General Problems - Canon MultiPASS C50 User Manual

General Problems

Problem
The MultiPASS C50 has
no power
The MultiPASS C50 will The MultiPASS C50 may have Replace the empty ink tank
not print reports
Nothing appears in the
LCD display
Chapter 8
Cause
The power cord may not be
securely plugged into the
unit.
The power cord may not
be supplying power.
a BC-21/21e Colour BJ
cartridge installed, and its
black ink tank may be empty.
The MultiPASS C50 may not
be receiving power.
Solution
Make sure the power cord
is plugged securely into the
unit and into a wall outlet.
If the power cord is
connected to a power strip,
make sure the strip is
connected to an outlet and
turned on.
Check the power cord by
substituting another, or by
using a voltameter to test it
for continuity.
See page 9-17.
Check the plug and be sure
it is firmly plugged into the
power connector and the
wall outlet.
If the display remains blank,
unplug the MultiPASS C50,
wait five seconds, then plug
it in again. If the display
still remains blank, call your
local authorised Canon
dealer or the Canon help
line.
Troubleshooting
8-29