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Canon MultiPASS L6000 User Manual

Canon multipass l6000: users manual
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MP L6000
USER'S
MANUAL
Canon

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  Summary of Contents for Canon MultiPASS L6000

  • Page 1 MP L6000 USER’S MANUAL Canon...
  • Page 3 Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS L6000 system. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable,...
  • Page 4 Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS L6000. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 5 Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center. (See page 1-2 for details.) RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service.
  • Page 6: Users In Canada

    IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible with your MultiPASS L6000.
  • Page 7: Safety Information

    Equivalence Numbers of all the devices does not exceed 5. Safety Information Laser Safety The MultiPASS L6000 complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 8: Cdrh Regulations

    Canon multi-talented laser printer. Quick Start Guide This booklet describes how you unpack, set up, and start using your MultiPASS L6000. It includes how to install the software that comes with the MultiPASS, including the MultiPASS Printer Driver, MultiPASS Desktop Manager for Windows software enables you to use all the features of the MultiPASS L6000—laser...
  • Page 9 UserÕs Manual This manual offers detailed information on how to operate your MultiPASS L6000. It includes how to use the MultiPASS as a printer, how to send and receive faxes, and how to copy and scan documents. It also includes maintenance, troubleshooting, and specifications.
  • Page 10: Table Of Contents

    Supplies and Accessories... Toner Cartridges ... Customer Care Center ... Servicing the MultiPASS L6000 ... Important Safety Instructions ... Main Components of the MultiPASS L6000 ... Front View ... Back View ... Inside the MultiPASS ... Using the Operator Panel ...
  • Page 11 Assigning an Individual Recipient to a Speed Dial Code ... 3-19 Defining a Group Speed Dial Code ... 3-20 Using the Fax Log ... 3-21 Displaying the Fax Log ... 3-21 Sending Faxes With the MultiPASS L6000 Sending a Document ... Regular Dialing ... Automatic Dialing ...
  • Page 12 How DRPD Responds to Calls ... 5-10 Communicating Using the Distinctive Ring Pattern Detection (DRPD) Feature ... 5-10 Copying and Scanning With the MultiPASS L6000 Setting the Document Feed Lever ... Copying Documents Using the Operator Panel ... Scanning With the MultiPASS L6000 ...
  • Page 13 Exporting the Document ... 7-28 Adjusting the Document Viewer Default Options ... 7-29 Setup and Other Utilities in the Desktop Manager Setting Up MultiPASS L6000 Options in the Desktop Manager ... Setting Up Preferences ... Setting Up Send Fax Options ...
  • Page 14 General Specifications ... A-8 Receiving Faxes and Phone Calls Automatically—FaxTel Mode ... A-10 Appendix B Using the MultiPASS L6000 as a Stand-alone Fax LCD Menu System ... B-1 Entering Information in the MultiPASS ... B-2 Entering Your User Information ... B-2 Glossary ...
  • Page 16: Introduction

    Thank you for purchasing the Canon MultiPASS™ L6000—the multi- talented laser printer for your home office and the whole family. We are sure that your MultiPASS L6000 will provide all you need in one machine: laser printer, plain paper fax, PC fax, copier, and scanner.
  • Page 17: Supplies And Accessories

    Supplies and Accessories Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.
  • Page 18: Servicing The Multipass L6000

    MultiPASS needs servicing, you will need your proof of purchase to obtain warranty service. Be sure to register your new product. This will help Canon give you better support and warranty service. You can register electronically during installation;...
  • Page 19 Place the MultiPASS on a sturdy level surface. Do not place it on an unstable cart, stand, or table. If the unit falls, it could be seriously damaged. Do not use the MultiPASS near water. If you spill liquid on or into the unit, unplug it immediately and call the Customer Care Center.
  • Page 20: Main Components Of The Multipass L6000

    Main Components of the MultiPASS L6000 Before using the MultiPASS L6000, it’s a good idea to familiarize yourself with the components and understand their functions. Front View PAPER REST SUPPORTS PAPER STACKED IN THE MULTI-PURPOSE TRAY SUPPORT TRAY HOLDS DOCUMENTS...
  • Page 21: Back View

    Back View POWER CONNECTOR Inside the MultiPASS FIXING ASSEMBLY PAPER RELEASE LEVER Introduction RELEASE LATCH BI-DIRECTIONAL PARALLEL PORT TELEPHONE/ ANSWERING MACHINE JACK TELEPHONE LINE JACK FX-3 TONER CARTRIDGE COMPARTMENT TRANSFER CHARGING ROLLER FRONT COVER Chapter 1...
  • Page 22: Using The Operator Panel

    Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS L6000. RECEIVE MODE DOCUMENT FEED LEVER NUMERIC BUTTONS REDIAL/PAUSE CODED DIAL Document feed lever Set this lever to the left ( ) for automatic feed or to the right ( ) for manual document feed.
  • Page 23 Press to select the Resolution the MultiPASS will use for the document you are faxing or copying. light ALARM Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in memory. One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, and printing documents stored in memory.
  • Page 24: Loading Paper In The Multi-Purpose Tray

    Loading Paper in the Multi-purpose Tray The paper you load in the multi-purpose tray is used for printing documents or for incoming faxes. You can use any plain paper (such as copier paper). When the message add paper to the multi-purpose tray. This tray holds approximately 100 sheets of plain paper.
  • Page 25 Adjust the paper guides to the width of the paper. Your MultiPASS L6000 is now ready to print. 1-10 Introduction Insert the paper with the print side facing you and top edge first into the multi-purpose tray. (The multi-purpose tray is behind the manual feed slot.)
  • Page 26: Preparing Documents For Faxing, Copying, Or Scanning

    Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS L6000 to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents. Do not attempt to feed the following types of documents into the MultiPASS: •...
  • Page 27: Loading The Document

    Loading the Document You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder (ADF). Stack your documents. Adjust the document guides. 1-12 Introduction For a multiple-page document, fan the sheets and tap the document on a flat surface to even the stack.
  • Page 28 Feed the document. Gently insert the document facedown (letterhead first) into the ADF until it stops. The document is now ready for scanning. The MultiPASS automatically feeds the pages one by one from the bottom of the stack. If you have problems feeding a multiple-page document, remove the document and re-stack it tapping the edges on a flat surface.
  • Page 29: Adding Pages To The Document

    Adding Pages to the Document If you want to add pages while the MultiPASS is sending a document, wait until the last page is feeding into the MultiPASS and then insert the new sheets. Insert the first new page so it overlaps the last page by about one inch (2.5 cm).
  • Page 30: Identifying Your Documents

    FAX 800 526-4345 CANON FAX BACK FAX 3 2 1 4 5 6 7 7 7 7 CANON U . S . A . THE SLEREXE COMPANY LIMITED SAPORS LANE - BOOLE - DORSET - BH 25 8 ER TELEPHONE DOOLE ( 945 13 ) 51617...
  • Page 31 If you did not install the MultiPASS Desktop Manager, see Appendix B, Using the MultiPASS L6000 as a Stand-alone Fax, for details on how to enter this information. 1-16...
  • Page 32: Printing With The Multipass L6000

    This chapter describes how to use the MultiPASS L6000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS for all your printing needs. This chapter describes: Paper handling Installing a printer driver...
  • Page 33: Installing A Printer Driver

    You must install the MultiPASS Printer Driver and the MultiPASS Desktop Manager for Windows 95 before you can use the MultiPASS L6000 as a printer for your computer. See your Quick Start Guide for details on how to install this software. Printing With the MultiPASS L6000 Chapter 2...
  • Page 34: Printing A Document

    Select OK to close the Print Setup dialog box. Choose Print After making any necessary changes to the printing parameters, select OK to start the print job. from the File menu. Chapter 2 Printing With the MultiPASS L6000 2-3...
  • Page 35: Printer Setup Within Windows

    Printer Setup Within Windows You can use the MultiPASS with all your Windows 95 applications. Be sure to set the MultiPASS L6000 as the default printer for all your Windows operations. Most of your printing operations are controlled by your software application.
  • Page 36: Using The Windows Tabs

    Printers folder, not from within a Windows application.) SPECIFY SPOOL SETTINGS Chapter 2 PRINT A SEPARATOR PAGE PRINT A TEST PAGE DEFINE THE PRINTER’S PORT SPECIFY THE PRINTER DRIVER SPECIFY TIMEOUT SETTINGS SPECIFY PORT SETTINGS Printing With the MultiPASS L6000 2-5...
  • Page 37: Print Media

