Lenovo ThinkSystem SR850 V2 Service Manual page 228

• FQXSFPU0014N: A processor family mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. Update UEFI firmware to the latest level.
3. If problem persists, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0015K: A processor stepping mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. If there are multiple processors, swap affected processor with another processor from a different socket.
3. If problem follows the affected processor, or this is a single processor system, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0016N: A processor within the system has failed the BIST.
Severity: Error
User Action:
Complete the following steps:
1. If the processor or firmware was just updated, check the Lenovo support site for an applicable
service bulletin or firmware update that applies to this processor error.
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ThinkSystem SR850 V2 System Events Service Guide