE QUALITY 151 INK VOLUME 156 MAINTENANCE 156 MEMORY REFERENCE 152 PAPER SELECT 150, 151 PHOTO PRINT MODE 151 POWER SAVE TIMER 158 QUIET PRINTING 157 RECEIVE MODE 152 REPORTS/LISTS 153 RX SETTINGS 155 SCAN CONTRAST 151...
Page 186 nothing displays on the LCD 127 outputting 128 power disconnects unexpectedly 138 printing from a computer 133 printing from a digital camera 147 receiving faxes 134 scanning 139 sending faxes 136 software 123 telephone 137 Receive mode 105 setting 107, 152 Redial/Pause key 13 Redialing 99 automatic 99...

Canon MultiPASS MP390 User Manual

1 Introduction

2 Document and Paper Handling

3 Copying

4 Photo Printing from a Memory Card

5 Photo Printing Directly from a Digital Camera

6 Becoming Familiar with the Software

7 Printing from Your Computer

8 Scanning

9 Preparing Your Machine for Fax

10 Sending Faxes

11 Receiving Faxes

12 Maintenance

13 Troubleshooting

14 Appendix

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Summary of Contents for Canon MultiPASS MP390