Faxing Problems - Canon MultiPASS L6000 User Manual

Faxing Problems

Problem
Cannot send a
document
Images on faxes
received from the
MultiPASS are
spotted or dirty
10-20 Troubleshooting
Cause
The MultiPASS may have
overheated.
The MultiPASS may not be
set for the type of telephone
line in use (pulse/tone).
The document may not
have been fed correctly
into the MultiPASS.
The one-touch or coded
speed dialing number you
used may not be registered
for the feature you want
to use.
The receiving fax may be
out of paper.
There may be other documents
being sent from memory.
An error may have occurred
during sending.
The telephone line may not
be working properly.
The receiving fax machine may
not be a G3 fax machine.
The receiving fax machine may
not be working properly.
The document may not be
properly inserted in the
ADF.
Solution
Unplug the unit and let it
cool for several minutes. Try
sending again.
If you have a pulse line, be
sure the MultiPASS is set
for pulse dialing.
Remove the document, stack
it, and load it into the ADF
correctly (see page 1-12).
Make sure the operator panel
is closed.
Check the one-touch or coded
speed dialing button and be
sure it is registered correctly.
Call the other party and ask
them to make sure paper is
loaded.
Allow time for the current
document to finish sending.
Check the LCD for an error
message.
Make sure there is a dial tone
when you lift the telephone.
If not, contact the local
telephone company.
Make sure the receiving fax
machine is compatible with
the MultiPASS (which is a G3
fax machine).
Check the MultiPASS by
making a copy. If the copy is
clear, the problem may be in
the receiving fax machine.
Remove the document and
load it correctly into the
ADF. See page 1-12.
Chapter 10