Canon MultiPASS L6000 User Manual page 203

Problem
Printout does not
match paper size
Print jobs vanish or you
are printing garbage
The printout curls
Your computer indicates
a device time-out
Chapter 10
Cause
Paper may not be loaded
and aligned correctly in
the multi-purpose tray.
The application's page
size and margin settings
may be incorrect.
The selected printer driver
may be incorrect.
Another Windows application
on your computer may be
trying to communicate with
the printer port the MultiPASS
Background is using. This
conflict can result in strange
printing behavior.
Make sure the MultiPASS
Background is loaded.
Your pages may include a
large amount of toner.
A device time-out occurs when
the computer sends data to the
MultiPASS, but the MultiPASS
does not respond. The
MultiPASS may be unplugged,
not connected to the computer,
or have a paper jam.
Solution
Make sure the paper is loaded
and aligned correctly. See
page 1-9.
Make sure the paper size and
margin set in your application
are correct for the paper in the
multi-purpose tray.
Make sure you select the
MultiPASS printer in your
application.
Turn off spooling in the
MultiPASS Printer Driver.
See page 2-5.
If the MultiPASS Background
icon does not appear on the
bottom of your screen, turn on
the MultiPASS Background.
Remove each sheet as it is
printed. Allow it to dry, then
roll it in the opposite direction
of the curl.
Make sure the MultiPASS
is plugged in, and that its
interface cable is securely
attached to the unit and to
the computer. Clear any paper
jams, and make sure paper is
loaded properly in the multi-
purpose tray.
Troubleshooting 10-17