GE LOGIQ S8 Service Manual page 278

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7-3-3-2 Request for Service (RFS) (cont'd)
A request confirmation screen is displayed:
3.) Write down and keep the Reference Number for follow up procedures, then click OK.
f the service platform is not configured an Error message is displayed. The request is NOT sent!
NOTE:
The request is saved in QUEUE for reviewing and/or re-sending.
7 - 8
Figure 7-8 Request submitted
Figure 7-9 Contact GE - Queue
Section 7-3 - Gathering Troubleshooting Data (R1 to R4)
LOGIQ S8/LOGIQ E8 S
Write down and keep
the Reference Number
M
ERVICE ANUAL