Error Codes, Messages, And Solutions - Canon MultiPASS C50 User Manual

Error Codes, Messages, and Solutions

Message
AUTO REDIAL
BUSY/NO SIGNAL
CALLING
CARTRIDGE JAMMED
8-30
Troubleshooting
This table lists the error messages that appear in the MultiPASS
C50's LCD display and the corresponding error codes that
appear in activity reports, and tells what to do for each.
Error Code
—
#005/018
—
—
Cause
The receiving fax
machine was busy and
the MultiPASS C50 is
waiting to redial.
The telephone number
you dialled is busy.
The other party's fax
machine is not working
properly.
The other party is not
using a G3 fax machine.
The telephone line type
setting on your MultiPASS
C50 is incorrect.
The receiving fax
machine did not answer
within 55 seconds.
The MultiPASS C50 is
calling the receiving fax
machine.
The cartridge is jammed.
Action
—
Try sending the document
again later.
Contact the other party
and have them check
their fax machine.
Contact the other party
and have them send or
receive the document
using a G3 machine.
Set your MultiPASS C50
for your telephone line
(tone or pulse).
Contact the other party
and have them check
their fax machine. You
can also try to send the
document manually. For
an overseas call, add
pauses to the registered
number.
If you want to cancel the
transmission, press the
(STOP) button.
Open the printer cover,
check for any jammed
paper in the unit, and
remove if necessary. Do
not try to manually move
or stop the cartridge
holder.
Chapter 8