Printing Problems - Canon MultiPASS L6000 User Manual

Printing Problems

Problem
The light
ALARM
comes on and the
MultiPASS L6000
beeps while printing
Data from computer is
not printed
Chapter 10
Cause
The MultiPASS may have a
paper jam.
The power cord may not
be plugged in securely.
The interface cable may not
be securely connected to the
MultiPASS and the computer.
The interface cable may
not be the correct type.
The MultiPASS or computer
may have been turned on
when you connected the
interface cable.
The toner cartridge may need
to be replaced.
The application you are
printing from may not be
set up properly.
Solution
Clear any paper jams. See
page 10-3.
If you cannot clear the
problem, unplug the
MultiPASS, wait 15 seconds,
then plug it in again. (You will
lose any documents stored in
memory.) If the problem is
fixed, the light will be
ALARM
off and the LCD display will
show the date and Receive
Mode (Standby Mode).
If the light stays on,
ALARM
call the Customer Care Center.
See page 1-2.
Check that the power cord is
plugged securely into the unit
and into the wall outlet. If the
MultiPASS is plugged into a
power strip, make sure the
power strip is plugged in and
turned on.
Check the interface cable
connection.
Make sure the cable is a
bi-directional parallel interface
cable less than 6.6 feet (2 m) in
length.
Unplug the MultiPASS and
turn off the computer. Plug
the unit back in and turn
the computer back on again.
Rock the toner cartridge.
See page 9-11.
Check the computer and the
application to make sure they
are configured correctly.
Troubleshooting 10-15