Lenovo ThinkSystem SR850 V2 Service Manual page 268

User Action:
1. Ensure LXPM and RAID adapter firmware are at the latest levels.
2. Ensure the state of the RAID adapter and disk drives are both healty.
3. Verify proper physical connection of the disk drive, SAS expander (if applicable) and RAID adapter.
4. Ensure the operation to the special drive is legal or logical. (For example, you cannot change
Unconfigured BAD to Online satus)
5. Reboot the machine and retry to change disk drives' state.
6. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Enter RAID HII to check the controller status.
3. Replace the HDDs
4. If problem persists, escalate to next level of support
• FQXPMSR0012I: Change disk drives' state successfully.
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMSR0021L: Failed to create new virtual disk.
Severity: Warning
User Action:
1. Ensure LXPM and RAID adapter firmware are at the latest levels.
2. Ensure the state of RAID adapter and disk drives are both healty.
3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter.
4. Ensure the drive status is correct (Unconfigured Good).
5. Reboot the machine and retry to create new virtual disk.
6. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Enter RAID HII to check the controller status
3. Check the drive types are the same.
4. Replace the HDDs
5. Replace the RAID adapter
6. If problem persists, escalate to next level of support
• FQXPMSR0022I: Create new virtual disk successfully.
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ThinkSystem SR850 V2 System Events Service Guide