Lenovo ThinkSystem SR850 V2 Service Manual page 206

• FQXSFMA0002M: An uncorrectable memory error has been detected on DIMM [arg1] at address
[arg2]. [arg3]
Severity: Error
User Action:
Complete the following steps:
1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event
denoting detected change in DIMM population that could be related to this problem.)
2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
memory error.
3. If problem recurs collect Service Data log.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace the DIMM identified by LightPath and/or event log entry if -V20 is NOT appended to the DIMM Serial
Number in the FFDC event log.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel if
-V20 is NOT appended to the DIMM Serial Number in the FFDC event log.
4. If problem persists, replace system board.
5. If problem persists, escalate to next level support.
• FQXSFMA0003K: A memory mismatch has been detected. Please verify that the memory
configuration is valid. [arg1]
Severity: Error
User Action:
Complete the following steps:
1. Boot to uEFI F1 screen and check if any memory DIMM is disabled. Memory could be disabled due
to previous uncorrectable Errors or uEFI memory test/training errors.
2. Verify that the DIMMs are installed in the correct population sequence.
3. Update UEFI firmware to the latest version.
4. If the problem persists, collect Service Data logs
5. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace the failing DIMM if -V20 is NOT appended to the DIMM Serial Number in the FFDC event log.
3. If problem persists then replace system board.
4. If problem persists, escalate to next level support.
• FQXSFMA0004N: No system memory has been detected. [arg1]
Severity: Error
User Action:
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ThinkSystem SR850 V2 System Events Service Guide