    QUALITY: • 300 DPI (DEFAULT)— DRAFT MODE • 600 DPI—HIGHER QUALITY PRINT BUT SLOWER PRINT SPEED Printing With the MultiPASS L6000 SPECIFY TYPE OF PAPER SELECT A PRINT MODEL: • AUTOMATIC—PRINTER SELECTS SETTINGS FOR HIGHEST QUALITY • GRAPHICS AND TEXT—...
  • Page 38: Specifying Your Printing Options

    When you move the mouse cursor over one of the printing options, a help message appears at the bottom of the tab. Chapter 2 ENABLE OR DISABLE TONER SAVING FEATURE SAVE YOUR CUSTOM PRINT SETTINGS Printing With the MultiPASS L6000 2-7...
  • Page 39: The Paper Path

    Do not pull the paper as it comes out of the unit. When using faceup delivery, be sure to remove each sheet of paper from the output tray. Printing With the MultiPASS L6000 FACEUP DELIVERY RECORDING PAPER—MULTI-...
  • Page 40: Selecting Paper Delivery

    This slot holds up to 50 sheets of plain paper (20 lb or 75 g/m Chapter 2 FACEUP DELIVERY ). Printed pages are stacked in the order printed Printing With the MultiPASS L6000 2-9 FACEDOWN DELIVERY...
  • Page 41: Faceup Delivery

    Make sure the paper delivery selector is set down to the FACEUP DELIVERY Make sure the paper output tray is extended. Be sure to remove each sheet as it exits the faceup delivery slot. 2-10 Printing With the MultiPASS L6000 mark. ), or mark. Chapter 2...
  • Page 42: Loading Paper In The Multi-Purpose Tray

    Make sure the print side is facing you. of envelopes Open the paper guides to the approximate width of the in the multi- stack of envelopes. purpose tray. Chapter 2 FLAP PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP Printing With the MultiPASS L6000 2-11...
  • Page 43 Insert the stack until it stops, but do not force it. Adjust the paper guides to the stack of envelopes. 2-12 Printing With the MultiPASS L6000 MULTI- PURPOSE TRAY MANUAL FEED SLOT Chapter 2...
  • Page 44 FACEUP DELIVERY Your MultiPASS is now ready to print. You can change the orientation of the envelopes through your application software. Check the orientation before printing. Chapter 2 Printing With the MultiPASS L6000 2-13...
  • Page 45: Loading Paper Manually

    Insert one sheet into the manual feed slot. 2-14 Printing With the MultiPASS L6000 Adjust the paper guide to the approximate width of the sheet of paper. Make sure the print side is facing you and the top edge goes into the slot first.
  • Page 46 If you have difficulty feeding a type of paper in the manual feed slot, try feeding it through the multi-purpose tray— one sheet at a time. Chapter 2 Printing With the MultiPASS L6000 2-15...
  • Page 47 2-16 Printing With the MultiPASS L6000 Chapter 2...
  • Page 48: Using The Multipass Desktop Manager

    The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS L6000 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and scanning functions of the MultiPASS L6000. Its features include: Printing, PC faxing, and scanning control functions...
  • Page 49: Starting The Multipass Desktop Manager

    After it is installed, the MultiPASS Desktop Manager is an option on the Canon MultiPASS L6000 menu. Click the Start button and point to Programs. Point to Canon MultiPASS L6000 and then click MultiPASS Desktop Manager. Using the MultiPASS Desktop Manager...
  • Page 50: Exploring The Multipass Desktop Manager Window

    Exploring the MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager, you see a screen similar to this: MENU BAR TOOLBAR FOLDERS LIST COMMAND BAR STATUS LINE Menu Bar The menu bar contains commands that enable you to perform the various Desktop Manager tasks.
  • Page 51 Folders List The folders list contains folders that store your fax and scan documents. The list contains both system-defined folders, provided automatically when you install the software, and user-defined folders. System-defined folders include In Box, Out Box, Scan, Sent Fax, and Trash.
  • Page 52: Closing The Desktop Manager

    Status Line The status line displays information about the selected folder or document, such as the name of the folder or document and its creation date. You cannot edit this information. If the Address Book is open, the status line displays information about the selected Address Book entry.
  • Page 53 A document remains in a system-defined folder until you move it to a user-defined folder, or delete it. In Box The In Box folder stores all incoming faxes received by the Desktop Manager. Each received fax displays a system-assigned name—fax nnnn, where nnnn is a number of up to four digits which is unique within the Desktop Manager.
  • Page 54: User-Defined Folders

    Trash The Trash folder holds any documents that you want to delete. Once you drag a document from another folder to the Trash folder, you can hold the document until you are ready to delete it. If you select a document and press the document to the Delete icon, the document is deleted immediately.
  • Page 55: Document View

    When you first open the Desktop Manager, the documents are displayed in Document View. However, you can change to List View at any time. If the number of documents within a folder exceeds the available work area, horizontal and/or vertical scroll bars appear. You can then scroll the work area to view your documents.
  • Page 56: List View

    List View List View presents the documents within the open folder as a list. Each document on the list displays an icon representing the document type, along with other pertinent information about the document (such as the name, page count, disk storage size, and date and time of creation). The icon designates the document type as fax, scan, or modified.
  • Page 57: Setting Up The Address Book

    To change the order of the list, click the title of the appropriate column at the top of the list. Setting Up the Address Book You set up the Address Book to create an easily accessible list of names and fax and/or phone numbers for your business and personal contacts.
  • Page 58: Working With Address Book Entries

    Now click Address Book. The MultiPASS Desktop Manager displays the Address Book window: ADDRESS BOOK ENTRIES STATUS LINE COMMAND BUTTONS Address Book Entries Address Book entries are listed by row. The columns indicate the Address Book entry type (individual or group), name and address information, and phone and fax numbers.
  • Page 59: Sorting The Address Book

    Group A group entry identifies the two or more individual Address Book entries to whom you repeatedly send the same fax. For example, you can set up a group to include those individuals involved in a particular business project. When you specify the group entry as the fax recipient on your fax, the fax is sent to each individual in the group.
  • Page 60 To add an individual entry, click the New Individual button on the toolbar. To edit an individual, select the Address Book entry and click the Edit button. Enter the appropriate information. You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add.
  • Page 61: Adding And Editing A Group Address

    Adding and Editing a Group Address A group address contains addresses previously set up in the Address Book, either individual addresses or other group addresses. The New Fax Group dialog box displays two lists—a list of all Address Book entries previously set up, and the list of addresses included in the group.
  • Page 62: Importing An Address Book

    If adding a new group, click Create. If editing a group, click Replace. Using a Group Address When you specify a group address when sending a fax, the individual addresses for the contained group are listed. If you specify more than one group address for a fax, and each group contains the same individual address, the duplicate address is removed.
  • Page 63 To import addresses from a text file, click on the Import button. In the Import Address Book dialog box, specify the location and filename to import. Then click OK. Assign the appropriate name to each column as the title. 3-16 Using the MultiPASS Desktop Manager You see this screen: In the Assign Field Names dialog box, the address...
  • Page 64: Exporting The Address Book

    Click Import. When the appropriate names appear at the top of each column, click Import. Exporting the Address Book You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file. The address information can be separated by either commas or tabs.
  • Page 65: Setting Up Your Speed Dial Assignments

    Assign the appropriate name to each column as the title. Click Export. Setting Up Your Speed Dial Assignments To set up speed dialing, you use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes. If you have not set up the recipient in the Address Book, you can add the recipient while creating speed dial assignments.
  • Page 66: Assigning An Individual Recipient To A Speed Dial Code

    To set up your speed dialing assignments, select Setup from the Desktop Manager menu bar, and then click on the Speed Dial tab. Assigning an Individual Recipient to a Speed Dial Code To assign a fax recipient to a speed dial code: In the Address Book list box, select the recipient that you want to assign to a speed dial code.
  • Page 67: Defining A Group Speed Dial Code

    Defining a Group Speed Dial Code You’ll want to assign multiple recipients to a speed dial code when you will be sending plain paper faxes to this group. If you will be PC faxing, you can set up the group in your Address Book. See page 3-14 for details. To assign two or more recipients to a speed dial code: On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments.
  • Page 68: Using The Fax Log

    In the Speed Dial list box, select the first recipient and click Add. Repeat this procedure until the desired recipients are included in the Member(s) list box. To remove a member from the group, select the member in the Member(s) list box and click Remove. When all the desired members are listed in the Member(s) list box, click OK to save your group.
  • Page 69 You can also click on the Fax Log icon on the toolbar. In the Fax Log dialog box, click a specific fax document to review additional information in the Details and Log Note boxes. Click the Print button to print the Fax Log. 3-22 Using the MultiPASS Desktop Manager Chapter 3...
  • Page 70 You can use the MultiPASS L6000 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS L6000 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports printing.
  • Page 71: Sending Faxes With The Multipass L6000

