Lenovo ThinkSystem SR850 V2 Service Manual page 242

1. Check XCC logs.
2. Review power policies and system configuration settings in the XCC GUI.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Reviewe PD Steps.
2. Review support logs and ensure that correct power policy is assigned and that there's enough power
available.
3. If problem persists, escalate to next level support.
• FQXSFSM0004M: An XCC communication failure has occurred.
Severity: Warning
User Action:
Complete the following steps:
1. AC cycle the system.
2. Make sure XCC and UEFI FW are operating with same compatible level.
3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
error.
4. Reflash XCC Firmware.
5. If the problem persists, collect Service Data logs.
6. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Reviewe PD Steps.
2. Replace system board.
3. If problem persists, escalate to next level support.
• FQXSFSM0007I: The XCC System Event log (SEL) is full.
Severity: Info
User Action:
Complete the following steps:
1. Use BMC Web Interface to clear event logs.
2. If BMC communication is unavailable, use F1 Setup to access System Event Logs Menu and Choose
Clear BMC System Event Logs and Restart Server.
Service Action:
Information only; no action is required.
• FQXSFSM0008M: Boot permission timeout detected.
Severity: Error
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ThinkSystem SR850 V2 System Events Service Guide