Canon MultiPASS L6000 User Manual page 198

Canon multipass l6000: users manual
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Message
CHANGE CARTRIDGE
CHECK COVER/CART
CHECK DOCUMENT
CHECK PAPER SIZE
CHECK PRINTER
CLEAR PAPER JAM
10-12
Troubleshooting
Error Code
Cause
The toner cartridge
may be empty.
Memory may be full
because toner ran out.
The toner cartridge
is not installed properly.
The front cover is open.
#001
The document is
jammed in the ADF.
The size of the paper
in the multi-purpose
tray and that specified
in the MultiPASS setup
are different.
The toner cartridge may
be defective.
The unit is connected
to an uninterruptible
power supply (UPS).
#009
There is a paper jam
or the multi-purpose
tray is empty.
Action
Rock the cartridge to
distribute the toner
inside (see page 9-11).
If necessary, replace the
toner cartridge. Any
documents received in
memory will be printed
automatically.
Replace the toner
cartridge and have the
other party send the
fax again.
Make sure the toner
cartridge is installed
properly.
Close the front cover.
Remove the document
you are trying to send or
copy and start again.
Set the correct paper
size in the Receive Fax
dialog box of the
Setup Options in the
MultiPASS Desktop
Manager (see page 8-7).
Reinstall the cartridge
and try your operation
again.
If the error does not
clear, try unplugging the
unit. Wait several
minutes, then plug it
back in. Also, try
installing a new toner
cartridge.
Make sure the power
cord is plugged into an
AC outlet.
Remove any paper from
the multi-purpose tray.
Clear the paper jam (see
pages 10-5 to 10-10).
Then reload paper in the
multi-purpose tray. Any
documents received in
memory will be printed
automatically.
Chapter 10

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