    This is called Memory Sending. Regular Dialing Feed the document. Sending Faxes With the MultiPASS L6000 Place the document facedown in the Automatic Document Feeder (ADF). See page 1-12. The LCD display shows how much of the unit’s memory is...
  • Page 72 A pause within a number (p) is two seconds. (You can enter more than one.) A pause at the end of a number (P) is ten seconds. The MultiPASS begins scanning the START/COPY document, and dials the number. SCANNING TX/RX NO. Sending Faxes With the MultiPASS L6000 P.001 0001...
  • Page 73: Automatic Dialing

    See Setting Up Your Speed Dial Assignments on page 3-18. Load the document. Sending Faxes With the MultiPASS L6000 When the document has been sent successfully, the display shows this message. TRANSMITTING OK light is flashing, correct the error described in the...
  • Page 74 . Then press the correct STOP DIALING within five seconds, the START/COPY light is flashing for any reason, correct the error ALARM . You may need to open the operator panel to STOP Sending Faxes With the MultiPASS L6000 CODED DIAL...
  • Page 75: Sending A Document Using Group Dialing

    Press START/COPY. Sending Faxes With the MultiPASS L6000 Place the document facedown in the ADF. DOCUMENT READY Press the one-touch speed dialing button or press and the code under which you registered the group.
  • Page 76: Redialing

    Desktop Manager; see page 8-4. Chapter 4 message. Make sure you entered the correct REDIAL/PAUSE and the transaction number while the MultiPASS is XXXX ; try sending again later. BUSY/NO SIGNAL Sending Faxes With the MultiPASS L6000 . You can STOP button. The...
  • Page 77: Resending A Fax After An Error

    The fax is erased from memory after it is successfully sent or after the resending fails. Sending Faxes With the MultiPASS L6000 button. However, you STOP CANCEL? *YES #NO . The MultiPASS L6000 beeps and the TX/RX CANCELLED TX/RX NO. XXXX PRINTING REPORT...
  • Page 78: Manual Sending

    Be sure to press will disconnect the call. Chapter 4 TEL= SYMBOLS OPER TONE START/COPY Faxing starts. before you hang up, or you START/COPY Sending Faxes With the MultiPASS L6000 4567899 on your START/COPY...
  • Page 79: Messages Displayed During Sending

    If you press STOP open the operator panel to remove the document (see page 10-3). 4-10 Sending Faxes With the MultiPASS L6000 XXXX If you are sending manually, the transmission is cancelled immediately. If you are sending from memory, the LCD displays:...
  • Page 80: Sending A Document To More Than One Location (Sequential Broadcasting)

    Transmitting the Document Place the document facedown in the ADF. Feed the document. DOCUMENT READY Chapter 4 = up to 6 destinations = up to 50 destinations = 1 destination only START/COPY Sending Faxes With the MultiPASS L6000 after 4-11...
  • Page 81 Dial the other party’s number. Press START/COPY. 4-12 Sending Faxes With the MultiPASS L6000 TEL= Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press followed by the two-digit code. DIAL If you are sending to group dialing destinations, use the one-touch speed dialing buttons and the button (along with the two-digit codes) to enter the groups.
  • Page 82: Adjusting The Quality Of Your Faxes

    Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send faxes that have a print quality very close to that of the original document. The MultiPASS also allows you to adjust the resolution and contrast it uses in sending faxes to best suit your particular document.
  • Page 83 You use the RESOLUTION documents. 4-14 Sending Faxes With the MultiPASS L6000 98 dpi) is adequate for most text 196 dpi) is suited for documents with fine 196 dpi with halftones) is for documents that button to set the resolution for faxing...
  • Page 84: Setting The Contrast

    8-5 for details.) Standard is the default, and is adequate for most documents. To darken a light original, choose Darker; to lighten a dark original, use Lighter. Chapter 4 STANDARD once or twice more to display the RESOLUTION STANDARD FINE PHOTO 12/11/97 FaxTel Sending Faxes With the MultiPASS L6000 4-15...
  • Page 85: Sending Pc Faxes

    From the File menu, choose Print Setup. • • From the File Menu, choose Print. In the Print Dialog box, click Print Setup. Select and set up the Canon MultiPASS L6000 Fax as the current printer. Click OK. Chapter 4...
  • Page 86 To have the fax deleted after you send it, click Delete after Sending. Chapter 4 To remove a name from the Recipients list, click the name and click the Remove button. To add a new entry to the Address Book, click New. Sending Faxes With the MultiPASS L6000 4-17...
  • Page 87: Defining Send Fax Options

    The cover page displays, including the recipients and other fax information you have specified; you cannot edit the cover page during Preview. 4-18 Sending Faxes With the MultiPASS L6000 To send the fax with any annotations that were added to the document using the MultiPASS Desktop Manager Document Viewer, click Include Annotation.
  • Page 88 The log note may be an account number for billing purposes, or a personal note about the particular document, recipient, or fax transmission. Chapter 4 Sending Faxes With the MultiPASS L6000 4-19...
  • Page 89: Creating A Fax Memo In The Multipass Desktop Manager

    The fax information fields, or variable fields, provide areas where you place recipient and sender information for a specific fax. You can specify the size, font, and style of the text displayed in each field. 4-20 Sending Faxes With the MultiPASS L6000 Chapter 4...
  • Page 90: Preparing The Cover Page Background

    Canon MultiPASS L6000 Fax driver. To do so, click the Print command. In the Print dialog box, select Canon MultiPASS L6000 Fax as the printer, and click the command to print (usually OK or Print). Specify and Select None as the cover page to attach.
  • Page 91: Opening The Cover Page Designer

    MultiPASS Desktop Manager. From the Windows desktop: • Click Start, then click Programs. On the Programs menu, click Canon MultiPASS L6000, then click Cover Page Designer. From the MultiPASS Desktop Manager: • On the Tools menu, click Cover Page Designer.
  • Page 92: Using The Cover Page Designer

    Chapter 4 UNDER- BOLD LINE ALIGN PRINT ITALIC LEFT Sending Faxes With the MultiPASS L6000 ALIGN ALIGN BOTTOM RIGHT ALIGN 4-23...
  • Page 93: Creating A New Cover Page

    Add variable fields. 4-24 Sending Faxes With the MultiPASS L6000 Prepare or have available a black-and-white background, in TIFF file format, to use as the template of your new cover page. (See page 4-21 for details.) With the Cover Page Designer open, click New Cover on the File menu or toolbar.
  • Page 94 Additionally, you can set the text attributes for a field and align two or more fields on the right, left, top, or bottom. Text attribute changes are reflected in the sample text shown in the field. Chapter 4 Sending Faxes With the MultiPASS L6000 4-25...
  • Page 95 You choose the desired font and font size from drop-down list boxes on the toolbar. The sample text in the variable field reflects the font and font size you choose. 4-26 Sending Faxes With the MultiPASS L6000 key. Delete key and click...
  • Page 96: Editing An Existing Cover Page

    With the Cover Page Designer open, click Open on the File menu or toolbar. In the Open Cover Page Template dialog box, specify the name of the cover page you want to edit, and click OK. Chapter 4 Sending Faxes With the MultiPASS L6000 4-27...
  • Page 97: Deleting A Cover Page

    With the Cover Page Designer open, on the File menu, click Delete. In the Delete Cover Page Template dialog box, click the name of the cover page you want to delete. Then click OK. 4-28 Sending Faxes With the MultiPASS L6000 Chapter 4...
  • Page 98: Printing A Fax Cover Page

    To enlarge or reduce the view size, click Zoom In or Zoom Out. To close the preview window, click Close. Because a cover page is not typically more than one page, Chapter 4 Sending Faxes With the MultiPASS L6000 4-29...
  • Page 99 Print the With the cover page open, click Print on the File menu or toolbar. cover page. Complete the Print dialog box and click OK. 4-30 Sending Faxes With the MultiPASS L6000 Chapter 4...
  • Page 100: Receiving Faxes

    The MultiPASS L6000 has four Receive Modes: Fax Only Mode FaxTel Mode Manual Mode Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) You can change the Receive Mode and the Receive Fax options through the MultiPASS Desktop Manager.
  • Page 101: Receiving Documents

    Receiving Documents During reception of a fax: If the unit runs out of paper or if the toner cartridge runs out of toner, the MultiPASS receives the remainder of the document in memory. To stop receiving before the document is complete, press If the ALARM then press...
  • Page 102: Receiving Documents Manually-Manual Mode

    If you do not pick up the telephone connected to the MultiPASS within 15 seconds (set by the Ring Time option), the unit stops ringing. It checks again to make sure the call is not from a fax machine and then hangs up. The MultiPASS does not recognize an extension telephone connected to another phone jack (that is, not connected to the MultiPASS).
  • Page 103: Using An Answering Machine-Ans. Machine Mode

