Lenovo ThinkSystem SR850 V2 Service Manual page 219

3. This error message will provide the UID of the missing PMEM,
4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM
Find the missing PMEM and install it in the correct location.
5. If an error occurs, follow steps 1 and 4 to get details on new error message.
6. If the problem persists, collect Service Data logs.
7. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If problem persists, escalate to next level support.
• FQXSFMA0037G: Intel Optane PMEM interleave set (DIMM [arg1]) is migrated from another system
(Platform ID: [arg2]), these migrated PMEMs are not supported nor warranted in this system.
Severity: Warning
User Action:
Complete the following steps:
1. Check the system specification.
2. Move the PMEM back to the original machine or same machine type platform, or backup the
persistent region data and delete namespace, disable security, security erase, follow PMEM guide to
create new goal if the target installed system support PMEM.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Check system log for related DIMM failures and replace those DIMMs.
3. If problem persists, escalate to next level support.
• FQXSFMA0038K: All Intel Optane PMEMs could not be auto unlocked because of no passphrase.
Severity: Warning
User Action:
Provision the passphrase for Intel Optane PMEM auto unlock or unlock PMEMs in OS with Intel PMEM
tools.
Note: If PMEMs are not unlocked, system will not see or access the persistent region of PMEMs.
Service Action:
Complete the following steps:
1. Verify PD Steps.
2. If the user has lost the passphrase see Tech Tip "HT508421 - HOW TO SECURE ERASE INTEL OPTANE
(PMEM) WHEN A PASSPHRASE IS LOST ON THINKSYSTEM".
3. If problem persists, escalate to next level support.
. 215
Chapter 3 UEFI events