Canon MultiPASS C50 User Manual page 207

Problem
Envelopes will not feed
Chapter 8
Possible cause
The envelopes may not be
loaded correctly.
The correct envelope size
may not be selected in your
printer driver.
The envelopes may not
meet the MultiPASS C50's
specifications.
Solution
Make sure the envelopes are
loaded properly.
See page 7-2.
Make sure there are no
more than 10 envelopes in
the sheet feeder.
Make sure you select the
correct envelope size in the
Paper Setting dialog box on
your PC. See the MultiPASS
Desktop Manager User's
Guide.
Envelopes must be
European DL
(220 110mm) or U.S.
Commercial No. 10
(9.5 4.1 in.).
Troubleshooting
8-11