    (Four seconds is the default; you can change this value.) Canon does not recommend using an “answering service” (like those offered by local telephone companies that provide voice mail) on the telephone line you are connecting to the MultiPASS.
  • Page 104: Printing Documents Received In Memory

    Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine: Set the answering machine to answer on the first or second ring. If the MultiPASS runs out of paper or toner in Answer Machine Mode, it receives all faxes into its memory.
  • Page 105: Receiving While Copying, Printing, Or Registering

    The MultiPASS can store up to 122 letter-size pages (based on the CCITT No. 1 chart). The LCD display shows message when the memory contains documents. The MultiPASS will automatically print the contents of memory when you correct the problem. After printing the document(s) stored in memory, the MultiPASS erases the document(s) from memory.
  • Page 106: Receiving Faxes To The Multipass Desktop Manager

    Receiving Faxes to the MultiPASS Desktop Manager When your computer is on, you can automatically receive incoming faxes to the MultiPASS Desktop Manager. When your computer is off, the MultiPASS stores received faxes in its memory until you either print them or you turn on the computer. When you turn on the computer, you can send the faxes to the MultiPASS Desktop Manager.
  • Page 107: Printing A Received Fax When Your Computer Is Off

    Printing a Received Fax When Your Computer Is Off When a document is in its memory, the MultiPASS displays the message REC’D IN FILE To upload the fax to the MultiPASS Desktop Manager, simply turn on the computer. If you want to print a fax that is stored in the MultiPASS’s memory without turning on the computer, follow these steps: On the MultiPASS, press the...
  • Page 108: Using The Distinctive Ring Pattern Detection (Drpd) Feature

    Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your MultiPASS using only one telephone line.
  • Page 109: How Drpd Responds To Calls

    How DRPD Responds to Calls When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS will not ring if Silent Receive is enabled.
  • Page 110: Copying And Scanning With The Multipass L6000

    Copying and Scanning With the MultiPASS L6000 You can use the MultiPASS L6000 as a copier and a scanner. This chapter describes: Setting the document feed lever Copying documents using the operator panel Scanning documents with the MultiPASS L6000 Setting the Document Feed Lever To copy or scan, you set the document in the Automatic Document Feeder (ADF).
  • Page 111: Copying Documents Using The Operator Panel

    Feed the document. Press START/COPY. Change the resolution if necessary. Copying and Scanning With the MultiPASS L6000 Place the document facedown in the ADF. The LCD displays these messages: MEMORY USED FINE DOCUMENT READY START/COPY COPY The display shows the size of the copy (the default is 100%) and the number of copies (the default is 1).
  • Page 112 10-3 for details). If an error occurs and the LCD displays reload the document and start copying again. Chapter 6 COPY COPY 100% SYMBOLS OPER START/COPY COPY Copying and Scanning With the MultiPASS L6000 . You may need to STOP START AGAIN...
  • Page 113: Scanning With The Multipass L6000

    A document remains in the Scan folder until you move or delete it. Feed the document. Click the Scanner icon. Copying and Scanning With the MultiPASS L6000 while making multiple copies MEMORY FULL 300 dpi. For the higher resolution, make one copy at Place the document facedown in the ADF.
  • Page 114 Chapter 6 Copying and Scanning With the MultiPASS L6000...
  • Page 115 MultiPASS Desktop Manager. Simply click the ? on the toolbar and select Scanning to learn all about the scan options. Copying and Scanning With the MultiPASS L6000 Scan Mode Selects the type of image you are scanning: Black and White—Scans an image at one bit per pixel.
  • Page 116 OCR software. For OCR scans, set the resolution to at least 300 dpi. Color Matching This option is not applicable for the MultiPASS L6000. Chapter 6 Copying and Scanning With the MultiPASS L6000...
  • Page 117 L6000 tab, you specify options for a Black & White scan. Copying and Scanning With the MultiPASS L6000 Page Size Specifies the size of image you are scanning. Black & White Options Specify the Threshold, Brightness, and Contrast of the image.
  • Page 118 MultiPASS L6000. Chapter 6 Crop the image Reverse the color or tone Mirror the image Rotate the image Scale the output size Adjust the tone Adjust the contrast/brightness of a black and white image Copying and Scanning With the MultiPASS L6000...
  • Page 119: Scanning From A Windows Application

    Preview or Scan. The scanned image appears in your application. Copying and Scanning With the MultiPASS L6000 6-10 ). Some applications allow multiple page scans, while others Place the document facedown in the ADF.
  • Page 120: Working With Documents In The Desktop Manager

    Working With Documents in the Desktop Manager This chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager. It includes: Managing your documents in the Desktop Manager Annotating a document The MultiPASS Desktop Manager screen looks similar to this: MENU BAR TOOLBAR FOLDERS LIST...
  • Page 121: Selecting Documents In The Desktop Manager

    Selecting Documents in the Desktop Manager To work with a document, you select it in the open folder. To select a document in Document View, simply click the document thumbnail. To select more than one document, hold the document you want to select. To select a document in List View, simply click the document name in the list.
  • Page 122: Working With Jobs In The Out Box Folder

    In the Print dialog box, specify the number of copies and click OK. A copy of the document to be printed is sent to the Out Box folder. The job is assigned a unique name. When printing is complete, the copy is automatically deleted from the Out Box folder.
  • Page 123: Job Status

    Each job in the Out Box folder displays with a system-assigned name. A job remains in the Out Box folder until it is successfully processed or deleted. You cannot rename a job in the Out Box folder, or move the job to another folder.
  • Page 124 A PC fax job receives the Retry status if: • The MultiPASS L6000 is busy with another task, and thus unable to transmit the PC fax, or • The receiving fax line is busy. The Desktop Manager continues to try sending the fax until the transmission is successful or the Desktop Manager exceeds the defined number of retries.
  • Page 125: Stopping An Active Job

    Stopping an Active Job If necessary, you can stop the active job from processing. When you do so, the Desktop Manager retains the job in the Out Box folder as a stopped job. You can later reprocess or delete the job. To stop an active job, open the Out Box folder and click Stop on the Edit menu or toolbar.
  • Page 126: Creating A Folder

    Creating a Folder To better organize your documents in the MultiPASS Desktop Manager, you can create additional folders. When you create a new folder, you assign a unique name. From the File menu, click New Folder. Name the In the Create Folder dialog box, enter the desired name of your new folder and click OK.
  • Page 127: Renaming A Document Or Folder

    Renaming a Document or Folder You can rename a user-defined folder or a document at any time. Folder names must be unique within the Desktop Manager. Document names must be unique within a folder. Whenever you attempt to rename a folder or document, the system verifies whether the new name is unique.
  • Page 128: Emptying The Trash Folder

    Emptying the Trash Folder If you moved documents to the Trash folder, the documents remain in the folder until you move them again to a user-defined folder, delete them individually, or empty the Trash folder. As you move more documents to the Trash folder, more space is used on your hard disk for storing the documents.
  • Page 129: Exporting A Document

    Exporting a Document You can export a document in the Desktop Manager, saving it to a drive and directory you specify. When you export a document, you save a copy of the original document. You can save the document in monochrome TIFF file format.
  • Page 130: Manipulating A Document In Document View

    Manipulating a Document in Document View If you are using Document View, you can manipulate the documents in the open folder in a variety of ways. (The only exception is the Out Box folder.) You can arrange the documents in a preferred order. You can also remove a page from a document, split a single document, or merge one document with another.
  • Page 131: Removing A Page From A Document

    To scroll the pages in a document: Click the left and right scroll arrows displayed with the page numbers for the document. Drag the scroll tab on the right side of the document. Removing a Page from a Document You can remove the current top page of a document. For example, you may want to remove the cover page from a received fax.
  • Page 132: Merging A Document

    To split a document: 1. Scroll to the page where you want to split the document. The top page represents the first page for the newly created document. 2. Click Split on the Edit menu or toolbar. Merging a Document You merge two documents to combine them into a single document.
  • Page 133: Annotating A Document

    Annotating a Document You can open a document to view its contents, and annotate it with notes, highlighting, stamps, or graphics (line/arrow, rectangle, circle). Although you can save the document with your annotations, any annotations you make are only added markings placed on the original document. The original contents of the document remain intact.
  • Page 134 Open the Double-click the document. document in the Select the document you want to open. On the File menu, Document Viewer. click Open Document. Drag the document to the Open Document button on the toolbar. Annotate With the document open in the Document Viewer, adjust the size of your view of the document as needed.
  • Page 135: Features Of The Document Viewer Window

