Canon MultiPASS L6000 User Manual page 202

Problem
Data from computer is
not printed (continued)
The printed output is
not what you expected
10-16 Troubleshooting
Cause
The MultiPASS L6000 may not
be set as the default printer
or the selected printer.
The printer driver may be
configured with the wrong
port.
The computer's parallel port
may be disabled.
There may be a communication
problem between the MultiPASS and the application are
and your computer.
The interface cable may not
be securely connected to the
MultiPASS and the computer.
The interface cable may not
be the correct type.
You may not be using the
correct printer driver.
Previous software settings
may not be cleared.
Solution
Make sure the MultiPASS
L6000 is selected as the default
or current printer.
Make sure MultiPASS
Background is running.
Make sure the MultiPASS
Printer Driver is configured
to use the computer's
parallel port. See page 2-5.
Make sure your computer's
CMOS has the primary
parallel port set to LPT1.
(Your computer should have
a Setup Program that lets you
do this.) See your computer's
documentation.
Make sure the computer
configured correctly for
communicating with the
MultiPASS.
Check the interface cable's
connections.
Make sure you are using a
bi-directional parallel interface
cable that is less than 6.6 feet
(2 m) long.
Make sure you have
selected the MultiPASS
printer in your application.
Make sure the MultiPASS
was cleared of the previous
software settings before the
print job started. See the
application's documentation.
Chapter 10