Lenovo ThinkSystem SR850 V2 Service Manual page 73

CIM Prefix: PLAT CIM ID: 0142
User Action:
Complete the following steps:
1. Check the event log of system management module and XClarity Controller for any fan or cooling
related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in
place,clean, and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If the problem persists and there are no other DIMMs with the same indication, replace the DIMM.
Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps, make sure that it's a supported configuration.
2. Check Lenovo Support for known service bulletins and Tech tips.
3. If problem persists, escalate to next level of support.
• FQXSPMA0011G: Memory Logging Limit Reached for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.
Severity: Warning
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Warning - Memory
SNMP Trap ID: 43
CIM Prefix: PLAT CIM ID: 0144
User Action:
Complete the following steps:
1. If the server has recently been installed, moved, serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no foreign material in any DIMM connector on that
memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note:
The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM
population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
memory error.
5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or
problem persists, collect Service Data log.
6. Contact Lenovo Support.
Service Action:
uefi_defined
.
Chapter 2 XClarity Controller events
69