    Features of the Document Viewer Window Menu Bar The menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar. Toolbar The toolbar provides you quick access to performing certain Document Viewer tasks.
  • Page 136 In addition to the buttons, the toolbar also provides you with a drop- down list box that enables you to select a display size for your document. Document Display Area The document itself is displayed and modified in the Document Display Area.
  • Page 137: Adjusting Your View Of The Document

    Adjusting Your View of the Document You can adjust your view of the open document in a number of ways, to provide a more workable display area for making annotations. For example, you can hide or show the different components of the Document Viewer.
  • Page 138 To enlarge or reduce the size: To enlarge the document by increments, click Zoom In on the View menu or the toolbar. To reduce the size of the document by increments, click Zoom Out on the View menu or the toolbar. To select a specific size or scale for enlarging or reducing the document, click Zoom on the View menu.
  • Page 139: Adding Annotations To Your Document

    Paging Through Your Document For multipage documents, you can move to the next or previous page, or a particular page you specify. To page through your document: Click Next Page or Previous Page on the View menu or toolbar. On the View menu, click Go to Page. On the Go To Page dialog box, enter the page number you want to display and click OK.
  • Page 140 You can type any text that you want for the note, editing the note later if necessary. If you select a font, font size, or special effect, it affects the entire note. If you change any of the attributes while editing a note, or while the note is selected, it changes all the text in the note.
  • Page 141 Concealing a Region You can conceal a region of your document to hide certain areas. For example, you can hide a paragraph before you fax the document to a business contact. You can conceal the paragraph with either an opaque whiteout or blackout annotation, which is always a rectangle.
  • Page 142 To insert a Stamp: 1. On the annotation panel, click the stamp tool. You see this dialog box: 2. In the Choose Stamp dialog box, select the desired stamp from the list box and click Accept. 3. Click the cursor in the desired location for placing the stamp. The stamp is placed at that location.
  • Page 143 the highlight region. A dotted line displays to show you where the highlight region will be placed. When you release the mouse button, the highlight is created. Creating a Drawing Graphic You can annotate your document with one or more drawing objects that include a straight line, single- and double-headed arrow, hollow rectangle, and a hollow circle or ellipse.
  • Page 144: Revising Your Annotations

    Revising Your Annotations Once you have created annotations in your document, you can revise the annotations as needed. For example, you may want to resize, move, delete or cut, or copy and paste an annotation. Selecting One or More Annotations To revise an annotation, you must first select it.
  • Page 145 To change the layered position of an annotation, select the annotation and do one of the following: • To bring the annotation to the foreground, click Bring to Front on the Edit menu. • To place the annotation on the background, click Send to Back on the Edit menu.
  • Page 146: Saving All Or Part Of A Base Page Of Your Document

    Saving All or Part of a Base Page of Your Document You can select the original base page, or a region of the page, and save the selection to a bitmap (.BMP) file. Once it is saved as a bitmap file, you can import the file into another Windows application as needed.
  • Page 147: Removing An Annotation

    Removing an Annotation If you decide you no longer want an annotation to appear in your document, you can remove the annotation, either permanently or by moving it to the clipboard. To remove an annotation, select the annotation and do one of the following: To delete the annotation permanently, press the To remove the annotation to the clipboard, click Cut on Edit menu or...
  • Page 148: Adjusting The Document Viewer Default Options

    Adjusting the Document Viewer Default Options As you work in the Document Viewer, you can change the options that affect your view of the open document, such as the size and lightness or darkness of the image. However, if you have view settings that you generally prefer to use in most situations, you can define default settings.
  • Page 149: Setup And Other Utilities In The Desktop Manager

    Setup and Other Utilities in the Desktop Manager This chapter contains information and instructions on changing your MultiPASS L6000 Setup Options in the Desktop Manager, and using other Desktop Manager utilities. It includes: Setting up the MultiPASS L6000 Setup Options in the Desktop...
  • Page 150: Setting Up Multipass L6000 Options In The Desktop Manager

    Setting Up MultiPASS L6000 Options in the Desktop Manager The Desktop Manager contains Setup Options that define the operation of your MultiPASS. When you first install the Desktop Manager, the Setup Options are set to default settings that enable you to begin using your MultiPASS with the Desktop Manager immediately.
  • Page 151: Setting Up Preferences

    Setting Up Preferences Date Format and Display Language Select the format in which you want to enter the date and the language you want to see in the Desktop Manager screens. Document Deletion Select this option if you want to be prompted each time you delete a document from the Desktop Manager.
  • Page 152: Setting Up Send Fax Options

    Setting Up Send Fax Options Fax Information You specify the information that displays as the header for a PC fax: your name, company name, and your fax number. Initially, this information was set up when you installed the Desktop Manager. Phone Line You specify the dialing method the MultiPASS will use: touch-tone or rotary pulse.
  • Page 153: Restoring The Default Settings

    Restoring the Default Settings If, after making changes, you decide to restore the default settings for the options, click the Use Defaults button. Setting Up Advanced Send Fax Options When you click on the Advanced button on the Send Fax tab, you see this dialog box: Speed You set the transmission speed used to send faxes.
  • Page 154 Auto Start Send When you select this option, the MultiPASS starts scanning automatically five or ten seconds after you enter a phone number. When you don’t select this option, you must press START/COPY scan the document, or the unit returns to standby mode after 60 seconds.
  • Page 155: Setting Up Receive Fax Options

    Setting Up Receive Fax Options Paper Size and Reduction You specify the size of paper in the sheet feeder and whether you want an incoming fax reduced (approximately 98%) to ensure the contents fit on the paper on which it is printed. Answer You specify the Receive Mode.
  • Page 156: Setting Up Advanced Receive Fax Options

    Receive Conditions You specify how the system should handle an incoming fax under the following conditions: • When your computer is turned off: You set the MultiPASS to print the fax or save the fax in its memory. • When your computer is turned on: You set the MultiPASS to move (upload) the fax to the Desktop Manager on your computer, or to print the fax.
  • Page 157 Speed You set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. Error Correction (ECM) You select this option to reduce system and line errors when receiving a fax.
  • Page 158 You can set the number of seconds (1-99) the MultiPASS L6000 will wait before switching to fax receiving mode if the telephone caller does not speak.
  • Page 159: Setting Up Speed Dial Assignments

    Setting Up Speed Dial Assignments On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS. You use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes. If the recipient has not yet been set up in the Address Book, you can add the recipient while creating speed dial assignments.
  • Page 160: Making A Phone Call From The Desktop Manager

    Making a Phone Call From the Desktop Manager You can use the MultiPASS and Desktop Manager to dial telephone calls if: You have a telephone attached to the MultiPASS. You enabled the Telephone Attached to Unit option on the Preferences tab in the Setup Options dialog box in the Desktop Manager.
  • Page 161 In the Phone You can enter the phone number in the Prefix and Phone boxes, or select an Address Book entry. dialog box, enter the phone When you enter the phone number, you use the applicable number you numeric characters and any valid characters that separate the want to call.
  • Page 162: Using The Status Monitor

    Opening the Status Monitor On the Windows desktop—Click Start, and then point to Programs. On the Programs menu, point to Canon MultiPASS L6000. Then click MultiPASS Monitor. In the Desktop Manager, click Status Monitor on the Tools menu.
  • Page 163: Using The Status Monitor Window

    A menu contains commands that enable you to open the Status Monitor window, open the Desktop Manager, and close the Status Monitor. To open the menu on the minimized Status Monitor, click the right mouse button on the Status Monitor icon or button. To open the Status Monitor window from the icon or button, click Restore on the Status Monitor menu.
  • Page 164: Status Messages

    Status Messages The Status Monitor reports the following statuses for the MultiPASS. Idle The MultiPASS is currently inactive. Scanning The MultiPASS is scanning an image. The Status Monitor window displays the number of the page currently being scanned. Printing The MultiPASS is printing a document. The Status Monitor window displays the number of the page currently being printed.
  • Page 165: Closing The Multipass Background

    MultiPASS. When you start the Desktop Manager again at a later time, the MultiPASS Background is automatically reopened if your MultiPASS L6000 has been reconnected to the port. You can also open the MultiPASS Background without opening the Desktop Manager.
  • Page 166: Removing Multipass Background From Startup

    Removing MultiPASS Background From StartUp Closing the MultiPASS Background does not remove it from the Windows StartUp group. If you have disconnected your MultiPASS, the next time you start Windows, the MultiPASS Background will try to open. At that time, the MultiPASS Background will be unable to detect the device, displaying an error message.
  • Page 167: Restarting The Multipass Background

