Media Loading Operations - GRAPHTEC CE5000 Series Service Manual

9.2

Media Loading Operations

Symptom
The media drops to the
front of the plotter.
The media drops to the
rear of the plotter.
The plotter displays
"LOAD MEDIA!" when
media has been loaded.
The plotter can't
recognize the Y direction
of the media size.
The plotter can't
recognize the X direction
of the media size.
The media is fed at an
angle.
CE5000-UM-251-9370
Verification item
(1) Is the front edge of the media
curled?
(2) Is the front media sensor dirty?
(3) Is the front media sensor cable
securely connected to the main
board and the sensor?
(1) Is the rear edge of the media
curled?
(2) Is the rear media sensor dirty?
(3) Is the rear media sensor cable
securely connected to the main
board and the sensor?
(1) Does the cam sensor plate block
the cam sensor?
(2) Is the cam sensor cable securely
connected to the main board and
the sensor?
(1) Is there any dust on the push
roller sensor?
(2) Is the push roller sensor flexible
cable securely connected to
each connector?
(1) Is there any dust on the front
media sensor and the rear media
sensor?
(2) Are the front media sensor and
the rear media sensor cables
securely connected to each
connector?
(1) Are the push rollers worn down? Yes ....Replace the push roller(s).
(2) Is there anything on the drive
roller?
(3) Do the push rollers have the
correct pressure?
(4) Is the drive roller worn down?
(5) Is the drive roller attached
correctly?
Yes ....Replace the media.
No .....Verify item (2).
Yes ....Clean the front media sensor.
No .....Verify item (3).
Yes ....Replace the front media sensor.
No .....Connect the cable securely.
Yes ....Replace the media.
No .....Verify item (2).
Yes ....Clean the rear media sensor.
No .....Verify item (3).
Yes ....Replace the rear media sensor.
No .....Connect the cable securely.
Yes ....Check the cam sensor plate and
attach it at the correct position.
No .....Verify item (2).
No .....Connect the cable securely.
Yes ....Replace the cam sensor board.
Yes ....Clean the push roller sensor.
No .....Verify item (2).
Yes ....Replace the push roller sensor.
No .....Connect the cable securely.
Yes ....Clean the front media sensor and
the rear media sensor.
No .....Verify item (2).
No .....Connect the cables securely.
Yes ....Replace the sensor(s).
No .....Verify item (2).
Yes ....Clean the drive roller with a brush.
No .....Verify item (3).
No .....Replace the push roller spring(s).
Yes ....Verify item (4).
Yes ....Replace the drive roller.
No .....Verify item (5).
Yes ....Replace the bearing of the drive
roller.
No .....Attach the drive roller correctly.
9-2
9 TROUBLESHOOTING
Solution