Printing Problems - Canon MultiPASS C50 User Manual

Printing Problems

If you are having problems printing with the MultiPASS C50, check the
problems and solutions listed in the following table.
Problem
The ALARM lamp
comes on and the
MultiPASS C50 beeps
while printing
Nothing prints
Chapter 8
Possible cause
The MultiPASS C50 may
have a paper jam.
The power cord may not be
plugged in securely.
The interface cable may not
be securely connected to the
MultiPASS C50 and the
computer.
The interface cable may not
be the correct type.
The MultiPASS C50 or
computer were turned on
while you were connecting
the interface cable.
Solution
Clear any paper jams as
described above.
If the MultiPASS C50 has no
paper jam, unplug it, wait 5
seconds, then plug it in
again. If the problem is
fixed, the ALARM lamp will
be off, the BJ cartridge will
move to its home position,
and the LCD display will
show the time and receiving
mode (standby mode).
If the ALARM lamp stays
on, call your local
authorised Canon dealer or
the Canon help line.
Make sure the power cord
is plugged securely into the
unit and into a wall outlet.
Check the interface cable's
connections. See page 2-14.
Make sure you are using the
parallel cable supplied with
your MultiPASS C50. See
page 2-14.
Unplug the MultiPASS C50
and turn the computer off,
then plug the MultiPASS
C50 in and turn the
computer on again.
Troubleshooting
8-19