    MultiPASS Background without opening the Desktop Manager. To restart the MultiPASS Background: 1. On the Windows desktop, click Start and then point to Programs. 2. On the Programs menu, point to Canon MultiPASS L6000. Then click MultiPASS Background. The MultiPASS Background starts automatically.
  • Page 168: Disconnecting The Multipass

    1. Open the MultiPASS Diagnostics. • On the Windows desktop, click Start, and then point to Programs. On the Programs menu, click Canon MultiPASS L6000. Then click MultiPASS Diagnostics. • The MultiPASS Diagnostics displays a message indicating if all tests were performed successfully.
  • Page 169: Uninstalling The Desktop Manager

    2. Close the MultiPASS Background (see page 8-17). 3. On the Windows desktop, click Start, and then point to Programs. 4. From the Programs menu, point to Canon MultiPASS L6000, and then click MultiPASS Uninstaller. 5. Follow the on-screen instructions.
  • Page 170 1. On the Windows desktop, click Start, and then point to Settings. 2. On the Settings menu, click Printers. 3. In the Printers dialog box, click the Canon MultiPASS L6000 Printer icon and press the Repeat this step for the Canon MultiPASS L6000 Fax icon.
  • Page 171: Maintaining The Multipass L6000

    This chapter describes the routine maintenance required for your MultiPASS L6000. It includes: MultiPASS L6000 guidelines Routine maintenance Cleaning inside the MultiPASS Cleaning the scanner components Toner cartridge guidelines Replacing the toner cartridge Transporting the MultiPASS MultiPASS L6000 Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm to you or others: Place the MultiPASS on a stable surface.
  • Page 172: Routine Maintenance

    Lightly wipe the unit’s exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. Never use thinner, benzene, alcohol or any other organic solvent, as it may damage the surface of the MultiPASS. Maintaining the MultiPASS L6000 GRIP HERE Chapter 9...
  • Page 173: Cleaning Inside The Multipass

    See Printing Documents Received in Memory on page 5-5. Unplug the Open the front cover by pressing the release latches on the sides of the unit. MultiPASS and open the Lift the cover forward to its open position. front cover. Chapter 9 Maintaining the MultiPASS L6000...
  • Page 174 Do not touch the transfer charging roller (black) at the back, as this may affect the print quality of your faxes. Maintaining the MultiPASS L6000 Hold the cartridge by its handle and remove it. Store the cartridge in its protective bag to avoid exposure to light.
  • Page 175 Press down and back on the cartridge’s handle. finished cleaning the MultiPASS, replace the toner cartridge. Close the Use both hands to lift the cover back into the closed position. front cover. Plug the unit back in. Chapter 9 Maintaining the MultiPASS L6000...
  • Page 176: Cleaning The Scanner Components

    (shaded areas). SCANNING GLASS Maintaining the MultiPASS L6000 If the document scanning glass and rollers are dirty, the documents you send or print will also be dirty. Clean with a soft cloth that will not scratch the glass or rollers.
  • Page 177 Use a soft, dry clean cloth to wipe up paper dust around the rollers. Chapter 9 Maintaining the MultiPASS L6000...
  • Page 178: Toner Cartridge Guidelines

    The drum is extremely light sensitive and may deteriorate if exposed to light. Also, poor print quality may result if the toner becomes unequally distributed inside the cartridge. Maintaining the MultiPASS L6000 Plug the MultiPASS back in. Chapter 9...
  • Page 179 Remove the toner cartridge from the MultiPASS before transporting the unit. Store the cartridge in its original protective package or wrap it in a thick cloth to avoid exposure to light. Do not incinerate the cartridge. The toner powder is flammable. Chapter 9 Maintaining the MultiPASS L6000...
  • Page 180: Fx-3 Toner Cartridge Warranty

    Canon instituted the Clean Earth Campaign to recycle used cartridges. To participate in this program, simply follow the instructions packed with your new FX-3 Toner Cartridge. Canon encourages you to return used cartridges to us at no cost to you.
  • Page 181: Replacing The Toner Cartridge

    Gently rock the cartridge from front to back and from side to side several times to distribute the toner evenly inside the cartridge. cartridge. Poor print quality may result if the toner becomes unequally distributed inside the cartridge. Chapter 9 Maintaining the MultiPASS L6000 9-11...
  • Page 182 Remove the seal by gently pulling on the plastic tab with your other hand. Use a firm even pull to remove the plastic seal. To avoid breaking the seal, do not jerk on it unevenly. 9-12 Maintaining the MultiPASS L6000 Chapter 9...
  • Page 183: Inserting The Cartridge

    Lift the cover forward to its open position. Remove the old cartridge. Dispose of the toner cartridge properly. To recycle your used cartridge, follow the instructions included with your new FX-3 Toner Cartridge. Chapter 9 Maintaining the MultiPASS L6000 9-13...
  • Page 184 Always hold the cartridge by its handle when inserting it in the unit. Gently press the Press down and back on the cartridge’s handle. cartridge into the unit as far as it will go. 9-14 Maintaining the MultiPASS L6000 Chapter 9...
  • Page 185: Transporting The Multipass

    Open the front cover and remove the toner cartridge. toner cartridge. Store the toner cartridge in its original protective bag or wrap it in a thick cloth to avoid any exposure to light. Chapter 9 Maintaining the MultiPASS L6000 9-15...
  • Page 186 (If you use foam peanuts, be sure to wrap the unit in plastic first to prevent the packing materials from entering any openings in the unit.) 9-16 Maintaining the MultiPASS L6000 Remove the paper rest. Remove the support trays. Close the output tray and extension.
  • Page 187: Troubleshooting

    Memory Clear Report If you have a problem with your MultiPASS and you cannot resolve it by referring to the information in this chapter, contact the Canon Computer Systems Customer Care Center. See page 1-2 for details. Canon’s support personnel are trained in the technical support of Canon’s products and should be able to help you with your problem.
  • Page 188 If you need to contact Canon directly, make sure you have the following information: Product name—MultiPASS L6000 Serial number MultiPASS Desktop Manager version number Place of purchase Nature of problem Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit: CANON INC.(DA1)
  • Page 189: Paper Jams

    Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its multi-purpose tray may misfeed or jam. You can usually clear the problem easily. You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) Press STOP.
  • Page 190 Pull the jammed page in either direction, but DO NOT Remove the force it. document. If a multipage document is loaded, remove the entire document from the ADF. Close the Gently press the operator panel until it clicks closed. operator panel. Fan and stack the sheets, and replace the stack in the ADF.
  • Page 191: Jams In The Output Slots

    Jams in the Output Slots Gently pull any jammed paper out of the unit. Remove the Fan the paper, and tap it on a flat surface to even out the stack. stack of paper from the multi- Reload the paper into the multi-purpose tray. Make sure purpose tray.
  • Page 192: Jams Inside The Unit

    Jams Inside the Unit Open the front cover. 10-6 Troubleshooting The fixing assembly (shaded) becomes extremely hot when the MultiPASS is in use. Be very careful not to touch it, as injury may result. When removing the jammed paper, be careful not to touch the transfer charging roller, as its surface is very delicate and susceptible to finger oil and scratches, which may lead to print deterioration.
  • Page 193 Remove the Hold the cartridge by its handle and remove it from the unit. toner cartridge. Cover the cartridge to protect it from the light. Press the paper release lever toward the back of the unit. Now locate the jammed piece of paper. Chapter 10 Troubleshooting 10-7...
  • Page 194 Jams in the Back Area of the Unit If the paper has jammed near the multi-purpose tray slot: Hold the unit steady and pull the jammed paper straight out from the unit. If the jammed sheet tears, remove all of the paper scraps from the unit.
  • Page 195: Jams In The Front Area Of The Unit

    Jams in the Front Area of the Unit If the top edge of the paper has passed through the fixing assembly: Pass the paper under the roller. Use both hands to carefully pull the jammed paper. Pull gently being careful not to tear the paper. Make sure no paper remains inside the unit.
  • Page 196: After Clearing A Paper Jam

    If the paper is jammed near the faceup delivery slot: Hold the front cover and gently pull the sheet through the exit slot. Do not close the front cover while removing a jammed sheet of paper. This will return the paper release lever to its closed position. After Clearing a Paper Jam After removing the jammed paper, follow these steps: 1.
  • Page 197: Lcd Messages

    LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error. The Error Code appears on the Activity Report. Message Error Code — AUTO REDIAL #005/018 BUSY/NO SIGNAL — CALLING Chapter 10 Cause Action...
  • Page 198 Message Error Code — CHANGE CARTRIDGE — CHECK COVER/CART #001 CHECK DOCUMENT CHECK PAPER SIZE — CHECK PRINTER #009 CLEAR PAPER JAM 10-12 Troubleshooting Cause Action The toner cartridge Rock the cartridge to may be empty. distribute the toner inside (see page 9-11). If necessary, replace the toner cartridge.
  • Page 199 Message Error Code — COMMUNICATING PLEASE WAIT #003 DOC TOO LONG — DOCUMENT READY — ECM RX — ECM TX — HANG UP PHONE — LOAD PAPER #037 MEMORY FULL — MEMORY FULL PLEASE WAIT Chapter 10 Cause Action You tried to send a fax Wait until the fax is manually when the sent, or use memory...
  • Page 200 Message Error Code — MEMORY USED #005 NO ANSWER #012 NO RX PAPER #022 NO TEL # — NOT AVAILABLE — PLEASE WAIT — REC’D IN MEMORY — RECEIVED IN FILE — START AGAIN — TX/RX CANCELLED nnnn — TX/RX NO. 10-14 Troubleshooting Cause...
  • Page 201: Printing Problems

    Problem Cause light The MultiPASS may have a ALARM comes on and the paper jam. MultiPASS L6000 beeps while printing Data from computer is The power cord may not not printed be plugged in securely. The interface cable may not be securely connected to the MultiPASS and the computer.
  • Page 202 (continued) The printed output is not what you expected 10-16 Troubleshooting Cause The MultiPASS L6000 may not be set as the default printer or the selected printer. The printer driver may be configured with the wrong port. The computer’s parallel port may be disabled.
  • Page 203 Problem Cause Printout does not Paper may not be loaded match paper size and aligned correctly in the multi-purpose tray. The application’s page size and margin settings may be incorrect. The selected printer driver may be incorrect. Print jobs vanish or you Another Windows application are printing garbage on your computer may be...
  • Page 204: Print Quality Problems

    Print Quality Problems Problem Print is not clear Printed output has vertical white lines Paper Feeding Problems Problem Paper does not load Paper is loaded skewed (printing is skewed) 10-18 Troubleshooting Cause The paper you are using may not be supported by the unit.
  • Page 205 Problem Cause Several sheets load Paper may not be loaded into unit at the same correctly in the multi-purpose time tray. Sheets of paper may be sticking together. Too much paper may be stacked in the multi-purpose tray. Different types of paper may be stacked in the multi-purpose tray.
  • Page 206: Faxing Problems

    Faxing Problems Problem Cannot send a document Images on faxes received from the MultiPASS are spotted or dirty 10-20 Troubleshooting Cause The MultiPASS may have overheated. The MultiPASS may not be set for the type of telephone line in use (pulse/tone). The document may not have been fed correctly into the MultiPASS.
  • Page 207 Problem Cause Cannot send or receive The other party’s fax may using Error Correction not support ECM. Mode (ECM) Errors occur frequently The phone line may be in while sending or receiving poor condition, or you may have a poor connection. The sending fax machine may not be functioning properly.
  • Page 208 Problem The MultiPASS does not switch automatically between telephone and fax transmissions Cannot receive a document manually 10-22 Troubleshooting Cause The MultiPASS may not be in FaxTel mode. In the Advanced: Receive Fax options, the “Default Action if No Answer To Telephone” is set to Disconnect.
  • Page 209 Problem Cause Print quality is poor You may not be using the correct type of paper. The sending party may be having a problem. Error correction (ECM) may be disabled. Faxes do not print The toner cartridge may not be installed correctly. The toner cartridge may need to be replaced.
  • Page 210: Telephone Problems

    Telephone Problems Problem You cannot dial The phone disconnects while you are talking on the line Copying Problems Problem The MultiPASS will not make a copy 10-24 Troubleshooting Cause The telephone line may not be connected properly. The unit may not be getting power.
  • Page 211: General Problems

    Problem Cause The MultiPASS’s memory MEMORY FULL appears in the LCD is full. when you are making multiple copies The documents you are trying to print may have too much graphic or detailed information. General Problems Problem Cause The MultiPASS has The power cord may not be no power securely plugged into the unit.
  • Page 212: Technical Notes

    BIOS. If you do not know how to enter the BIOS or make the changes, contact the computer manufacturer. 5. If the above procedures do not resolve the problem, please call the Canon Computer System Customer Care Center. See page 1-2 for details.
  • Page 213: Using Switch Boxes

    If the Power Goes Out If power to the MultiPASS L6000 is cut off, any documents stored in its fax memory will be lost. (The MultiPASS automatically prints a list of the lost documents when power is restored.) Because of this, be sure to print documents stored in memory or resend them as soon as possible.
  • Page 214 If there is no paper in the multi-purpose tray when the power goes out, the LCD will display when the power is LOAD PAPER PRINTING REPORT restored. If this happens, load paper in the multi-purpose tray and wait for the unit to print the Memory Clear Report. You will be unable to send documents or receive faxes in memory until you do this.
  • Page 215: Appendix A Specifications

    Laser Printer Printing method Laser beam printing Printing resolution 300 dpi (default) 600 dpi Paper handling Automatic feed Manual feed Multi-purpose tray capacity Plain paper (20 lb or 75 g/m Envelopes Paper size Letter Legal U.S. Commercial number 10 envelope European DL envelope Media type Plain paper...
  • Page 216 Printable areaÑPapers The shaded portion in the following figure shows the printing area for papers. Printable areaÑEnvelopes The shaded portion in the following figure shows the printing area for an envelope. Interface IEEE 1284-compatible, bi-directional parallel interface Specifications Letter size a 8.5 in b 0.16 in (max) c 0.20 in (max)
  • Page 217: Toner Cartridge

    Toner Cartridge FX-3 Toner Cartridge Cartridge yield Facsimile Applicable line Public switched telephone network Compatibility Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page transmitting from memory Transmission/reception memory Approx.
  • Page 218 Fax resolution Fine mode—203 pels/in (8 pels/mm Standard mode—203 pels/in (8 pels/mm Dialing Automatic dialing One-touch speed dialing (6 locations) Coded speed dialing (50 locations) Group dialing (55 locations) Manual dialing (with numeric buttons) Automatic redialing (including error redialing) Redial times: 1-10 Redial interval: 2-99 min Manual redialing Pause button (variable length: 1-15 sec)
  • Page 219: Copier

    Copier Scanning resolution 300 dpi (Direct copy) 300 dpi (Memory copy) Printing resolution 600 dpi Default size 100% Reduction sizes 70%, 80%, 90% Copy speed One copy only—25 seconds First copy of multiple copies—45 seconds Subsequent copies—10 seconds Multiple copies Up to 99 copies of a document Scanner Scanning method...
  • Page 220 Scanning resolution 200 dpi, 300 Effective scanning width 8.42 in (214 mm) Compatibility TWAIN Scanning speed B&W Text mode—8.7 sec/page (300 Grayscale mode—35 sec/page (300 Document sizes (W Maximum—Auto feed—8.5 Maximum—Manual feed—8.5 Minimum—Auto feed—4.1 Minimum—Manual feed—3.5 8.5 in (216 mm) Specifications 300 dpi, and 600 600 dpi...
  • Page 221: Multipass Desktop Manager For Windows

    25 MB of free hard disk space Microsoft Windows 95 Bi-directional Centronics-compatible parallel cable (IEEE 1284-compliant) CD ROM drive PC Fax Canon proprietary MultiPASS Desktop Manager for Windows Fax/Telephone address book Fax Viewer Fax Log Fax distribution lists Real-time MultiPASS hardware status available through computer Appendix A 0.16 in...
  • Page 222: General Specifications

    General Specifications Power Source 120V/60Hz Power Consumption Approx. 620W (Maximum) Approx. 7W (Standby) Dimension (W x D x H) 144 in 14.4 in 9.5 in (365 mm 365 mm 242 mm) Main unit – no trays Weight 19.0 lb (8.6 kg) Environmental Conditions Temperature: 50°...
  • Page 223: Space Requirements

    Space Requirements 27.0” (685 mm) TOP VIEW 14.3” (365 mm) SIDE VIEW Appendix A Specifications...
  • Page 224: Receiving Faxes And Phone Calls Automatically-Faxtel Mode

    Receiving Faxes and Phone Calls AutomaticallyÑFaxTel Mode In FaxTel mode, the MultiPASS monitors all incoming calls to see whether the call is from another fax machine or from a telephone: Type of call Telephone charges begin for caller. RING START TIME (Factory default setting = 8 sec) F/T RING TIME...
  • Page 225: Appendix B Using The Multipass L6000 As A Stand-Alone Fax

    If you choose to use the MultiPASS this way, you will not be able to use its many features, such as speed dialing, PC faxing, or scanning. Canon recommends that you install the MultiPASS software as described in the Quick Start Guide. See Chapter 3 for details on using the MultiPASS Desktop Manager.
  • Page 226: Entering Information In The Multipass

    The date and time appear in the LCD display as well as on the documents you send. Your fax number and name appear on each document you send. Using the MultiPASS L6000 as a Stand-alone Fax and reenter the information. STOP...
  • Page 227 Use the month-day-year format (mm/dd/yy). Enter todayÕs date and the Precede single digits with a zero. time using the numeric buttons. OPER TONE Appendix B FUNCTION USER SETTINGS DATE & TIME 06/08/97 15:36 11/15/97 00:00 SYMBOLS Using the MultiPASS L6000 as a Stand-alone Fax...
  • Page 228 Enter your fax number (up to 20 digits) using the numeric buttons. Using the MultiPASS L6000 as a Stand-alone Fax Set the time using the 24-hour clock system. Example: 07:30 = 7:30 17:05 = 5:05 11/15/97...
  • Page 229 Correct errors by moving the cursor to the error using < or > (on the one-touch speed dialing keypad) and entering the correct character. Appendix B DATA ENTRY OK UNIT NAME Characters ABCabc2 DEFdef3 GHIghi4 JKLjk15 MNOmno6 PQRSpqrs7 TUVtuv8 WXYZwxyz9 -.*#!”,;:^’_=/|’?$@%&+()[]{}<> Using the MultiPASS L6000 as a Stand-alone Fax...
  • Page 230 Press START/COPY START/COPY DATA ENTRY OK when you finish entering your name. Press STOP to STOP The MultiPASS returns to Standby complete the Mode. registration. Using the MultiPASS L6000 as a Stand-alone Fax Appendix B...
  • Page 231: Glossary

    Glossary Activity report Journal of fax transactions, both sent and received. Address Book The electronic Address Book provided by the MultiPASS Desktop Manager that allows you to create a list of people with their phone and fax numbers. Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one to three buttons.
  • Page 232 CCITT #1 Chart A test chart, defined by CCITT/ITU-TS, used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine. CCITT/ITU-TS Formerly known as CCITT, Consultative Committee for International Telegraph and Telephone. CCITT has been replaced by the International Telecommunications Union-Telecommunications Sector (ITU-TS), a committee created to set international standards for telecommunications.
  • Page 233 DRPD Distinctive Ring Pattern Detection. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company’s special services. Error Correction Mode. The ability of your MultiPASS to reduce system and line errors when sending or receiving from another fax with ECM capability.
  • Page 234 Group dialing A dialing method that enables you to dial up to 55 registered one-touch speed dialing or coded speed dialing numbers together as a group. This means that you can press just one to three buttons to enter numbers when sending the same document to many destinations.
  • Page 235 (DEModulates) to digital format that the computer understands. MultiPASS Desktop Manager for Windows Canon’s exclusive software package that allows you to use the MultiPASS with your Windows software applications. You must install the Desktop Manager to use your MultiPASS as a printer, scanner, or PC fax.
  • Page 236 PC fax An electronic way to send and receive faxes. A PC fax is sent from or received directly into a computer. Using the MultiPASS Desktop Manager you can send and receive PC faxes, and save, sort, and/or print the PC faxes.
  • Page 237 Registering A process by which you place fax or telephone numbers and names in the MultiPASS’s memory for automatic dialing so that you can save time dialing frequently called destinations. You register numbers using the Address Book in the MultiPASS Desktop Manager. Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number.
  • Page 238 The rate at which faxes are transmitted through the phone line. See also bps (bits per seconds). STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations. Standby The mode in which the MultiPASS is on and ready to use. All operations start from Standby mode when the LCD displays the date and time.
  • Page 239 Refers to how the typeface appears: slanted (italic) or upright. UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
  • Page 240 Glossary G-10...
  • Page 241: Index

    Bi-directional parallel cable: A-7 port: 1-6 Black & White mode, scanning: 6-5 options, scanning: 6-7 Brightness, grayscale scanning: 6-6 Bulletin Board Service, Canon: 1-2 Calls, responding: 5-9–10 Canada, support: 1-3 Cancel sending: 4-10 Canon Authorized Service Facility (ASF): 1-3, 9-10, 10-1...
  • Page 242 Cartridge: See FX-3 Toner Cartridge CCITT No. 1 chart: 5-6, A-3 CD ROM: A-7 Clean Earth Campaign: 9-10 Cleaning MultiPASS L6000: 9-3–6 scanner components: 9-6–8 button: 1-8, 4-5 CODED DIAL Command bar: 3-4 buttons: 3-11 Compatibility: A-3 scanning: A-6 TWAIN: A-6 Components: 1-5–6...
  • Page 243 4-27–28 printing: 4-29–30 Fax Log comment: 4-19 displaying: 3-21–22 printing: 3-21–22 using: 3-21–22 Fax Only Mode: 5-2 Fax Retrieval System, Canon: 1-2 Fax sending cancelling: 4-10 messages: 4-10 Fax/Telephone switching options: 8-9 Faxing problems: 10-20–23 documents: 1-11 FaxTel Mode: 5-2–3, A-10...
  • Page 244 Grayscale mode: A-6 scanning: 6-5 Group address: 3-14–15 dialing: 4-6–7 entries, Address Book: 3-12 Guidelines MultiPASS L6000: 9-1–2 toner cartridge: 9-8–10 Halftone, scanning: 6-7 Halftoning: 2-6 Hard disk space: A-7 Hardware, cannot initialize: 10-26 Help, Windows 95: 2-4 High quality printing: 2-6 Highlighting: 7-14 document: 7-23–24...
  • Page 245 Line jack: 1-6 Liquid crystal display (LCD): A-8 display: 1-7 menu system: B-1 messages: 10-11–14 List view: 7-2 documents: 3-9–10 Listen time: 8-9 message: 1-9 LOAD PAPER Loading documents: 1-12–13 envelopes, multi-purpose tray: 2-11–13 Loading paper manually: 2-14–15 multi-purpose tray: 1-9–10, 2-11 Magnetic fields: 9-1 Main tab, scanning: 6-5 Maintaining, MultiPASS: 9-1–16...
  • Page 246 One-touch speed dialing: 4-5 buttons: 1-8 On-line help, Windows 95: 2-4 Opening, Cover Page Designer: 4-22 Operator panel: 1-5, 1-7–8 copying documents: 6-2–4 using: 1-7–8 Optical Character Recognition (OCR) software: 6-6 Out Box: 3-9 folder: 3-6, 7-3–6 Outgoing message: 5-5 Output slots, paper jams: 10-5 Output tray: 1-5 extension: 1-5...
  • Page 247 Printing: 2-1–15 and receiving: 5-6 document: 2-3 document, from memory: 5-5 documents, MultiPASS Desktop Manager: 7-2–3 method: A-1 options, specifying: 2-7 problems: 10-15–17 resolution: A-1, A-5 speed, fax: A-3 status: 8-16 width: A-1 Problems: 10-1 Properties dialog box: 2-4 Quality, faxes: 4-13–15 Queued job: 7-4 RAM: A-7 message: 5-6, 5-8...
  • Page 248 Scanning: 6-1, 6-4–9 documents: 1-11, 6-4–8 enlarging: 6-5 image processing: A-5 message: 8-16 method: A-5 Desktop Manager: 6-4–8 preview: 6-8 reducing: 6-5 resolution: A-5–6 speed: A-6 width: A-6 Windows application: 6-9 Scanning glass: 9-6 Scheduled job: 7-4, 7-6 Scrolling, documents: 7-11–12 Selecting paper delivery: 2-9–10 Send Fax advanced: 8-5–6...
  • Page 249 Transfer charging roller: 1-6, 9-4, 10-6 Transmission reception memory: A-3 speed: A-3 Transmit Terminal Identification (TTI): 1-15 Transmitting, document: 4-11–13 Transparencies: 2-14 Transporting, MultiPASS L6000: 9-15–16 Trash folder: 3-7 emptying: 7-9 Troubleshooting: 10-1–28 TTI: 1-15 TWAIN compatibility: A-6 interface: 6-9...
  • Page 250 Warranty: 1-3, 10-1 FX-3 Toner Cartridge: 9-10 Web site, Canon: 1-2 Weight, unit: A-8 White out: 7-14, 7-22 Windows 95: 2-4, 3-2, A-7 on-line help: 2-4 printer setup: 2-4–7 I-10 Windows application scanning: 6-9 sending faxes: 4-16–19 Windows Printing System users: 10-26 Windows tabs, using: 2-5–7...
  • Page 251 MultiPASS L6000 LCD Menu System Normal Functions Press Function and use arrows to scroll. User Settings Date & Time Unit Telephone # Unit Name Tel Line Type Touch Tone Rotary Pulse File Print Special Functions Press Function and then "0", Scroll with arrows...